Privy ‑ Email, SMS & Pop Ups
Grow your list and send Email & SMS messages to...
Rating
4.5
feedback
4,173
chart
#2,770
All reviews
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April 22, 2019
Live chat service is awesome, it's very helpful as this is my first time using privy. I haven't explored much their features, but knowing they provide live chat service is relieving. Thanks Andy! Cons : I was confused earlier, i didn't notice that they have 2 different plans at same price at $24, so i subscribed the wrong plan. I thought that newsletter feautere was already included in plus plan, but it's in automate plan instead. I just changed my subscription, i hope shopify will adjust the balance in the next billing. I suggest that privy should make it more clear about automate plan, cos it doesn't show up on the pricing table.
Thanks for your review and glad Andy could help you out! We're looking into ways to be clearer with our pricing so this doesnt happen again.
April 18, 2019
This app is a little difficult to navigate. I would like to go through a tutorial and learn more.
Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
April 18, 2019
It’s good. mobile interface needs improvement. Why is there minimum 100 character limit? .............
Thanks for the review! We definitely recommend using Privy from a desktop or tablet. The creation experience is not built for mobile. If you need any additional help, feel free to reach out to us at [email protected]
April 17, 2019
just starting to use. I will provide more infomration once I get more familiar with the platform and how it works with Shopify.
Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
April 17, 2019
Great app! As long as you understand what will work well for your store there is a lot of functionality! Even with free.
Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
April 15, 2019
Just starting out. So far it looks good, we'll see how it pans out. I'm feeling optimistic with this app, though! Hopefully it will meet all of my needs. Will update once I start using it more.
Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
April 10, 2019
Its ok.. thre are a loto of features top top top top top top top top top top top top top top v top top kkkooo
Thanks for the review! Let us know if we can be of any help at [email protected].
April 8, 2019
It’s a good replacement for mailchimp and improves on mailchimps exit intent tool but it does lose 1 star as the abandon cart emails need to have direct integration with the abandoned cart shopify links. They don’t show products in the email or generate a ‘here’s your cart’ button that goes to the cart. It will probably mean a little less conversion than we were getting through mailchimps integration. Other than that, it does what it needs to do, with some great sign up forms and design tools, but slight room for improvements on ‘product integration’ and ‘cart integration’ into the emails.
Thanks for your review! We're currently working on the cart contents integration, so stay tuned!
April 6, 2019
I'm sure once I start getting to know your app it will be really useful, but the pop up you posted to ask for feedback is a bit spammy, and here's why. 1) I haven't even gotten the chance to really use or get used to your app. So how would any feedback I proved be helpful or useful? 2) I need time to get ready and get used to it, so the pop up is not helping me to do that. 3) Set examples for how your users should be using your pop up. At the appropriate time. Natalie
Totally understand if it’s too early to give an accurate review - we're reviewing how we use that pop up as well. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
April 6, 2019
Really good app for generating signups, although big jump from free pricing to monthly. Something in between would be good.
Great to hear, thanks! We're actually rolling out some new pricing that may work better for you. If you're interested shoot us an email at [email protected]
April 5, 2019
This app is very helpful, thank you. I like the tracking. The review tab gets stuck open on the mobile able and becomes difficult to access via web app.
Thanks for the review! The logged in experience is definitely not optimized for mobile. I'll oass on the feedback to our product team.
May 20, 2019
The app is a little different than what I used prior so still adjusting. Also, I cannot figure out why Privy can't verify my DNS, so emails come from Privy to my subscribers which I don't really like. Overall, I think it will be fine once I get the hang of it.
Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
March 31, 2019
Yeah yeah yeah, For pop up in your webisite is really usefull. If you want to use it for mailing you have to pay. But for popup is ok. For offers, disccounts and all you imagine.
Thanks for the review! Let us know if we can be of any help at [email protected].
March 30, 2019
Very user friendly and easy to customize for someone who does not know anything about programming. Recommend.
Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
March 29, 2019
So far so good, although i've only attempted one campaign. Easy to navigate! Emailed support and they replied in a timely matter.
Thanks for the review! You can reach support at [email protected] or via in-product chat when you are logged in between the hours of 9 and 5 ET
March 26, 2019
So far, so good! I just got it, but I think that if it is as seamless as it appears, it will be useful. The only problem I had was in searching for what the actual pop up would look like. That is the initial one you created for me.
Thanks for the feedback and glad you like it so far. The view in the designer should give you a sense for what it looks like and once it's live you can always click the preview button from within the designer (step 3 of the campaign creation process). If you need more help or have questions, give us a shout at [email protected]
March 25, 2019
This app seems to do its job great. Easy to design pop-up. Emails them to confirm subscription! Abandoned cart emails are an added bonus too.
March 22, 2019
I used this app to help with newsletter sign ups, its working. Very easy to use and would recommend.
Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
March 22, 2019
It didn't Work. It said 404 Error :( Although It has easy templates and instructions, I tries saving it and couldn't
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.
March 22, 2019
I'm just starting to use this APP on my shop, it seems very complete with lots of features to apply and improve sales.
Thanks for the review! As you get started, feel free to reach out to us for help at [email protected] or check out our help docs at https://help.privy.com