Privy ‑ Pop Ups, Email, & SMS

Jan. 15, 2019

lol asked me to review before i even tried it out. so just writing the review now so i can try it out.

Jan. 12, 2019

Doesn't work. The features they make you pay for are buggy and work unreliably. The free version ropes you in, and then the actual useful features you have to pay for and then when you do they don't work. We tested it and tried it every different way we could think of, their support was useless and unhelpful and they still continue to refund us for this faulty purchase.

Jan. 12, 2019

this plugin is very good plugin. popup functionality is very good and design is excellent. I recommend this shopify plugin and this is free plugin.

Jan. 2, 2019

I wish there were more free functions. very hard to do anything .might uninstall it soon as nothing much happens

Jan. 1, 2019

I used attempted to use this app but after setting it up completely (3 times!) i get an error message and have to start all over. This is frustrating.

Dec. 27, 2018

Not satisfied with the service and customer support. Lack of customer centricity and awareness that they are here to help us, not vice versa.

Jan. 23, 2019

Je n'ai que des crash lors des modifications que je veux apporter à mes campagnes ... Cela dure depuis 3 semaines !

Dec. 22, 2018

Not user-friendly at all. The UI is not clear, nor are the options given. Examples whilst creating would be helpful.

Dec. 14, 2018

I've only just installed it and haven't even had chance to evaluate it and I'm being hounded and absolutely pulverised with requests to leave a review - well HERE IT IS! Maybe if you'd given me time before harassing me, it could have been much better. We'll see as I'm now gonna take a look but this review is for my experience thus far without actually having tried the damn thing - give your CS team a pat on the back

Dec. 12, 2018

haven't even started yet! Would probably be more useful feedback if you waited until it's all set up before asking us to review it ;)

Dec. 12, 2018

It is not user-friendly. I have no idea how to use it and the help options just make it more frustrating. I have no idea if it is worth it because I have no idea how it works and there are no tutorials in sight

Dec. 8, 2018

i couldnt change the color wasnt easy to manage Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Dec. 6, 2018

Ridiculous to have to provide a review to even start using the app. So, you get one star. And another line to reach the 100 character minimum.

Nov. 30, 2018

I am attempting to use this app to. Uild my email list. I have not had chance to put it to oractice

Nov. 29, 2018

I made a mistake and bought a feature that I couldn't use and then uninstalled the app right away because it doesn't suit our company's needs. I asked for a refund since I literally did not use the app and they won't give it to me. Not recommended.

Nov. 27, 2018

I've been using Privy over a year and until recently had no complaints. I was using a pop up campaign for my Black Friday/Cyber sales, and encountered a MASSIVE internal issue with privy. Basically, I tried to integrate my Black friday discount code into the pop up, however Privy recreated the discount over again which caused my discount code on shopify to become invalid. This resulted in nearly 2 hours where the Black friday discount code was completely UNUSABLE. This problem likely cost me thousands of dollars. I reached out to support and they game me generic replies to do things I already tried. Shopify support was able to solve the problem. I'll continue to use Privy, but honestly guys....you cost me a lot of money so this review was necessary.

Nov. 26, 2018

Lots of bugs, codes not being revealed, emails nit being sent, etc. very little explanation of how things work, freezes often. Continues to ask for review with annoying pop up, even though I have repeatedly submitted it. It’s even worse the next day still sending pop ups to review them. Nothing is working. Customers are not getting codes

May 30, 2019

Just started using it> will let you know how it works later. For some reason they are asking for a review

Nov. 19, 2018

Doesn't seem to work on my site, I have tried several times but for some reason my campaign doesn't show up which is very disappointing.

Nov. 19, 2018

Really difficult to figure out and use. Not user friendly in the slightest. The support is tiresome. the chats are not accessible as you go through the steps. Very frustrating experience