Printify: Print on Demand

Nov. 5, 2025

Products go out of stock constantly and they never comeback. Tried republishing over and over. More than half of my Products are out of stock and cant sell anymore I guess

Oct. 14, 2025

Terrible Support & System Bug Ignored Printify flagged valid customer addresses and phone numbers as “invalid,” blocking order fulfillment. After hours with support, I was told to “use another provider” instead of anyone investigating the issue. This wasn’t a user error — it was clearly a system glitch between Printify Choice and their hidden print provider. Yet no one took ownership, no escalation was provided, and the order remains stuck. If your business relies on dependable fulfillment and real support when things go wrong, beware — Printify leaves you stranded.

Oct. 11, 2025

Sept. 28, 2025

Worst ever customer support, and even not assigning any agent to the live chat i am trying this since 3 days.

Aug. 28, 2025

If you’re looking to do embroidery, stay away. Im not sure i can convey just how bad the experince has been. They are not able to tell you why something "fails" digitsiation. Just that it does. The poor communication and what feels like constantly shifting embroidery guidelines make it unusable. You can submit a simple design a simple as three large uppercase letters (e.g., “ABC”) and have it approved - then submit the exact same design with different letters (e.g., “DEF”) and have it fail without any useful explanation. We check each design and all meet the guidelines so when you get told "does not meet" it woud be somewhat helpful if they could say "what part" does not meet . All you're told is: “Digitization failed for the embroidery. Please update the design to meet the embroidery criteria.” We only submit designs that already meet the stated embroidery criteria, so when we ask, “Can you be more specific?” we either get no response, or the reply contradicts the embroidery guidelines. Example 1 – Polo Shirts: We ordered samples of three different polo shirts to compare shirt quality and embroidery. Immediately, there were issues. We were advised: • Front Print – Digitized Successfully • Right Sleeve – Digitized Successfully (this included multiple lines of text, complex script, and an image of an aircraft) • Left Sleeve – Digitization Failed The left sleeve simply had a 1” x 2” rectangle. We were told it was “too complex.” Yes, apparently a rectangle is too complex. When we pointed out that the other sleeve included an aircraft shape and complex script (clearly more detailed), we were then told the sleeve was “unsuitable for filled designs.” We referred them to their own embroidery guidelines, which say nothing about filled designs being unsuitable. In fact, it specifically mentions that small gaps will be filled, and advises to “keep your design simple.” You know, like a rectangle? I don’t think a shape gets any simpler. Nearly a week later, we still have no clarity on why it failed. As far as we can tell, it meets all the criteria. Thankfully this was only a sample - imagine a customer dealing with this. (Which, when you think about it, we are too.) Example 2 – Embroidered Caps: • Cap 1 – Featured 3 capital letters – approved, no issues. • Cap 2 – Same design, different letters – rejected. Order cancelled. We were told: “Digitization failed for the embroidery. Reason for rejection: Small Shape/Text.” We asked, “Can you be more specific - which shape or text is the issue?” Their reply: “We are currently in touch with the team responsible for the embroidery process and will keep you informed with any updates.” We referred them to the Cap 1 order, which used the exact same layout and was approved. The next day, we were told: “Your order had to be cancelled and refunded to allow for production to continue.” What the...? We still have no idea why it failed - awaiting response. I was hoping Printify embroidery would be a good alternative to Printful. While Printify is slightly more expensive, it doesn’t charge a digitization fee like Printful does. But clearly, that comes at a huge cost in frustration and reliability. UPDATE 28 Aug: Whlst their other products and support was previously (5 stars), there has since been NO support on any orders. When tying to login to view support tickets it says "user suspended". No details why and no explanation. Chatbot also does not connect to an agent. At this stage, there is NO support. Horrible experience for what was once a great service.

July 27, 2025

July 22, 2025

POS App. I submitted a File for DTF Printing on a Onesie. I work with DTF daily, my customer received a blurry DTG print. Looks like crap. I reach out and send a pic from my customer and they say send another pic. the pic I sent clearly shows the horrible print quality. they are ripping me off and I'll never use this crap app again

July 4, 2025

Always an issue.

