All reviews

Rating Breakdown

  • 5
    83% (5,892 ratings)
  • 4
    11% (787 ratings)
  • 3
    2% (122 ratings)
  • 2
    1% (69 ratings)
  • 1
    3% (213 ratings)
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1 / 5 Share

Nov. 18, 2024

Easy to sign up, easy to add stuff and order a sample. but when a supplier makes a mistake in shipping they won't refund you. "Oh the policy is 30 days 45 days" yeah yeah why don't you guys show us the policy before I make a payment? and why don't you guys back up the users when the mistake is from the supplier? well, no problem here, a company who cannot properly ship a shirt from Us to Canada is not worth at all. BE AWARE!!

Using app

--

Total reviews

1

Average rating

1.0

1 / 5 Share

Oct. 17, 2024

I have written a few support tickets in their help centre, but they have marked a few as closed or solved without even replying. I don't think that is acceptable. 8 days ago I contacted them to say that their shipping profiles were not syncing - they marked that ticket as solved. It is not solved and they didn't reply. I would like to know if they are going to fix it, or if I should override the rates. I also think a lot of their prices are high. Printify told me that the shipping costs are controlled by the shipping companies. For one particular product (small), the actual supplier charges $3.09 less shipping than Printify do (for that same supplier and product). Not sure why.

Using app

About 1 year

Total reviews

16

Average rating

2.4

1 / 5 Share

Oct. 5, 2024

i don't know

Using app

1 day

Total reviews

1

Average rating

1.0

1 / 5 Share

Sept. 18, 2024

LA APLICACIÓN ESTA SUPER BUGUEADA, NO PUEDO CONECTARLA A MI TIENDA DE SHOPIFY, Y LA PROPIA APLICACION ESTA EN BUCLE

Store

Talamo

Using app

23 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 11, 2024

anyone can use Esly

Using app

About 1 hour

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for reaching out! We'll reach out to you directly to address this properly!

1 / 5 Share

July 13, 2024

I couldn't find any dropshipping products, only print on demand (also not cheep at all, but ok)

Store

My Store

Using app

3 minutes

Developer Reply

Thank you for reaching out! Would you mind filling out this Typeform - https://printify.typeform.com/to/Pua3qgMA This will help us to find your account and to reach out to you directly to explain this in greater detail.

1 / 5 Share

July 11, 2024

The app is so small, can't do anything, also it sends me to external site, super weird app

Store

My Store

Using app

4 minutes

1 / 5 Share

June 19, 2024

My store was integrated in Shopify 10 days ago after investing a lot of time and money just to see that 90% of the inventory appears as "sold out". Have reached Printify more than once asking when this gonna be fixed and they just keep saying they don't know so I wonder who is supposed to know? Unbelievable! Time is money folks.

Using app

11 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 12, 2024

Pitiful it is taking them 3-4 days to resolve “bug” sold out issue.

Using app

3 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for reaching out! Our support team will get in touch with you directly to address this properly. Your experience matters!

1 / 5 Share

June 12, 2024

There is an integration issue between printify and Shopify that makes it so some products say they are sold out. I spent hours trying to solve the problem, but no success. I'll never be buying anything from Printify ever again. Horrible lack of support.

Store

My Store

Using app

16 days

Developer Reply

Thank you for reaching out! Would you mind filling out this Typeform - https://printify.typeform.com/to/Pua3qgMA This will help us to find your account and reach out to your directly to address this properly.

1 / 5 Share

June 3, 2024

Unable to signup with Printify's Shopify app using Google API. Error message said "Something went wrong. Please try again later."

Store

My Store

Using app

3 minutes

Developer Reply

Thank you for reaching out to us! Would you mind filling out this Typeform - https://printify.typeform.com/to/Pua3qgMA This was we'll be able to find your account and reach out to you directly, to address this properly! Your experience matters!

1 / 5 Share

April 6, 2024

My Shopify Store is not linking to my Shopify correctly

Using app

Over 2 years

Total reviews

1

Average rating

1.0

Developer Reply

We're truly sorry to hear about your experience! This is not the experience we want you to have with us, therefore, our support team will be in touch with you soon to learn more about this matter.

