All reviews

Rating Breakdown

  • 5
    75% (3,206 ratings)
  • 4
    14% (616 ratings)
  • 3
    5% (198 ratings)
  • 2
    2% (88 ratings)
  • 1
    4% (174 ratings)

Reviews with Text

  • 100% (4,278)
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4 / 5 Share

April 26, 2019

Just started and seems a good free option so far. Looking forward to getting stuck into it a bit more and working with Klaviyo as the ESP

Store

snoozel

Using app

About 1 hour

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

4 / 5 Share

April 24, 2019

Just started using the app and seems easy enough. Support is a little slow getting back to you with help though

Using app

4 days

Total reviews

19

Average rating

4.9

Developer Reply

Totally understand if it’s too early to give an accurate review. Have sent your store directly to support to ensure they are notified you are looking for help. As you continue to get started, please feel free also check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training.

4 / 5 Share

April 24, 2019

too expensive an dkjakjfkdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the feedback. Let us know if we can be of any help at [email protected].

4 / 5 Share

April 22, 2019

Downloaded this app with hopes it will take over my email marketing needs seeing mailchimp will no longer be working with shopify. Will update my review once I see how it goes. Fingers crossed!

Using app

6 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the review! Let us know if we can be of any help at [email protected].

4 / 5 Share

April 22, 2019

Live chat service is awesome, it's very helpful as this is my first time using privy. I haven't explored much their features, but knowing they provide live chat service is relieving. Thanks Andy! Cons : I was confused earlier, i didn't notice that they have 2 different plans at same price at $24, so i subscribed the wrong plan. I thought that newsletter feautere was already included in plus plan, but it's in automate plan instead. I just changed my subscription, i hope shopify will adjust the balance in the next billing. I suggest that privy should make it more clear about automate plan, cos it doesn't show up on the pricing table.

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for your review and glad Andy could help you out! We're looking into ways to be clearer with our pricing so this doesnt happen again.

4 / 5 Share

April 18, 2019

This app is a little difficult to navigate. I would like to go through a tutorial and learn more.

Using app

14 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

4 / 5 Share

April 18, 2019

It’s good. mobile interface needs improvement. Why is there minimum 100 character limit? .............

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review! We definitely recommend using Privy from a desktop or tablet. The creation experience is not built for mobile. If you need any additional help, feel free to reach out to us at [email protected]

4 / 5 Share

April 17, 2019

just starting to use. I will provide more infomration once I get more familiar with the platform and how it works with Shopify.

Store

FUTLOV

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

4 / 5 Share

April 17, 2019

Great app! As long as you understand what will work well for your store there is a lot of functionality! Even with free.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

4 / 5 Share

April 15, 2019

Just starting out. So far it looks good, we'll see how it pans out. I'm feeling optimistic with this app, though! Hopefully it will meet all of my needs. Will update once I start using it more.

Using app

12 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

4 / 5 Share

April 10, 2019

Its ok.. thre are a loto of features top top top top top top top top top top top top top top v top top kkkooo

Using app

5 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review! Let us know if we can be of any help at [email protected].

4 / 5 Share

April 8, 2019

It’s a good replacement for mailchimp and improves on mailchimps exit intent tool but it does lose 1 star as the abandon cart emails need to have direct integration with the abandoned cart shopify links. They don’t show products in the email or generate a ‘here’s your cart’ button that goes to the cart. It will probably mean a little less conversion than we were getting through mailchimps integration. Other than that, it does what it needs to do, with some great sign up forms and design tools, but slight room for improvements on ‘product integration’ and ‘cart integration’ into the emails.

Using app

11 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review! We're currently working on the cart contents integration, so stay tuned!

4 / 5 Share

April 6, 2019

I'm sure once I start getting to know your app it will be really useful, but the pop up you posted to ask for feedback is a bit spammy, and here's why. 1) I haven't even gotten the chance to really use or get used to your app. So how would any feedback I proved be helpful or useful? 2) I need time to get ready and get used to it, so the pop up is not helping me to do that. 3) Set examples for how your users should be using your pop up. At the appropriate time. Natalie

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Totally understand if it’s too early to give an accurate review - we're reviewing how we use that pop up as well. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

4 / 5 Share

April 6, 2019

Really good app for generating signups, although big jump from free pricing to monthly. Something in between would be good.

Store

CritKit

Using app

21 days

Total reviews

1

Average rating

4.0

Developer Reply

Great to hear, thanks! We're actually rolling out some new pricing that may work better for you. If you're interested shoot us an email at [email protected]

4 / 5 Share

April 5, 2019

This app is very helpful, thank you. I like the tracking. The review tab gets stuck open on the mobile able and becomes difficult to access via web app.

Store

ZIZIA

Using app

10 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the review! The logged in experience is definitely not optimized for mobile. I'll oass on the feedback to our product team.

4 / 5 Share

May 20, 2019

The app is a little different than what I used prior so still adjusting. Also, I cannot figure out why Privy can't verify my DNS, so emails come from Privy to my subscribers which I don't really like. Overall, I think it will be fine once I get the hang of it.

Using app

About 2 months

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

4 / 5 Share

March 31, 2019

Yeah yeah yeah, For pop up in your webisite is really usefull. If you want to use it for mailing you have to pay. But for popup is ok. For offers, disccounts and all you imagine.

Using app

About 4 hours

Total reviews

6

Average rating

4.8

Developer Reply

Thanks for the review! Let us know if we can be of any help at [email protected].

4 / 5 Share

March 30, 2019

Very user friendly and easy to customize for someone who does not know anything about programming. Recommend.

Using app

About 3 hours

Total reviews

2

Average rating

4.5

Developer Reply

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

4 / 5 Share

March 29, 2019

So far so good, although i've only attempted one campaign. Easy to navigate! Emailed support and they replied in a timely matter.

Using app

About 12 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the review! You can reach support at [email protected] or via in-product chat when you are logged in between the hours of 9 and 5 ET

4 / 5 Share

March 26, 2019

So far, so good! I just got it, but I think that if it is as seamless as it appears, it will be useful. The only problem I had was in searching for what the actual pop up would look like. That is the initial one you created for me.

Using app

11 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for the feedback and glad you like it so far. The view in the designer should give you a sense for what it looks like and once it's live you can always click the preview button from within the designer (step 3 of the campaign creation process). If you need more help or have questions, give us a shout at [email protected]