All reviews

Rating Breakdown

  • 5
    75% (3,115 ratings)
  • 4
    15% (606 ratings)
  • 3
    5% (190 ratings)
  • 2
    2% (87 ratings)
  • 1
    4% (176 ratings)

Reviews with Text

  • 100% (4,170)
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5 / 5 Share

March 25, 2022

We have been using privy almost a year and it is a great app, it is very simple to set up and run email marketing.

Using app

About 2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

March 20, 2022

Amazing app! Recently left from a competitor and I do have to say, nothing compares to Privy's capabilities and ease.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

March 17, 2022

Freaking awesome! I signed up for a trial just for the email signup functionality. I loved the results and decided to convert to the paid subscription. They do a free training/onboarding after you sign up, and they showed me the platform does a lot more than I thought it would. Very slick interface and intuitive. I'm getting good results.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Incredibly useful and amazing support. The team is always responsive and helpful and the app just keeps producing revenue and impact

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

App is easy to setup and has a lot of features. I had an onboarding Call with Daniel and he was able to walk me through and set up multiple campaigns. He was extremely knowledgeable about the interface and using all of the different features privy offers. Ive seen some great numbers already and look forwards to using privy to sit full potential.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

I switched from Klaviyo to Privy and the MAIN reason was customer service! I am amazed at the patience and generosity of the Privy team. Victoria Shulman and Erin Wood feel like my new best friends. Try to get a phone call with someone on the Klaviyo tea...you'll lose hours of your life. Vicky and Erin are superstars and I feel so much more knowledgable and in control! Love Privy!

Store

F.Major

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

Hands Down the BEST email marketing platform! Highly recommend for entrepreneurs that wear many hats because of the ease of use and ability to get support when needed. You can schedule an onboarding call with a specialist when you sign up to set up your first couple of campaigns and help optimize your conversions. Privy has a very honest and communicative support group that will help you put the right things on your website and not pop ups to overkill. Ive tried other email marketing platforms and I truly mean it when I say Privy gives you all the resources you need to have strong email marketing for your business. Special thanks to Patrick and Vickee S. for getting me started and showing why Privy has been one of the best decisions I've made for the almost two years I've used their platform.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 6, 2022

I used this platform to help me gain sign ups and convert my cold audience into a hot audience with my email alerts and newsletters. I really like how I'm able to control what and how often emails are sent to my customers. The free shipping bar after spending 'X' amount has also helped a lot. I would recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2021

Best App ever. The way you are able to show your banner, pop ups etc. To different set of visitors is amazing. Thank you

Using app

3 months

Total reviews

8

Average rating

4.5

5 / 5 Share

Dec. 13, 2021

The Privy Conversion Suite is outstanding, and their team of specialists were super helpful in getting us launched in no time. Thank you!

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 12, 2021

I really enjoy this app. It helps us create our reviews with ease. We get emails on new reviews and are placed on our website automatically.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

I have tried a few other email platforms and Privy by far is the best one that I have used. Love this app.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

I'm generally happy with the UI and how simple and understandable the app is to use and start building and converting in minutes. All the templates are literally made for you. But, I'm leaving this review because I am honestly SUPER impressed with the onboarding team, and specifically Jen- I was invited into a call to learn more and during the call, I was notified that some subscriptions are eligible for 1 on 1 onboarding (detailed help setting up my environment) - Jen helped me get most everything in place and some points which we didn't have time to cover during the call - on her own accord she finished up and sent me an email "hey, I finished out your welcome series..." and that easily earns 5stars in my book! Thank you, Jen, and the entire team at Privy

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

This app is fantastic and has already paid for itself a hundred times over. A key component for any eCommerce Business Owner looking to automate everything from newsletters and email marketing, to offering discounts, to saving abandoned carts, etc. 5 stars

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Mel was very informative in explaining how to navigate the app. Great customer service all around A++++++++

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

I love this app and all of your extremely helpful videos on YouTube. The masterclass series has been incredible! Thanks for helping this small business get ready for the busy holiday season.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

We Love Privy. We're long time customers. Total game changer for us! Helped grow our business and continues to do so. The staff is so knowledgeable and helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

The app is very easy to use and offers a good variety of examples that you can use for yourself. When i subscribed i got an 1 hour onboarding call which was a very pleasant surprise. the people of privy are super friendly and they had a lot of good ideas for our email campaigns. Would definitely recommend!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

So far it's been good! I used this app to get more people on my mailing list and it was really useful. Jenny really helped us set up for BFCM, she set up a few calls to help with all of our email marketing and made sure our pop ups were in place and ready for the big 4 days where we have the biggest discounts. I really appreciated her help and also being on hand whenever I need to ask a question or help with setting anything up. Jenny really knows her stuff when it comes to making scheduled marketing seamless. I hope to work with her more in 2023.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

So I did a one on one with a Privy expert named Andrew.. AMAZING!!!! I learned so much in our time frame. I truly love Privy with fast response to every question I've ever asked

Using app

2 months

Total reviews

2

Average rating

5.0