Printify: Print on Demand for Shopify

Printify: Print on Demand

Create and Sell Custom Products, We Handle the Rest.
Rating
4.7
Feedback
4,324
Reviews
Chart
#56
Shopify

All reviews

3 / 5 Share
June 8, 2020

We like your service however, we now have orders that are 2 months old and still not printed yet. We understand the delays with the coronavirus shutdowns, but to have orders that are waiting for 2 months before even printing is not acceptable. We have written to your support 4 times and have not heard back. Is your service shut down?

Store Using app Total reviews Average rating
ReconJacks Apparel 9 months 3 3.0
Developer Reply

Thank you for your feedback. Our print providers have been experiencing delays caused by the health crisis, however, we are working hard on reducing those delays as much as possible. We value you as a merchant, therefore, one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you.

3 / 5 Share
Jan. 7, 2020

I don't have other to compare to since I have only used Printify. They have good prices on their shirt. So far, they have 20% defect rate but willing to replace the item. Shipping time is inconsistent. Some vendor have excellent turnaround time, some are not. I suggest order a few from different vendors before settling on a provider. The 3 star rating is caused by recurring technical issues, with the most being unable to load design, long lag in load or server down. This is highly inconvenient for someone that has limited time to publish their work. So, overall Printify is good but can be improved in the technology department.

Store Using app Total reviews Average rating
Alt Tab Studio 13 days 1 3.0
3 / 5 Share
April 10, 2019

I use this App to fulfill my clothing items in my shop. Would be nice if you could easily get in contact with someone at the company but I have not had any luck in that. (phone) Also some of the shirts come in looking really bad if they are on light color tees. DTG does not work for light colors but they don't seem to care lol....

Store Using app Total reviews Average rating
CarDrugs.com 3 months 4 3.5
Developer Reply

Hi! Thanks for your feedback! Unfortunately, we can't support you via phone, but our chat and messaging is available 24/7 and response time is as short as 30min. Please talk to us to find the best solution for light colors!

3 / 5 Share
Nov. 28, 2018

I am updating my review based on the excellent customer service I received yesterday. I would give Printify tcustomer service a 5, but I'm leaving this review based on the print company used through them. I had previously left a 1 star review based on the poor print quality and some other company's logo printed on the front of my shirt. I wish I could leave a review on the actual printing company used and not Printify, but I could not find that option. Printify offers a selection of printing companies and some of the ones I have used through them didn't meet my expectations. I understand that there can be human error (the wrong logo printed) and I will be trying once more due to the fact that Printify reached out to me to fix these errors.

Store Using app Total reviews Average rating
Katie Herman art store 8 months 1 3.0
3 / 5 Share
Oct. 29, 2018

Honestly, at the end of the day, it's not about the app, but the customer service and final product. I have ordered a few things. Leggings from a vendor that decided not to work with Printify anymore so the customer had to wait an extended time. The second was sample products which the final over the quality of the print material used was seriously lacking. I am looking to find alternatives to make the shirts I design myself. I've ordered one more sample item and the company printing the hoodie doesn't even provide tracking so I have no idea when it will arrive.

Store Using app Total reviews Average rating
Island Mermaid Tribe 2 months 2 2.5
3 / 5 Share
April 19, 2017

Upon initial install, this product seemed to live up to the semi-canned "great" reviews. The interface looked amazing on my huge monitors, everything seemed to function well, there was a decent amount of product and options, and the prices were competitive. But then there were problems that I noticed... When I went to use the interface on my laptop-- smaller monitor-- the interface seemed to not scale properly. Also, several items had a default variant that would show up for no reason and you had to manually remove it from the Shopify side of things. I brought this up to their "support" via email with no response. Not even a form response saying they got my email. Then, after I met their minimum posts to be able to get "discounted" proofs, I ordered a shirt. It was TERRIBLE! I had followed their CMYK to sRGB in PNG format and utilized their color samples (which are buried on their site) but it still looked like crap. The edges weren't crisp, it looked like spray paint over-spray, and there was miss-registration issues. It was a 2 color job, too, so not rocket science. A vinyl wall decal I ordered also had miss-registration issues, was not as described, and there's an odd black line running down one side-- probably a crop line. I have switched back to my other vendor for all products except phone cases. I plan to not upload any additional creative for those until I can either be satisfied that this vendor will do those correctly or I settle on another vendor. I want to give it less stars, but will give the benefit of the doubt because I have not tried all of their products. At the same time, though, I also would not recommend them.

Store Using app Total reviews Average rating
Rogue Panda 19 days 1 3.0
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