All reviews

Rating Breakdown

  • 5
    75% (3,206 ratings)
  • 4
    14% (616 ratings)
  • 3
    5% (198 ratings)
  • 2
    2% (88 ratings)
  • 1
    4% (174 ratings)

Reviews with Text

  • 100% (4,278)
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3 / 5 Share

May 5, 2022

the dashboard functionality is so poor. I have to click at least 3 times on each button to reach where i want to. Limited features. Limited integrations with shopify. Limited flexibility in designing. Switching back to klaviyo would be a better option for sure.

Store

MiGuard

Using app

3 months

Total reviews

2

Average rating

4.0

3 / 5 Share

April 2, 2022

The more I try and use it the more features I find either don't works or don't work as perhaps Privy suggest, shame, it used to be a great company but they seem to be focusing on new products although I rarely see them rather than fixing all the glitches in the basic system. I still have an unresolved issue

Using app

Over 3 years

Total reviews

3

Average rating

4.3

3 / 5 Share

Nov. 30, 2021

Pretty good APP although I have had a few problems with the pop up that cannot be resolved. I feel it is overpriced for what I am getting.

Using app

9 months

Total reviews

3

Average rating

4.3

3 / 5 Share

Nov. 4, 2021

Decent pop-up app but the email client isn't great... We tried using it and it failed enough times that we leaned back into MailChimp. We have run that integration with MailChimp and lets see if that works...

Using app

24 days

Total reviews

2

Average rating

4.0

3 / 5 Share

Aug. 4, 2021

Great app. Terrible pricing. Klaviyo really needs to fix their pop-up builder as using Privy just for pop-ups is not economical. Privy should really offer a non-email plan for customers who just want to collect.

Using app

Over 1 year

Total reviews

8

Average rating

4.8

3 / 5 Share

Feb. 11, 2021

Having some issues with branding our emails. When the app sends email confirmations and newsletters they come with the Privy brand. I believe this is not good for any business and I am surprised no one else has complained . We have been chatting to support for almost 2 days now and still not clear answer. Not very happy with this, plus a bit expensive for the service.

Using app

7 months

Total reviews

7

Average rating

4.6

3 / 5 Share

Jan. 17, 2021

I have been using this app for 3 years for a single pop up. have about 5k a month page views, and now they have put a limit on pageviews and are charging $20 a month. Time to find a new app, nothing special that any email platform cant do.

Using app

Over 3 years

Total reviews

3

Average rating

4.3

3 / 5 Share

Jan. 12, 2021

Although the interface is a bit cumbersome, the technical aspects work like they're supposed to. It's the design side that is a disaster. Whether it's pop ups or emails, the options are very limited and feel dated. So far the technical support response has been to tell me that the reason images I try to upload appear blurry is because f my computer's HD/Retina screen...

Store

Adelfi

Using app

11 months

Total reviews

2

Average rating

4.0

3 / 5 Share

Dec. 31, 2020

I want to use it, but i want to pay thru my shopify shop or thru paypal. but they dont have those option, only have the credit card option. it sucks. why my other apps didnot make me to use credit card only. so said cant use it

Using app

24 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 21, 2020

wish you had more options for the free account. very limited. I do appreciate the one pop up - but I don't appreciate the price for someting menial

Using app

5 months

Total reviews

2

Average rating

4.0

3 / 5 Share

Sept. 1, 2020

Not super user friendly. Still figuring it out. It keeps glitching out on me. This app will take some getting used to.

Using app

About 1 hour

Total reviews

1

Average rating

3.0

3 / 5 Share

Aug. 27, 2020

I use this app to collect emails and it collects emails for us, and we wish it auto-updated, but hey.

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

3 / 5 Share

June 16, 2020

difficulty testing the app in mobile and desktop, unsure how it is working, am a little confused to be honest

Using app

3 days

Total reviews

2

Average rating

3.5

3 / 5 Share

May 29, 2020

Just starting today so too early to say. First impressions are a bit complicated but many that's just me!

Using app

3 days

Total reviews

3

Average rating

4.3

3 / 5 Share

May 1, 2020

it doesnt work for now. trying to figure out why sdnfq;oerjnfg;qoejrngv;ejwnfbv;ijenfbv;ikejnwbv;kejnsbvi;jaenwbnr

Using app

6 days

Total reviews

9

Average rating

4.8

3 / 5 Share

April 1, 2020

I used this app for newletter signups. But once the trial period ended they erased all of the form settings I had set for my site so I don't know if it's worth going through the design and setup process again and continue using the app.

Using app

18 days

Total reviews

1

Average rating

3.0

3 / 5 Share

April 2, 2020

I used this app for a pop up on my site. I found it a little confusing at first to re-design a custom design but eventually got the hang of it.

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

3 / 5 Share

March 18, 2020

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Using app

18 days

Total reviews

4

Average rating

3.5

3 / 5 Share

March 15, 2020

Not easy to use, canva is way easier. SHould link to shopify and be able to pull products directly from it

Using app

About 7 hours

Total reviews

1

Average rating

3.0

3 / 5 Share

March 14, 2020

I like this app but would love to see a social follow discount, not just email. To replace the bekeeting app that shopify no longer supports.

Using app

Over 3 years

Total reviews

3

Average rating

3.0