July 1, 2025

fake shipping time

April 29, 2025

Printify has a lot of potential, but the user interface really holds it back. Simple tasks often feel confusing, and the dashboard layout makes managing products and orders more complicated than it should be. With a better, more intuitive setup, this platform could be so much better. Right now, it’s just too frustrating to use consistently.

April 5, 2025

the prints are very low quality

March 16, 2025

Printify’s interface feels clunky and unintuitive, making simple tasks more time-consuming than they should be. Navigating the platform isn’t smooth, and the overall experience is frustrating. There are better options out there.

March 7, 2025

App is very easy to use. Customer Service is one of the absolute worst I have ever come across and be very very careful what products tou choose. Quality is substandard at best.

Feb. 22, 2025

Connecting to SHOPIFY -- You ask for a URL that does not exist to open up an account. THIS STYLE OF URL does not work Printify Drum roll please - not working - not possible - so your app is a waste of time - my-shop.myshopify.com This URL above is not available? I followed your instructions and it does not exist in my store. What's the issue?

Jan. 4, 2025

Not great. Set up my products and the orders started coming in… However they, Printify, put a hold on my payment method for 24-72 hours. Some orders were processed and shipped. So I’m not sure why a handful or order and recent orders are being held. Makes zero sense to me. And if I want to add money to the Printify account, I can’t use a card, I have to use google pay, Apple Pay, PayPal, etc. it’s not convenient at all. So yeah, pretty not great first impressions.

Jan. 1, 2025

I placed an order with Printify on October 31, 2024(Shipping between 10-30 days), and as of today, it is still in transit. The lack of accountability and poor service has been incredibly frustrating. Despite multiple attempts to resolve the issue, communication with Printify has been going back and forth with no resolution in sight. Printify states that the matter is out of their hands and directs me to https://www.asendia.com/, suggesting I contact [email protected]. This endless loop of communication is unacceptable. Additionally, Niks Daniels Prohorovs from Printify offered a reprint, which is expected to take another full month. This delay is unacceptable and has caused significant inconvenience. Moreover, I have also experienced a lack of service with Printful, which adds to my frustration. The combined poor service from both Printify and Printful has been incredibly disappointing. I expected better communication and quicker resolution for my order. I am extremely dissatisfied with the service and lack of responsibility displayed by both companies.

Nov. 24, 2024

horrible. shopify won't integrate printify and after contacting both it's clear it's a shopify issue but neither will do anything about it. following their directions to disconnect and reconnect was a horrible mistake. wtf am I paying shopify for?

Nov. 18, 2024

Easy to sign up, easy to add stuff and order a sample. but when a supplier makes a mistake in shipping they won't refund you. "Oh the policy is 30 days 45 days" yeah yeah why don't you guys show us the policy before I make a payment? and why don't you guys back up the users when the mistake is from the supplier? well, no problem here, a company who cannot properly ship a shirt from Us to Canada is not worth at all. BE AWARE!!

Oct. 17, 2024

I have written a few support tickets in their help centre, but they have marked a few as closed or solved without even replying. I don't think that is acceptable. 8 days ago I contacted them to say that their shipping profiles were not syncing - they marked that ticket as solved. It is not solved and they didn't reply. I would like to know if they are going to fix it, or if I should override the rates. I also think a lot of their prices are high. Printify told me that the shipping costs are controlled by the shipping companies. For one particular product (small), the actual supplier charges $3.09 less shipping than Printify do (for that same supplier and product). Not sure why.

June 19, 2024

My store was integrated in Shopify 10 days ago after investing a lot of time and money just to see that 90% of the inventory appears as "sold out". Have reached Printify more than once asking when this gonna be fixed and they just keep saying they don't know so I wonder who is supposed to know? Unbelievable! Time is money folks.