Printify: Print on Demand
Create and Sell Custom Products, We Handle the Rest.
Rating
4.7
feedback
3,354
chart
#501
All reviews
Review RSS Feed
May 13, 2026
Absolutely the WORST customer service I have ever seen! Actively looking for another vendor!
May 6, 2026
Ridiculously slow support response times. I have been waiting 4+ days for a reply to a support ticket related to poor print quality reported by customers. In the meantime, we continue to take orders not knowing if there's a problem with the artwork or the print network providers. They claim 24/7 support, but I think 24/7 is how many days/weeks it may take for a response. How does a business survive in 2026 with customer service this poor?
Sorry you’ve been stuck waiting this long. We understand how important it is to get faster updates, and we always try our best to help as fast as possible. Some cases take longer because they need to be checked with production partners, but we agree the communication should be better. We’ll pass this feedback along to the team 💙!
May 6, 2026
Production process is too slow. I need faster. Not 2-5 days.
Thanks for your feedback 🙏 Production speed depends on several steps, including order processing, printing, quality checks, and fulfillment capacity, so it’s not always simple to shorten. We’ll pass this to the relevant team as we continue looking for ways to improve 💙.
April 27, 2026
Little pricey for the quality
Thanks for sharing this 🙏! We’re always working to keep both quality and pricing at a strong level, and all our products are selected to meet solid quality standards while offering options for different needs 💜.
April 25, 2026
This is not the experience we want for you. Please reach out to our support team so we can look into this and make things right 🙏.
April 17, 2026
Printify sucks!!!!!!!
Sorry to hear that. This is not the experience we want for you. If you’re open to sharing a bit more about what went wrong through this link (https://printify.typeform.com/to/Pua3qgMA), we’d like to help make things right 🙏.
April 15, 2026
Of all POD apps out there, this is one of the better ones, there are various print providers (Printify does not do the printing) and of the ones I have used, they do good work. However, Printify creates the design templates based on specs from print providers (available to download in their product creator/editor) and they are garbage. For example, the template for the 4x4 die cut sticker by Printed Simply (the print provider) is 1207x1206 pixels when the spec is 1200x1200 pixels. IT IS NOT EVEN SQUARE!!! The app also says to connect my Shopify store in the Printify Dashboard, but it is already connected. 1 star because they cannot even create a basic 1:1 template that conforms to specification and I have had to fix the templates. That is pretty F-ing basic and they cannot even get that right.
April 15, 2026
Printify will not let me integrate or associate it with my Shopify store in any way whatsoever. when I try to connect my Shopify store in printify I just get stuck in an eternal loop. Have spent weeks trying, spoke with support. No solution, from looks of it I'm not the only person with this issue.
April 13, 2026
I use to think Printify was top of the list. Until, I had to open a new Shopify store. I am unable to integrate the two, for some reason. I have chatted with so many different people with the same response TECHNICAL SUPPORT WILL EMAIL YOU. It's been almost 2 MONTHS!! If ya'll can't fix a simple problem, maybe you should get a new support team. This is not 10-20 products, this is 491 items. I have missed the most important deadline, that i have been paying for on a daily basis, financially and emotionally. I haven't even gotten an update. I feel like my business doesn't even matter to ya'll. I have recommended talked so highly about Printify to so many of my peers to basically be forgotten about. I am so overly disappointed . Let's see if this gets someone's attention.
April 8, 2026
UK store, just doest work at all, even you choose UK providers. When I test to purchase a t-shirt, mug on checkout page, it just keep telling me "Your order cannot be shipped to the selected address. Review your address to ensure it's correct and try again, or select a different address." The support team is even worst, never reply, waste of time. So dont install this app.
March 24, 2026
its very interesting i'm excited to launch my store
Thank you for your review 🧡 We’re excited to hear you’re ready to start your journey! To make sure your experience is as smooth as possible, could you share a bit more feedback with us here 👉 https://printify.typeform.com/to/Pua3qgMA
Feb. 23, 2026
Terrible. We trusted this company to provide merchandise for our customers and they did not ship items on time and shipped the wrong items to multiple customers. We've refunded everyone on our end and Printify is not refunding us for their mistakes. I do NOT recommend this app if you care about how your brand looks to customers.
