All reviews

Rating Breakdown

  • 5
    76% (18,845 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (472 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

July 19, 2019

I use this app for newsletters, automated emails, and subscriptions. I like the subscription pop up o. The website but the newsletter feature needs work. I wish it was more like Mailchimp.

Using app

Almost 3 years

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for the feedback! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

3 / 5 Share

July 15, 2019

Forced us to leave a review before it taught us how to use the app. You should definitely let people try the app first and learn how to use it before requesting a review.

Using app

3 minutes

Total reviews

2

Average rating

2.0

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

3 / 5 Share

July 13, 2019

JUST INSTALLED, TESTING OUT. One of the setup items is to come here and leave a review... So I am leaving a review. Probably would have rated it higher if the review wasn't part of the setup tasks.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

3 / 5 Share

July 12, 2019

Im still learning about the app. i wish more features was free to try out before the trial period is up.

Using app

9 days

Total reviews

1

Average rating

3.0

Developer Reply

Great to hear, thanks! If you want to get a demo of the paid features, you can give us a shout at [email protected] and one of our reps will be happy to show you what we can do.

3 / 5 Share

July 11, 2019

Não usei ainda devidamente!! Ainda não li tudo. Estou ainda em fase de pesquisa. Dei três estrelas pela ideia.

Using app

About 2 months

Total reviews

3

Average rating

3.7

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

3 / 5 Share

July 7, 2019

seems good but i'm having trouble navigating my way around. I have started a few campaigns but can't find where they are saved to. I'm sure I'll figure it out but it's taking longer than I would have hoped.

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 6, 2019

the fact that they ask for a review before you even have had a chance to use the product is unacceptable to me.

Using app

10 months

Total reviews

5

Average rating

3.4

3 / 5 Share

July 5, 2019

I just downloaded it. Not much to say as of yet. Seems like a decent enough app so far. Do not like giving reviews this early

Using app

15 days

Total reviews

6

Average rating

4.7

3 / 5 Share

July 3, 2019

Kind of hard to navigate and understand. May be better once I figure out how to work it. Have been using it for awhile and never sent an email.

Using app

9 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the review and the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

3 / 5 Share

July 3, 2019

I'm finding this app challenging to use and navigate, I am frustrated shopify and mailchimp aren't integrated anymore. Hopefully the learning curve drops soon and I can get back to regularly scheduled emailing!

Using app

Almost 4 years

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the review and the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training - hope we can get you back to regularly scheduled emails quick!

3 / 5 Share

July 2, 2019

works great but could use major design overhaul. I have to use 100 characters so... check out my store! Shopshades (;

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the review and feedback. Let us know if we can be of any help at [email protected].

3 / 5 Share

July 1, 2019

I haven't spent much time looking into it but hope to in the near future. I would like more input on how to best use it.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the review! I highly recommend signing up for a live training at privy.com/training. We'll walk through how to best use Privy, and answer questions you have in real-time. We also have lots of tutorials at privy.com/tutorials, and of course, feel free to reach out to us for help at [email protected] any time!

3 / 5 Share

July 1, 2019

Just downloaded. Has been great so far! Will update soon! It has been very easy to set up thus far.

Store

Uvea

Using app

8 months

Total reviews

1

Average rating

3.0

Developer Reply

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

3 / 5 Share

July 1, 2019

It works for doing things like pop ups and abandoned cart email, but it's not quite simple to configure a good abandoned cart email, you can't add the forgoten products to the email and that would be great. Also the linking with the domaing is very frustrating; we did the DNS changes but they must be there permanently, instead of just a one time validation...

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team would be happy to give you a hand.

3 / 5 Share

July 1, 2019

A lot of technical problems (form that don't display, slow javascript ...) no documentation on how to install it asynchronously. The interface is good and intuitive thouh

Store

MiniJap

Using app

5 months

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for the review and sorry about the issues you're experiencing. This doc should help you out with installing Privy: https://help.privy.com/hc/en-us/articles/360008055393-Installing-Privy-On-your-Site. If you have any questions or would like help with some of the other issues you mentioned, please hit us up at [email protected]! We'd love to help you out.

3 / 5 Share

June 30, 2019

Seems to work well so far, just started using the app today. The interface seems pretty intuitive to this point.

Using app

37 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

3 / 5 Share

June 28, 2019

Not sure yet. I'll add more once I work through the features. So far I'm not really liking what I see.

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at [email protected]

3 / 5 Share

June 27, 2019

I used this app for email signup. It can be better if there were more choices, designs, colors & smaller pop ups.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the feedback! I think we can help you achieve what you're looking to do. We have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training If those don't help, feel free to reach out to our support team at [email protected]

3 / 5 Share

June 27, 2019

I think you should wait until a little while to ask for a review because I'm still trying to figure the site out. I just added the app to my site and then 45 seconds later it's asking me for a review. I don't think I can get a good review until I have at least worked with the app for a couple of days. I am trying to enjoy it. Still trying to learn the app and how everything flows.

Using app

3 months

Total reviews

1

Average rating

3.0

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

3 / 5 Share

June 26, 2019

confusing but helpful

Using app

28 days

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training