All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
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5 / 5 Share

June 15, 2021

Great customer support! Being new to online retail, the team at Privy were supportive and informative to help me get started on the right foot!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2021

Such an amazing app. Easy and fun to use. Helps grow our email list, convert, and cart recovery. A must-have for ecommerce.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2021

We've been using Privy for a couple of months, and we love it because it has already paid for itself through increased conversions. It's a very polished platform, that is feature rich and user-friendly, with lots of useful integrations, excellent support and fair pricing, what else can you ask for.

Store

baiiad

Using app

6 months

Total reviews

10

Average rating

4.6

5 / 5 Share

June 12, 2021

Great app - awesome team - shout out to Jenna and Daniel for being kind and attentive to a new customer. Looking forward to seeing how both privy and our new store continue to grow. Courtney Indie Dream Boutique shopindiedream.com

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2021

Excellent app that has increased our revenue. The customer support is fantastic - fast response from real people who will happily speak with you to help you refine your campaigns. Only criticism is it would be better if the Free Shipping Bar was editable for multiple countries. Thanks Privy!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 9, 2021

I've used this app to successfully set up several pop ups. It was super easy to use and their support was excellent.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

I feel excited whenever I get an email from privy showing my email sign-ups! It's easy to use with lots of helpful options and features.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2021

A more than wonderful application and good capabilities to reach customers.. and the support team is excellent and nice

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2021

An excellent App. I've used it now for about a year. The pop ups have generated more email sign ups than ever before. The abandon cart emails have saved many sales and its great to see the conversion stats. I recently started using the cross sell and upsell and it's so easy to setup. The free shipping bar had a few issues for my theme, but the team was quick to respond and incredibly helpful. Love the app. Highly recommend

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2021

I used this appt to help send out emails, to use for purchase this product and then we recommend this product. Easy to use!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2021

Love Privy! Very intuitive, and allowed me to build relationships with my customers and let them know about new products we're introducing. Highly recommend

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2021

So far, so good! Customer service is phenomenal. I spent over 30 mins. on online chat with an awesome representative who worked with me to fix my account. She truly went above & beyond for me! But she's not the only one - everyone at Privy is amazing! They work really hard to bring you a great product and help you succeed. I'd highly recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2021

Happy with this app. The support is second to none. Plenty of features and tons of customisation. Highly recommended.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2021

I'm in the process of switching to Privy from another email server....so far so good! I have used their Welcome Pop Up for quite some time and find that helpful, along with the email I receive notifying me that someone has signed up for my emails.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 25, 2021

Very helpful team and very useful app if you make the most of it. Still learning, but already it's contributing.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 23, 2021

i used this app to help grow the membership size and it works perfectly. good data and reporting. love it

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2021

Privy is great, I have been searching for the perfect platform to use for my email marketing and privy is just that. The templates are amazing and the fact that it is linked with my Shopify makes it even better!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2021

Privy has made a HUGE difference in my sales from my shop! Without Privy, I consistently had sales every single day, but with Privy I was able to grow my mailing list from around 300 to almost 2000 in a few months time, I recovered or gained quite a bit in sales from a combination of a discount code for signing up for the mailing list, the popup notification when someone was preparing to close my website with items in their cart, abandoned cart emails, and by sending out a newsletter no more than once a month! I know there is a lot more I could be doing with Privy, but this is a great start!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2021

We are taking our first steps in the world of e-commerce and Privy apps are helping us to create marketing tools and levers with great simplicity. We had no major problems integrating Privy on our E-Shop and in any case their technical assistance was available, helping us in the first steps of the setup.

Store

ASSJAJO

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2021

We only just got started using Privy, but I am already impressed. While other apps gather emails in similar ways and with similar functionality, what sets Privy apart in my opinion is the fact that their sales and support team is so solid. They reached out, and "upsold" us a $30 service for three months, which gave us access to one of their techs for an hour and 30 days of email support with this person. Having now "met" him in an hour-long meeting, their is a personal report that helps both parties feel vested in success. And the prep work he had done for us was great. Well worth $90! Thanks

Using app

11 months

Total reviews

1

Average rating

5.0