All reviews

Rating Breakdown

  • 5
    73% (2,012 ratings)
  • 4
    13% (347 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (24 ratings)
  • 1
    3% (82 ratings)

Reviews with Text

  • 69% (1,714)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2023

Great costumer service, No problems for now, except of late one delivery (not passed expire term but was very long). 0Great quality stuff, just prices without pro plan could be lower to match competition.

Using app

2 months

Total reviews

4

Average rating

4.0

Developer Reply

We're thrilled to hear that you've had a great experience with our customer service 😊! We appreciate your feedback, and we'll certainly take your comments about delivery times and pricing into consideration as we continue to improve our service. If you have any more feedback or questions, please feel free to reach out. We're here to help 🌟!

5 / 5 Share

Aug. 8, 2023

Kali Davison was great! professional and knowledgeable. He helped me sorting it out my shipping rates to Canada. Thanks Kali

Using app

6 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your kind words! We're thrilled to hear that Kali was able to assist you effectively with your inquiry. If you have any more questions or need assistance in the future, don't hesitate to reach out, we are here for you. All the best! 👏🌟

5 / 5 Share

July 18, 2023

We've been working with Printify for a couple of years, and they have always treated us and our customers well. Our five-star reviews are also a testament to the fact that our customers love the quality of the goods and the on-time delivery. Thanks, Printify!

Store

Mowbi

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for being a loyal Printify customer! We're delighted to have been part of your journey for the past couple of years, and we're thrilled that you and your customers have had a positive experience with our products and services. Your five-star reviews mean the world to us, and we'll continue working hard to ensure top-notch quality and on-time delivery for your business. We truly appreciate your trust and support. If you ever need anything, don't hesitate to reach out. All the best! 😊🛍️

5 / 5 Share

April 20, 2023

Great customer service! Hank was extremely helpful, patient, and kind and provided excellent service. He waited with me until we had a resolution to my issue. I am very happy!!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Hank provided you with excellent customer service and was able to resolve your issue. We'll be sure to pass on your kind words to him. Thank you for choosing Printify!

5 / 5 Share

March 2, 2023

Thank you! Fast and always perfect. Had an error and they fixed it promptly and resent out another item.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for leaving such a positive review! We're thrilled to hear that you've had a great experience with our customer support team. We take pride in our customer service and it's great to hear that we succeeded in your case. Thank you for choosing Printify, and we look forward to continuing to support your business. Wishing you all the best!

5 / 5 Share

Feb. 24, 2023

Definitely would recommend this is a great service. Works properly and fast. No issues at all. Thanks

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that you found our service to be reliable, efficient, and issue-free. We appreciate your recommendation and hope to continue providing you with the same level of service and quality products in the future. Thank you for choosing Printify!

5 / 5 Share

Feb. 21, 2023

printify has been great, very easy to work with, very straightforward. And their customer support is great, they always try to help no matter what the problem is. I just had a great experience and i must mention that their agent Hank Baldwin was very helpful and quickly resolved the issue i had.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write this review! It's great to hear that you had a positive experience with Printify and found our platform easy to work with. We're glad to know that our customer support team, was able to assist you promptly and effectively. We strive to provide the best service possible, and it's always encouraging to receive positive feedback from our customers. Wishing you all the best!

5 / 5 Share

Feb. 14, 2023

Quality is "VERY" slightly worse than Awkward Styles however they have 10x the amount of product than them. Everything from fast shipping times to production overview is 5 stars. I would however give flexibility a 4.5.

Store

TEDi

Using app

35 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review. We're glad to hear that you find our platform and services to be of high quality and that you appreciate the fast shipping times and production overview. We also appreciate your feedback regarding flexibility and will take this into consideration as we continue to improve our services. I understand we need to improve post quality control with some of the print providers and our quality team is already working on placing a new QC process. Hopefully, this will help to improve the print quality of certain print providers. We appreciate your feedback and wishing you all the best!

