Privy ‑ Email, SMS & Pop Ups
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.5
feedback
4,279
chart
#2,609
All reviews
Review RSS Feed
April 22, 2020
Het zou leuk zijn als het beter werkt, probeer in tekstvak iets te veranderen en krijg altijd een foutmelding
April 10, 2020
From the day I signed up for this, I was inundated with sales calls and emails. Sure, it made a nice looking form, but it was not worth the hassle - especially when it's going to charge 20 a month and I got one signup in that time.
April 2, 2020
This is certainly not easier than Mailchimp-which is free. I want to try Privy for a bit but I doubt I'll stick with it.
March 30, 2020
i used this app to set up sign up a pop up discount banner, but its not showing up now. so now unsure what to do.
March 2, 2020
The Contacts feature is not easy to use or navigate. Wish we can manually add contacts in the Send area for the newsletter
March 1, 2020
Just need to get rid of the pop up so I can get to settings . It wouldn’t let me click on anything else
Feb. 22, 2020
I just wanted a simple app to have a welcome email giving a discount code when costumers give their email address. I'm a small shop and I don't have a lot of online sales yet. I wanted a free app but of course, they're blocking my campaign so I upgrade. I'm not impressed.
Feb. 18, 2020
Cant preview doesn't seem to work properly...………………………………………………………………………………………………………..……………………………………….
Jan. 31, 2020
Difficult to use. Contacts not syncing and help desk was not useful. After several attempts my contacts are still not loading correctly and when I attempt to add one it says error.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.
Jan. 25, 2020
So far, not going great. I have no preview of anything I'm creating so I have to keep guessing what everything looks like before making it live...making a great deal of extra work. No sure why this is happening but it's frustrating.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.
Jan. 6, 2020
Need a bit more time using the product before I can write a review. Still eight days left in free trial. Today is the 1st day I did the integration and noticed I missed out on getting many emails because I had not completed the integration!! But so far - the customer service call was nice.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Dec. 13, 2019
some things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoying
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Dec. 9, 2019
It's quite difficult to understand. There are nothing to help you understand what each item is and how to use it (hover overs or links to explanations). My intent is to offer a download to a client when they sign up for an email, nothing to help me understand how to actually accomplish that. I will be uninstalling and continuing to look for a solution.
Thank you for the feedback. If you're still interested, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training to see what Privy can do for your business.
Dec. 4, 2019
Just installed, testing out. Looks like it requires you to review with a certain amount of words and starts before completing setup. Trying to figure out how to change the send from email. It's not finding my DNS records right away. Reading their help files. Hopefully I will figure this out soon.
Dec. 2, 2019
Pricing is better than a lot of other competitors but rightfully so...just not a good user experience and the aesthetic + default templates are very unappealing. I will be looking into alternatives soon.
Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at [email protected]
Nov. 26, 2019
keeps asking for review. pop up and email are billed separately. first 10 test emails went to google spam while mailchimp didn't trigger that
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will be happy to see if there's anything on our end we can do to assist with the spam filtering.
Nov. 26, 2019
Haven't used it yet and forced me to make a review. So not sure what it wants me to say. Maybe give me some time first.
Nov. 11, 2019
Only sent 1 email to my entire contact list for some reason, will re-review when that gets sorted. Creating emails, pop-ups, etc. is nice though.
Nov. 9, 2019
Haven;t been able to use it enough to know what to rate it. maybe don;'t ask for reviews straight away
Nov. 5, 2019
It used to be very affordable. They recently increased their prices and it's almost $600 month! WAY too expensive and now I'm looking elsewhere to replace this app. Just wanted to give others the heads up.
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at [email protected] and we'll put you in touch with the right people.