Printify: Print on Demand
Printify- Print on Demand
Rating
4.8
feedback
7,555
chart
#141
All reviews
Rating Breakdown
Review RSS Feed
March 23, 2025
Tried using Printify, but it’s been more hassle than it’s worth. It’s a great idea in theory, but the execution just isn’t there. Definitely not the smooth experience I was hoping for!
Thank you for your feedback! 🙏 We are sorry to hear that our application didn't match your expectations. We would like to look into the matter further, could you please share more information on the issues or difficulties you experienced here [https://printify.typeform.com/to/Pua3qgMA]? 💚✨
April 5, 2025
the prints are very low quality
Thank you for your feedback! 🙏 We are sorry to hear that there was an issue with the print quality. We would like to look into the matter, can you please share more details on the situation with us here [https://printify.typeform.com/to/Pua3qgMA]?❤️✨
March 16, 2025
Printify’s interface feels clunky and unintuitive, making simple tasks more time-consuming than they should be. Navigating the platform isn’t smooth, and the overall experience is frustrating. There are better options out there.
Thank you for your feedback! 🙏 We are sorry to hear that you experienced issues with the app. We would like to look into the issue further, can you please share more information with us here [https://printify.typeform.com/to/Pua3qgMA]? 💚✨
March 7, 2025
App is very easy to use. Customer Service is one of the absolute worst I have ever come across and be very very careful what products tou choose. Quality is substandard at best.
Thanks for your feedback! 😊 We're glad you find the app easy to use, but we're sorry to hear about your experience with customer service and product quality. We checked but couldn't find any conversation, chat, email case, or orders linked to this registered email. Please submit the email address or order number through this link [https://printify.typeform.com/to/Pua3qgMA] so we can investigate and help make things right for you 🚀.
Feb. 22, 2025
Connecting to SHOPIFY -- You ask for a URL that does not exist to open up an account. THIS STYLE OF URL does not work Printify Drum roll please - not working - not possible - so your app is a waste of time - my-shop.myshopify.com This URL above is not available? I followed your instructions and it does not exist in my store. What's the issue?
Thank you for sharing your feedback! We looked into the situation, and we are happy to see that you were able to resolve the issue with Shopify integration. We're always here to support you on your Printify journey and see your business grow! ❤️✨
Feb. 17, 2025
We're truly sorry to see that you had an unsatisfactory experience. 💔 Your feedback is important to us, and we’d really appreciate the chance to understand what went wrong and how we can make things right for you. Please reach out via this link [https://printify.typeform.com/to/Pua3qgMA ]and we’re here to help 🙏!
Jan. 4, 2025
Not great. Set up my products and the orders started coming in… However they, Printify, put a hold on my payment method for 24-72 hours. Some orders were processed and shipped. So I’m not sure why a handful or order and recent orders are being held. Makes zero sense to me. And if I want to add money to the Printify account, I can’t use a card, I have to use google pay, Apple Pay, PayPal, etc. it’s not convenient at all. So yeah, pretty not great first impressions.
We’re so sorry for the inconvenience you experienced. 🙏 Our system takes user protection very seriously, and during the verification process, we reach out to the user for the necessary details. Usually, the process is completed as soon as we receive the required information. Your account is now verified and ready to go! You won’t face further order holds due to payment method verification unless you switch to an unverifiable (3rd party) payment method. Let us know if you have any other questions, we’re here to help 😊✨!
Jan. 1, 2025
I placed an order with Printify on October 31, 2024(Shipping between 10-30 days), and as of today, it is still in transit. The lack of accountability and poor service has been incredibly frustrating. Despite multiple attempts to resolve the issue, communication with Printify has been going back and forth with no resolution in sight. Printify states that the matter is out of their hands and directs me to https://www.asendia.com/, suggesting I contact merchantsupport@printify.com. This endless loop of communication is unacceptable. Additionally, Niks Daniels Prohorovs from Printify offered a reprint, which is expected to take another full month. This delay is unacceptable and has caused significant inconvenience. Moreover, I have also experienced a lack of service with Printful, which adds to my frustration. The combined poor service from both Printify and Printful has been incredibly disappointing. I expected better communication and quicker resolution for my order. I am extremely dissatisfied with the service and lack of responsibility displayed by both companies.
Thank you for your review, and we’re sorry to hear about your experience 😞. After reviewing your case thoroughly: It appears you have not placed any new orders on the Printful platform since 2023. Regarding your order with Printify, it was shipped from the US to South Africa, where shipping typically takes 15-30 business days. Unfortunately, we found that the original shipment was lost in transit. We acknowledge the significant inconvenience this caused and would like to assure you that our support team fully refunded the original order and processed a replacement on December 19, which is currently in transit. As previously explained, international orders may take up to 30 business days to arrive. We truly appreciate your patience and understanding as we work to resolve this matter. Please don’t hesitate to reach out if you need further assistance or updates. We are here to help 😊.