We’re very sorry this happened 🙏. This is not the experience we want for our customers, and we’d like to investigate further. Please share your order details here 👉 https://printify.typeform.com/to/Pua3qgMA Our team will review this right away, be in touch with you soon, and do our best to make things right 💚
Feb. 9, 2026
I have 8 shopify stores so i have used dozens of apps over the years. I don't often write app reviews but when an app that i'm paying for is especially bad then i think it's worth writing to warn others. I'm happy to back this review with error screenshots, error messages and the faults I have experienced so feel free to message me if interested. The app and support are terrible. Constantly have issues publishing and creating products and the support team never ever knows why. As an example, i have been trying to publish products for three solid days and also on with support and they have absolutely zero idea why nothing is working. Overall it's a very very frustrating app to use.
We’re very sorry to hear about the publishing and creation issues you’ve been facing 🙏. This is definitely not the experience we want for our customers. Could you please share your account and screenshots of the errors with us here? 👉 https://printify.typeform.com/to/Pua3qgMA Our team will investigate this thoroughly and work on a proper resolution for you. We truly value your trust, and we’ll do everything we can to make sure your future experiences with us are smooth and reliable 💜
Jan. 13, 2026
Printify delibarely hide their taxes at checkout, and you are only aware of the taxes once you have paid. Practices like this are illegal in Australia, but they don't seem to really care. Their prices are also an absolute scam unless you use Printify Premium...
Thank you for your feedback! 🙏 We are sorry to hear about your experience with the added taxes. If you give the checkout page a little time to load, the final tax calculation will appear in the cost breakdown. We’ve gladly issued a courtesy refund for the charged tax. If ever in doubt, all taxes with all of the cost breakdowns are always clearly displayed on your invoice as well. We’re always here to help if you have any questions or need further assistance! 💚✨
Dec. 12, 2025
Es ist sehr interessant das die nichts hinbekommen, gerade noch neu angemeldet und schon verbindet sich der Shop nicht. Anscheinen existiert mein Name nicht und ich soll ein Fake Person sein.
We’re sorry for the inconvenience. This issue rarely occurs, as connecting sales channels to Printify is usually very simple and only requires a few steps. Please contact our Support team, we’ll be happy to help check the connection and resolve the issue quickly 💚.
Dec. 8, 2025
When asked why my products would not migrate into Printify, I began a long journey of a frustrating emails trying to ask one question. For over a month I have received emails that stated "we need to forward this to the tech department". As of today I have not received a solid answer to this question. I do not recommend this company just for the fact that the communication department relies highly on AI to answer the questions.
Thank you for your review 🙏 We’re truly sorry to hear how frustrating this experience has been for you, and it is not we aim to provide. Technical investigations can sometimes take longer than expected, but we completely understand how discouraging that wait can feel. We would like to look into your matter further. Please share your account or ticket information with us here: https://printify.typeform.com/to/Pua3qgMA Your feedback is very important to us, and we appreciate your patience while we work to improve the experience 🧡
Dec. 2, 2025
Do not even bother with this app! I have been trying to get a login issue resolved for almost a month now and they just don't respond now. There is no excuse for the lack of customer service they provide. What a waste of time! It appears they don't even care to try and get issues resolved!
Nov. 5, 2025
Products go out of stock constantly and they never comeback. Tried republishing over and over. More than half of my Products are out of stock and cant sell anymore I guess
Store
Damned Threads
Using app
9 months
Thank you for your feedback! 🙏 We are sorry to hear you are experiencing issues with product stock. We would like to look into the issue you are having in more depth. Please share more information with us here: https://printify.typeform.com/to/Pua3qgMA Our team will review this as soon as possible, and will get in touch with you ❤️
Oct. 14, 2025
Terrible Support & System Bug Ignored Printify flagged valid customer addresses and phone numbers as “invalid,” blocking order fulfillment. After hours with support, I was told to “use another provider” instead of anyone investigating the issue. This wasn’t a user error — it was clearly a system glitch between Printify Choice and their hidden print provider. Yet no one took ownership, no escalation was provided, and the order remains stuck. If your business relies on dependable fulfillment and real support when things go wrong, beware — Printify leaves you stranded.
Thank you for your review and for sharing the details 🙏. We’re sorry for the trouble, this isn’t the experience we want for our users. We’ve shared your feedback with our team to improve our systems and support 💚.
Oct. 11, 2025
We’re really sorry to see that your expectations weren’t met 😞. To help us understand what went wrong and make things right, please share the details of your experience through this short form: https://printify.typeform.com/to/Pua3qgMA