Rating

4.6

feedback

24,816

Reviews

chart

#43

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    4%
  • Less than a month
    19%
  • Less than a year
    52%
  • More than a year
    24%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, quick responses from the support team, ease of use, and helpful features like pop-ups and email campaigns. Customers appreciate the seamless integration with Shopify and the ability to customize details to match their website's theme. On the other hand, negative feedback revolves around technical issues, billing confusion, limited functionalities, and difficulties in customization. Some users have faced challenges with font display, abandoned cart emails, and theme conflicts.

Highlights

Excellent customer service and quick responses from the support team
Ease of use and helpful features like pop-ups and email campaigns
Seamless integration with Shopify and customization options
Technical issues, billing confusion, and limited functionalities
Challenges with font display, abandoned cart emails, and theme conflicts

Rating Breakdown

  • 5
    76% (18,870 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (476 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 26, 2025

Have really enjoyed the app. The support team has been super helpful. I just spent about 35 minutes with Jose helping me through some of the issues I was having. Still early days in my use but highly recommend.

Using app

7 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Feb. 20, 2025

I talked to Jose M. today. He solved me problem and I'm happy. :)

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

Jose M. and the entire tech support team have been extremely helpful as we transition to this new platform. They are amazing!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

Quick service via chat from Jose. Thanks for the quick assistance!

Store

Prosper

Using app

10 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Jan. 17, 2025

la app no se instaló correctamente y aun así importó todos los contactos.

Using app

Less than a minute

Total reviews

2

Average rating

3.0

All reviews

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