All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (473 ratings)
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5 / 5 Share

Aug. 15, 2024

I recently had an issue and the Privy support team, particularly Uri and David, were incredibly helpful. They provided clear guidance and ensured that my email campaigns were running smoothly again. I’m really impressed with the level of service and professionalism. Highly recommended! Thank you, Uri, David and the Privy team!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Easy to use, great support team. Karol C. from support answered all my questions quickly and concisely

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Jose helped me today! Great customer service! Professional, quick, and patient! Super helpful with what I was having trouble with :)!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Great customer service experience! Jose was fast at resolving my issue. Privy is an easy-to-use APP with good features and a simple interface. So far, we love working with it.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Jose and the privy support team have been very helpful! Quick replies to chat and email and actual support with videos when needed. Love this platform

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Karol helped me with my question in a very kind, fast and assertive way. Thank you very much!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

They are very helpful when you have questions!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2024

We needed support and were very kindly assisted by Jose. And the problem was quickly resolved. Great support.

Using app

Almost 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2024

Amazing app, has been a huge factor in our success as a small (not so small anymore haha) business. Henry is so helpful, knowledgeable and genuinely cares. Thank you so much!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 12, 2024

Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!

Using app

About 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 12, 2024

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2024

Jose is so quick and connected the technical team to find a fix. Bravo for how fast your support staff and technical teams fix issues :)

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

July 9, 2024

Jose was kind and ran all the test we could to resolve an emailing issue but it seems to be on my clients end so after discovering this the issue will be resolved later but he was kind and helpful anyway.. thank you

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2024

Great customers service, fast, communication is great! App is also very good!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2024

Great service! Karol helped me work through my needs to obtain what was required to offer sign-up discounts for my customers and set me on the path to setting up DNS settings. Vey patient when I am easily confused.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2024

The Privy customer support is outstanding. My first time experience using Privy Live Chat was handled in a professional, easy, clear and quick response manner. I highly recommend Privy.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2024

Hey there! I really love how strict Privy is with their email policies, ensuring that the recipients are genuine and engaged. The customer support is also outstanding—special thanks to Uri from the team for his swift and helpful responses.

Store

QelviQ

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2024

Loved using Privy to create pop ups for our businesses website. Easy to use with great customer service if you need additional assistance.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2024

I recommend this app in all areas. It has helped me a lot. If there is ever an issue, it’s a breeze to fix. I love it here! Thank you to my last rep Karol C that helped me so much! The best!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2024

So far it's been a great experience. The app delivers on its promises!

Using app

7 months

Total reviews

4

Average rating

5.0