Privy ‑ Email, SMS & Pop Ups

The Contacts feature is not easy to use or navigate. Wish we can manually add contacts in the Send area for the newsletter

Just need to get rid of the pop up so I can get to settings . It wouldn’t let me click on anything else

I just wanted a simple app to have a welcome email giving a discount code when costumers give their email address. I'm a small shop and I don't have a lot of online sales yet. I wanted a free app but of course, they're blocking my campaign so I upgrade. I'm not impressed.

Cant preview doesn't seem to work properly...………………………………………………………………………………………………………..……………………………………….

Difficult to use. Contacts not syncing and help desk was not useful. After several attempts my contacts are still not loading correctly and when I attempt to add one it says error.

So far, not going great. I have no preview of anything I'm creating so I have to keep guessing what everything looks like before making it live...making a great deal of extra work. No sure why this is happening but it's frustrating.

Need a bit more time using the product before I can write a review. Still eight days left in free trial. Today is the 1st day I did the integration and noticed I missed out on getting many emails because I had not completed the integration!! But so far - the customer service call was nice.

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It's quite difficult to understand. There are nothing to help you understand what each item is and how to use it (hover overs or links to explanations). My intent is to offer a download to a client when they sign up for an email, nothing to help me understand how to actually accomplish that. I will be uninstalling and continuing to look for a solution.

Just installed, testing out. Looks like it requires you to review with a certain amount of words and starts before completing setup. Trying to figure out how to change the send from email. It's not finding my DNS records right away. Reading their help files. Hopefully I will figure this out soon.

Pricing is better than a lot of other competitors but rightfully so...just not a good user experience and the aesthetic + default templates are very unappealing. I will be looking into alternatives soon.

keeps asking for review. pop up and email are billed separately. first 10 test emails went to google spam while mailchimp didn't trigger that

Haven't used it yet and forced me to make a review. So not sure what it wants me to say. Maybe give me some time first.

Only sent 1 email to my entire contact list for some reason, will re-review when that gets sorted. Creating emails, pop-ups, etc. is nice though.

Haven;t been able to use it enough to know what to rate it. maybe don;'t ask for reviews straight away

It used to be very affordable. They recently increased their prices and it's almost $600 month! WAY too expensive and now I'm looking elsewhere to replace this app. Just wanted to give others the heads up.

You know, I'm new to the app, and for the few days we've used it, it's done its job. The one thing I'm not crazy about it being prompted to review it immediately when downloaded and again every time I open the app. It would make more sense to wait a week, to allow people time to leave a real review of how the app works or has helped them.

I am undecided about it right now because I have not had enough time to use the app thoroughly. I do know that it tells me to do this every time I go in and that is rather annoying so I am hoping if I leave a review it will stop doing that. I also get less than 1500 visits to my site but the app is telling me I will have to get off of the free plan but my google analytics shows 1.2k visits last month. I will leave the review at 2 until I have more time and they are able to help me understand the "free" option. I only plan to use the free option until I learn the program and have more traffic.

While the design interface is great, Privy will not sync my existing Shopify contacts into the dashboard contacts list. This has to be done manually via a CSV file. So if you are gathering contacts without a Privy approved app directly into your Shopify Customer list, even though they "accept email marketing," then you will have to do constant manual updates to keep the lists synced. For example, if you are using an email signup form that is already integrated into your Shopify theme, Privy will not recognize these contacts and force you to do a manual import. So if you are happy using only what Privy gives you, then you are fine. If you want to use what is already integrated into your theme, then be aware Privy will not accept these contacts.

I loved this app, until they started the most ridiculous pricing system. Somehow pricing has gone from $24/month to $70/pm. I will be uninstalling it now. Not so great if you're a small business hoping to grow