5 / 5 Share

Feb. 11, 2023

I really appreciate having Printify involved with my business. I've been selling my art for over 20 years and just added t-shirts on to my product line. They're selling very well. I've used Customer Service a couple times and the people I've dealt with were very knowledgeable and helpful.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!. We're thrilled to hear that you find our platform helpful and that our customer service team was able to provide you with the support you needed. We strive to make sure our users have the best experience possible and it's great to see that we've been able to deliver that for you. Wishing you all the best!

5 / 5 Share

Jan. 26, 2023

good fun limitless still figuring it out. whish there was an easier way to update bulk form. like tags and bulk replace of print providers. but I'm learning and loving it

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We're glad to hear that you're enjoying it and finding the limitless possibilities of our platform. We appreciate your feedback regarding the bulk form updates, and we'll take it into consideration as we continue to improve our services. Keep learning and enjoying the platform. Wishing you all the best!

5 / 5 Share

Jan. 10, 2023

So far, it has been a great experience working with Printify. I will continue to work with them for my business.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are glad to hear that you love our platform and are grateful to have you with us. Wishing you all the best!

5 / 5 Share

Jan. 6, 2023

I love this app and store. I wish there was more bulk/wholesale options but other than that it's the best. I am still learning about the pricing and shipping options also. I love the free mockups that are generated right away and all the presets are awesome. Thank you!!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review! We are glad to hear that you love our platform. Our teams are currently working on offering more features including bulk/wholesale, bulk shipping options, etc. Hopefully, this will be added to the platform in the near future. Wishing you all the best!

5 / 5 Share

Dec. 14, 2022

I have Printify directly connected to my Shopify store. The selection of products is good and the fulfillment process is seamless and fully automated. My customers are very happy with the quality of the products. Customer service is on top of any issues you may have. I had an issue with releasing an order to production, due to me changing my payment account. I got it fixed through the chat option in less than 5 minutes.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review! We are glad to hear that you love our platform. We indeed have the fastest live chat and email support with 24/7 service. Our platform is constantly improving making our merchants lives easier. We are so glad to hear that you enjoy it. Wishing you all the success.

5 / 5 Share

Dec. 22, 2022

** edit ** initially I was disappointed because I couldn't get any assistance ( and I should've been more patient considering the time of the year and how busy they probably were , def my bad ) after getting assistance from a wonderful team member , they helped me understand everything , we got all the issues fixed and no problems .. and I just got my first 2 orders in ( T shirts ) and the quality is excellent and shipping was very fast ! Very pleased

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We are very sorry to hear about your experience, and we assure you that we try our best to give the best experience for our customers. We will investigate on this and get back to you shortly.

5 / 5 Share

Dec. 8, 2022

Really like the service and the many product selections available. The customer service is quick and very helpful.

Using app

Almost 4 years

Total reviews

9

Average rating

4.6

Developer Reply

Thank you for your review! We are glad to hear that you love our service. We add new products constantly along with new print providers to give you the best experience in POD. Wishing you all the success!

5 / 5 Share

Dec. 6, 2022

Very easy to use, zero problems, no glitches and very prompt support! The app is smart and performs great with no fuss.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Our teams are working continuously on improving our platform to give you the best experience to our customer. We are glad to hear that you enjoy them.

