Privy ‑ Email, SMS & Pop Ups
Grow your list and send Email & SMS messages to...
Rating
4.5
feedback
4,135
chart
#2,781
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
18%
-
Less than a day
17%
-
Less than a month
22%
-
Less than a year
30%
-
More than a year
13%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by individuals like Jose, Henry, Abby, David, and Melanie. Customers appreciate the quick responses, expertise, and willingness to help with any issues they encounter. The app itself is described as easy to use, seamless with Shopify, and offering valuable marketing tools like pop-ups, email campaigns, and customer list management. However, there are a few negative reviews mentioning issues with billing, lack of functionalities, and difficulties in customization.
Highlights
Review RSS Feed
All reviews
March 19, 2026
Super available and ready to help with expertise..AND... it's a real person on the other end! The best.
March 17, 2026
Responsive & friendly customer support! Jose was fantastic and got me the answers I needed quickly.
March 4, 2026
Jose was immediately and repeatedly responsive and solved our problem. Thank you, Jose!
Feb. 5, 2026
This app works perfectly for my needs and integrates seamlessly with Shopify. The customer service is very easy to reach, responsive, and eager to resolve any issues. I highly recommend Privy.
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