Dec. 1, 2024
Printify is TRASH if you need personalized products. Works fine for regular orders, but the personalized order system is broken and buggy. After following all the instructions (which are contradictory) the personalization only works if I place an order through my own system, not for anyone else. It automatically sends to production the "placeholder" item. And even though I followed all instructions and the Printify technical helpdesk couldn't troubleshoot the problem, Printify wouldn't reimburse for the hundreds of dollars worth of incorrectly printed items. Even if I order myself, it will work for one order and then won't work for another item order placed immediately after. I have to cancel my own orders and re-submit until it allows me to review, edit and manually submit. No matter what settings we've tried, Printify will automatically submit orders that need review/edit/manual submission. Their tech support can't fix it, and they won't reimburse for the incorrect orders their system sends to production. AVOID PRINTIFY FOR ALL PERSONALIZATION!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you for sharing your feedback. We’re truly sorry to hear about the challenges you’ve faced with personalized orders. To clarify, personalized item orders are designed to always go "On-Hold" in Printify, regardless of a merchant's Order Approval settings, ensuring you can review and edit them before submission. However, in this case, it seems the "Request Fulfillment" button was used on your Shopify store. This action overrides the On-Hold status and sends orders directly to production, which might explain the issues you encountered. This process is outlined in our Help Center article (https://shorturl.at/eQDxv), and our team is here to support you in preventing such issues in the future. 😊 Please feel free to reach out directly, and we’ll do our best to assist with this matter.
Nov. 24, 2024
horrible. shopify won't integrate printify and after contacting both it's clear it's a shopify issue but neither will do anything about it. following their directions to disconnect and reconnect was a horrible mistake. wtf am I paying shopify for?
Thank you for your feedback. We’re sorry to hear about the frustration you've experienced with integrating Printify and Shopify. Our team reached out to you via email with a follow-up to assist further, but we haven’t heard back from you yet. If you’re still experiencing any issues, we’re here to help! Please don’t hesitate to reply to our email or reach out directly to our support team. We’re committed to resolving this for you 😊!
Nov. 18, 2024
Easy to sign up, easy to add stuff and order a sample. but when a supplier makes a mistake in shipping they won't refund you. "Oh the policy is 30 days 45 days" yeah yeah why don't you guys show us the policy before I make a payment? and why don't you guys back up the users when the mistake is from the supplier? well, no problem here, a company who cannot properly ship a shirt from Us to Canada is not worth at all. BE AWARE!!
Thank you for sharing your experience with us. We’re truly sorry to hear about the inconvenience caused. 🙏 We take issues like these very seriously and will look into this matter. Our team will be in touch with you soon to assist further 💚✨.
Oct. 17, 2024
I have written a few support tickets in their help centre, but they have marked a few as closed or solved without even replying. I don't think that is acceptable. 8 days ago I contacted them to say that their shipping profiles were not syncing - they marked that ticket as solved. It is not solved and they didn't reply. I would like to know if they are going to fix it, or if I should override the rates. I also think a lot of their prices are high. Printify told me that the shipping costs are controlled by the shipping companies. For one particular product (small), the actual supplier charges $3.09 less shipping than Printify do (for that same supplier and product). Not sure why.
We're really sorry to hear about the issues you've experienced. That’s definitely not acceptable, and we sincerely apologize for any frustration this has caused. 🙏 We’ll investigate these cases right away and make sure to get in touch with you soon. Thank you for your patience and for bringing this to our attention. Regarding the shipping cost concerns, we’ll look into the discrepancy you mentioned and provide clarity as soon as possible. Your feedback is invaluable, and we’re here to help! 😊
Oct. 5, 2024
i don't know
Thank you for your feedback. We're sorry to hear you're not satisfied. If there's anything specific we can help with or improve, please let us know. We're here to assist you 💜!
Sept. 18, 2024
LA APLICACIÓN ESTA SUPER BUGUEADA, NO PUEDO CONECTARLA A MI TIENDA DE SHOPIFY, Y LA PROPIA APLICACION ESTA EN BUCLE
Aug. 11, 2024
anyone can use Esly
Thank you for reaching out! We'll reach out to you directly to address this properly!
July 13, 2024
I couldn't find any dropshipping products, only print on demand (also not cheep at all, but ok)
Store
My Store
Using app
3 minutes
Thank you for reaching out! Would you mind filling out this Typeform - https://printify.typeform.com/to/Pua3qgMA This will help us to find your account and to reach out to you directly to explain this in greater detail.
July 11, 2024
The app is so small, can't do anything, also it sends me to external site, super weird app
Store
My Store
Using app
4 minutes
Thank you for reaching out! Would you mind filling out this Typeform - https://printify.typeform.com/to/Pua3qgMA This will help us to find your account and to reach out to you directly to explain this in greater detail.
June 19, 2024
My store was integrated in Shopify 10 days ago after investing a lot of time and money just to see that 90% of the inventory appears as "sold out". Have reached Printify more than once asking when this gonna be fixed and they just keep saying they don't know so I wonder who is supposed to know? Unbelievable! Time is money folks.
We're truly sorry to hear about your experience! Our team will be reaching out to you to address this properly!
June 12, 2024
Pitiful it is taking them 3-4 days to resolve “bug” sold out issue.
Thank you for reaching out! Our support team will get in touch with you directly to address this properly. Your experience matters!
June 12, 2024
There is an integration issue between printify and Shopify that makes it so some products say they are sold out. I spent hours trying to solve the problem, but no success. I'll never be buying anything from Printify ever again. Horrible lack of support.
Store
My Store
Using app
23 days
Thank you for reaching out! Would you mind filling out this Typeform - https://printify.typeform.com/to/Pua3qgMA This will help us to find your account and reach out to your directly to address this properly.