All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
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5 / 5 Share

Dec. 21, 2021

Brilliant on boarding service and a great app! I would highly recommend this app for any small to medium size business. Thank you Jack

Store

Chatica

Using app

5 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 21, 2021

Best App ever. The way you are able to show your banner, pop ups etc. To different set of visitors is amazing. Thank you

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

The Privy Conversion Suite is outstanding, and their team of specialists were super helpful in getting us launched in no time. Thank you!

Using app

Almost 2 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 12, 2021

I really enjoy this app. It helps us create our reviews with ease. We get emails on new reviews and are placed on our website automatically.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2021

So far so good. My limited time with it has already saved an order so I am hoping it will prove more useful in the future.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2021

I have tried a few other email platforms and Privy by far is the best one that I have used. Love this app.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

Privy works great with my 3 Shopify stores. Very easy to use. I would highly recommend this app to anyone opening a new Shopify site.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2021

I'm generally happy with the UI and how simple and understandable the app is to use and start building and converting in minutes. All the templates are literally made for you. But, I'm leaving this review because I am honestly SUPER impressed with the onboarding team, and specifically Jen- I was invited into a call to learn more and during the call, I was notified that some subscriptions are eligible for 1 on 1 onboarding (detailed help setting up my environment) - Jen helped me get most everything in place and some points which we didn't have time to cover during the call - on her own accord she finished up and sent me an email "hey, I finished out your welcome series..." and that easily earns 5stars in my book! Thank you, Jen, and the entire team at Privy

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

This app is fantastic and has already paid for itself a hundred times over. A key component for any eCommerce Business Owner looking to automate everything from newsletters and email marketing, to offering discounts, to saving abandoned carts, etc. 5 stars

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2021

Mel was very informative in explaining how to navigate the app. Great customer service all around A++++++++

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

I love this app and all of your extremely helpful videos on YouTube. The masterclass series has been incredible! Thanks for helping this small business get ready for the busy holiday season.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

We Love Privy. We're long time customers. Total game changer for us! Helped grow our business and continues to do so. The staff is so knowledgeable and helpful.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2021

The app is very easy to use and offers a good variety of examples that you can use for yourself. When i subscribed i got an 1 hour onboarding call which was a very pleasant surprise. the people of privy are super friendly and they had a lot of good ideas for our email campaigns. Would definitely recommend!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

So far it's been good! I used this app to get more people on my mailing list and it was really useful. Jenny really helped us set up for BFCM, she set up a few calls to help with all of our email marketing and made sure our pop ups were in place and ready for the big 4 days where we have the biggest discounts. I really appreciated her help and also being on hand whenever I need to ask a question or help with setting anything up. Jenny really knows her stuff when it comes to making scheduled marketing seamless. I hope to work with her more in 2023.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

SHES A 5 STAR BABY! Easy use help along the way! GRAB IT! I love the cool custom emails for joins and updates! Eddie

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Man, this thing really has it all. Absolutely necessary for any store that wants do do a simple setup.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

I love this app! I find it way easier to use than any other email marketing platform. Once I get more subscribers I have no problem paying for the growth plan. Looking forward to the texts I can send.

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 11, 2021

Best app ever to do your pop ups, welcome page, etc… i paid only 15/montly and got all i wanted, thank u guys

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

I used this app. for my new store. I used the pop-up to collect emails for new customers it was an easy setup. After the trial I immediately got a contact from Melanie to chat, which has never happened before we will be chatting tomorrow about the needs of my store and Privy's services. Thanks, Privy.

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

So I did a one on one with a Privy expert named Andrew.. AMAZING!!!! I learned so much in our time frame. I truly love Privy with fast response to every question I've ever asked

Using app

11 months

Total reviews

2

Average rating

5.0