5 / 5 Share

Dec. 7, 2022

I updated a 1 star to 5 stars in 24hours. In the end, they did right by me and even came around to apologize and acknowledge everything. It was above and beyond. It looks like something I would do at my shop. It felt like good customer service. You can check the whole story below. I’m going to leave this up forever because this is it. This is all you need to know about the folks you’re dealing with. THE Printify Review: Shopify > apps > printing > profile picture > payments > printify premium Hi SWEATPANTSGOD.COM, Your Printify Premium subscription was successfully upgraded from monthly to a yearly plan. We’re happy to have you with us! Dec 06, 2022 USD 299,88 Email sweatpantsgod Subscription ID 9338509_6217e5137c3 Check new arrivals Your Premium subscription fee was charged immediately and will auto-renew on the same date every year. Please note that you must cancel your subscription before the renewal date to avoid charges for the following year. The Premium subscription fee is non-refundable. Thanks for being with us, Kristiana from Printify I've used this app for a long time compared to anything else I've done with my shop. Just last weekend, I processed nearly $500 in orders with them. I spent time and money on marketing some things over time. I even have about seven orders currently in production or transit, so I come from a place of wanting/needing printify to be good and succeed. I've emailed twice, I'm still sitting in the live chat queue now, and I sent a support request from the Shopify platform. After this rating, I can ask Shopify for help then launch a fraud investigation with my bank. If none of that works, I'm just out of this money. How did this happen? This company took almost $300 from my account that I had no plans of sharing with them. In the Printify app plan page it reads "you will be redirected to complete payment" over the button to upgrade your plan. I just- wait live chat picked up: LIVE CHAT TRANSCRIPT: Me I wanted to know what is printify premium and how much does it cost and what plan do I even have. I still don't know any of that but I was robbed of like $300 which is like half my budget I proceed like $500 in orders with you over the past weekend. I might spend $300 a week over the next year. not like this tho processed* Michael South I'm sorry to hear that you're facing this issue and I completely understand your frustration, this is certainly not what you should expect from Printify. Unfortunately, I won't be able to refund this amount myself, however I've reached out to our supervisor for clarification. I'm certain that we'll be able to make things right. There won't be an answer right away, as the shift has ended for our supervisor, however there should be an answer by tomorrow morning. Me if i can’t afford orders between now and then it can cause a catastrophic series of events. sure. Michael South I understand, our apologies for this inconvenience. I've already contacted our supervisor and everything should be fine with your funds. Me thanks I told Michael I was writing this one star review. I will be totally transparent with the updates. Either they do as Michael says to correct my mistake and change, or at least address, the misleading language on their app plan page and this review disappears, or they'll do whatever it takes to legally keep my cash and this will be buried with the rest of the one stars. I want to believe in ppl, but that language on the app plan page is totally misleading and has to lead to other $300 impulsive purchases. I really wish I didn't have that much in my account. I really hope Michael is the truth. I'm praying I actually DON'T get any extra orders today. And now, even if I get every penny back, where is the compensation for my time? my stress? I really can't relax THE NEXT DAY: Ariel Summers My name is Ariel, and I am from the Quality team at Printify. I am very sorry to hear about your experience with the Premium subscription issue. As a company that cares about the customers' well-being, I assure you that Printify does everything to make our customers' lives easier. Currently, we have a massive influx of support requested as the holiday season is approaching, therefore the replies from our support will take longer than usual. We apologize for the inconvenience in advance. …and it was a long email from there (no shade to Ariel <3). The company: - [ ] Refunded 100% (it’s truly non-refundable and had to go thru approvals and store credits and withdrawal requests. This was above and beyond) - [ ] Acknowledged the frustrations and made me feel valuable. At least I felt like my opinion mattered (again, above and beyond) - [ ] And the greatest thing was a two sentence thought exercise on how things could have happened. It came with gifts. My mind was blown. That was when I knew I was doing good business with real people. I’ve been a customer for months now. I don’t think I’ll be going anywhere as long as I use these types of services. I will likely upgrade to an annual subscription lol ! Cheers!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

This app is the bomb! I wish I had found it earlier. So many cool products and easy to design, even for the tech challenged. Can't wait to see how sales go now that I don't have to stress about holding stock. It's a game-changer!

Using app

4 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your fantastic review! We are so glad that you chose us to be your POD partner. Our 24/7 customer support team is ready to help you whenever you need us!. Wishing you all the success!

5 / 5 Share

Nov. 10, 2022

Great app and quick support would highly recommend fro any drop shipping companies. Great product range as well

Using app

6 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your great review! We are glad to hear that you love our platform and the support service. We are constantly adding new products and feature to give you the best experience. Wishing you all the best!

5 / 5 Share

Oct. 30, 2022

Makes being a beginner easy! I am a newbie to the app. Looking forward to exploring more. Thanks so much!

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review! We are glad to have you with us. Our team is working around the clock to provide you all the support you need. Wishing you all the success!