1 / 5 Share

April 11, 2024

Updating to 1 stars now from 2. Out of the blue their shipping prices for one of the products we sell went from $8 for a certain locale up to $18 with no explanation. It looks like a glitch and perhaps a $1 is accidentally getting inserted in front of the shipping cost. But these costs ship from Printify to our shopify account live. Either Way, this has now made us look really bad in front of our loyal customers. This company has now put mine in a very bad spot at a critical point. Run away from them, find a different vendor. 2 stars is generous. This app is a nightmare on critical points of running an online and physical store as well, plus the customer service is horrible. If you sell online and also have a physical location that you sell from and want to order product from them to sell locally in your store there is no way to select multiple locations in shopify to be able to track inventory in your local store if the product is synced with printify on your web store so it shows up in your POS system and can be scanned with a barcode reader at checkout. And good luck explaining this to their customer service team, I have tried and each time I get back answers about how orders are automatically synced to them which has nothing to do with selling in a physicals store. I have now had 3 customer service reps basically tell me this when the conversation is not about online anything. Plus there are no automated updates to your inventory on the website if something goes out of stock. This means you have to search through all of your published products every day to see what's out of stock and there is no way to segment by out of stock products in your product listings so you have to scroll through every page manually. If you have hundreds of products good luck with that. They are hit and miss with their vendors, you really have to get multiple samples on each vendor because their review system is worthless and they do not let you write reviews to see what people have to actually say about each vendor. you just have to "trust" their scoring system which is a joke. But consistency in print quality is sometimes really bad on certain items. I use them now because I have no choice but we are always looking to find a replacement on the products we buy from them at the moment. I think this is an ok app if you are just getting started with print on demand, especially if you only do ecommerce and have a small selection of products but for hundreds of products and both online and physical stores, this app is severely lacking and is more of a headache.

Using app

About 1 year

Total reviews

9

Average rating

1.8

Developer Reply

We're truly sorry to hear about your experience! For us to investigate and address this properly, could you please fill out the necessary details in this form - https://printify.typeform.com/to/Pua3qgMA? Once done, our support team will get in touch with you directly. Thank you!

1 / 5 Share

March 14, 2024

I haven’t made one sell

Using app

About 11 hours

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for reaching out! Our support team will be in touch with you soon to learn more about this matter and address it properly!

1 / 5 Share

March 10, 2024

Muy basico el stard para emprendimiento no alcanza la tarifa standar para lo que se desea hacer con emprendiemiento

Using app

3 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We're truly sorry to hear about your experience! To understand and address this issue properly, could you please fill out this form - https://printify.typeform.com/to/Pua3qgMA ? Once done, our support team will reach out to you directly!

1 / 5 Share

March 8, 2024

Hello Everyone, I wanted to share my recent experience with Printify as we spent a month stocking up our inventory and preparing to launch. Unfortunately, the experience has been quite disappointing. Despite investing in marketing, our very first order encountered significant issues, starkly contrasting with another print-on-demand service that successfully delivered five orders in the same timeframe. Our initial order with Printify hasn't even been delivered yet. What's more, the response from the support team was far from helpful, essentially advising us to delete our account and forget about any upfront payments we had made. This initial experience for our first customer has been discouraging, and it makes me worry about the potential impact on future customer satisfaction. Based on my experience, I would caution against using Printify. It feels like a waste of both money and time, especially when there are other print-on-demand services out there that offer much better reliability and customer service. I hope this helps others make an informed decision.

Using app

2 months

Total reviews

3

Average rating

3.7

Developer Reply

We're truly sorry to hear about your frustrating experience with the delivery and our support team! This certainly isn't something that you should expect from Printify, therefore, our support team will be in touch with you soon to learn more about this matter and address this properly.

1 / 5 Share

Feb. 25, 2024

impossible to have printify correctly sync inventory quantity on shopify. So disappointing

Using app

4 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your honest review, it means a lot, as it helps us to grow! In order for us to get to the bottom of this and address this properly, would you mind filling out some additional details here - https://printify.typeform.com/to/Pua3qgMA ? Once done, our support team will get in touch with you!

1 / 5 Share

May 10, 2024

I recommend having it very clearly obvious that shopify doesn't directly connect to printify for monetary movement, cuz I am dumb and missed that lol. After a series of serious issues, I do not recommend this junk at all. Never use Printify if you actually care about your business.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! 😊 In case any assistance is necessary, feel free to reach out to us at any time. Our support team is always happy to help!

1 / 5 Share

Feb. 15, 2024

i am only giving a one star cause i cannot give zero stars. this is the worst app that you can ever use. i totally regret ever using this app and you will too. stay away. trust me. use one of the others apps.

Using app

4 months

Total reviews

1

Average rating

1.0

Developer Reply

We sincerely apologize for the experience you've had, and this is certainly not the level of service we aim to provide to our customers. 😔 We take your concerns seriously and will thoroughly investigate this matter. Our team will reach out to you directly to find a resolution that you are satisfied with!🙏

1 / 5 Share

Feb. 3, 2024

This could not be much more frustrating and not user friendly even it was trying. UGH!

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

We're truly sorry about the experience you've had! 😔 This isn't the experience we aim to provide to our valuable customers. We'll be reaching out to you shortly to resolve this issue promptly.