All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
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5 / 5 Share

May 28, 2022

The experience after the purchase is incredible. Talk about going above and beyond, they crushed it!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2022

I downloaded Privy on accident but I have been seeing their ads for quite some time before that. The initial call with Megan explained a lot about the company and what they had to offer. She was so honest and lively during the call that I went ahead and took the next steps. Andrew handled my onboarding meeting and he was absolutely amazing and very accommodating. Not only did he walk me through the site but also had some emails prepared that we slightly tweaked while on the call to suit my site/company. He was amazing. I’m excited to see how this all turns out.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2022

Jenna went above and beyond to help me and take the time needed to explain things thoroughly. The app itself is great, and their team is wonderful. Thank you!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2022

Privy has everything I was looking for when it came to email and SMS marketing. The Privy team makes the transition onto their platform so easy! They give suggestions on how to use Privy based on your needs and walk you through how to use all of the tools. These training sessions make Privy stand out among all of the other platforms out there. Their customer service is top-notch!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Excelente plataforma para manejar el marketing de tu tienda online. Recomendado al 100%. A mi ya me ha dado mis resultados!

Using app

Over 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 12, 2022

I use this app to give customers a discount coupon when they sign up for my newsletter. I love how easy it was to set up and that I get an e-mail with the campaign results.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

May 5, 2022

So far from all that I can tell this gets the job done. Which is all I am asking for. An ESP that is fully plugged into Shopify.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2022

I had the most informative onboarding session with Victoria. She was very friendly and thoroughly knowledgeable, making navigating through Privy's application a breeze. I look forward to growing my business with Privy's marketing components.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Very helpful onboarding team and got all my answers quickly! The email templates are very helpful and easy to replicate.

Using app

Over 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 27, 2022

i loved the help and support that privy gives they make sure you're not left wondering what's next to do and it's easy to follow

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2022

Daniel was an amazing help and acted as our VP growth. he made this setup process a real pelasure and was there for us whenever we had a question

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2022

We've been using Privy for a few years now and they have been great. Their onboarding is fantastic and our assigned account manager is incredibly helpful and super responsive. She is jus like a member of our team and often provides new ideas that will help grow our business. Would give them 6 stars if we could!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

Through this application, I was able to get a lot of new customers for my store. It is really special and worth every penny to pay. Thanks to the support team and developers!

Store

Glear

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 25, 2022

Privy has been great for our small business both for e-mail marketing and the pop-up exit intent. The interface is very user friendly and customer service is always very helpful. Highly recommend if you're looking for an all in one e-comm marketing solution that is effective and helps drive your brand forward!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

I haven't yet used Privy enough to write a full and extensive review however, from what I have used up to now and what I can see is available is very impressive. In addition to this, the onboard Zoom call that was provided to new members was invaluble.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2022

Andrew is a great Customer rep. He listens and knows his stuff. Looking forward to our next session.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 22, 2022

Facile, intuitiva! Non so come farei senza questa applicazione! Adoro preparare le mail, schedularle e al resto ci pensa Privy!

Store

Gloved

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 17, 2022

Absolutely LOVE this app for my business! just wish it had more text options........................

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2022

Seems great so far! Wonderful support! Love how easy it is to create new campaigns depending on the time of year.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 15, 2022

So far so good with the app. And the onboarding I received was awesome. Great customer service - the help I received was invaluable!

Using app

15 days

Total reviews

1

Average rating

5.0