All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 1, 2021

I just started using it today and I am pleased so far. Easy to navigate and I am happy that help/support is just a phone and or click away.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 27, 2021

After launching my Shopify store last year, I started using Privy's free plan and have successfully run campaigns (pop-ups and landing pages). If I didn't understand the tutorial, any questions I've had were quickly answered by their support team. I recently added the Email service for $13, which I believe is reasonable for my needs. I've created a winback, an abandoned cart, and a post-purchase email. Automation alone is a time-saver. I look forward to using Privy to create newsletters going forward too.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

Hands down Privy is one of the best apps that I've worked with. I've successfully been able to streamline my marketing to my customers by using this app. Plus, my sales have grown so much more since using it. The pricing is reasonable especially for a small business. I highly recommend.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Great app to help any business get more sales online through their shopify store in any niche. Recommend

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

Lots of possibilities in terms of templates and promotions - pretty easy to customize and can be done by novice users. I did research quite a bit before settling on a promotion/exit-intent app - and chose Privy because was the best price for so many promotion options. The only noteworthy issue I've faced so far is when making too many customized changes, the editor can freeze or take long to load. To get around this, I just simply save and exit the editor after making multiple changes to a template and then re-open the editor and continue making any additional changes.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

Great for popups so far with the exit-intent pop up. Great customer service. Have enjoyed this so far!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

I have been buying software for companies I run for 20+ years, this was by far the best on-boarding experience I have had. Thank you Jen! I'm really excited to see what next!

Store

MaxBP

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Great email capturing capabilities. We have been able to collect emails through their various popup designs.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 13, 2021

So far, so AMAZING! Privy is ridiculously easy to set up and use. Everything is completely customizable, and IT WORKS! I just launched my business less than a month ago, and I've gotten nearly a dozen sales just from Privy pop ups. Can't say enough how wonderful this app is. The cart saver and newsletter pop ups are extremely valuable, and I'm going to also use this to run my newsletters too. Without Privy, I highly doubt I would have the newsletter signups that I do. If you're on the fence, you shouldn't be. This app is the best one I've added to my store.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2024

Wow! Tech support has improved so much! I went from a two star (because it was not good before) to now 5 star plus! The chat with Jose M. was patient, instructive - and fixed everything. Privy is my favorite app now.

Using app

Almost 4 years

Total reviews

7

Average rating

3.6

5 / 5 Share

Feb. 11, 2021

This app is amazing! We've been using it for about a year and are really happy with the sign ups, email functionality and marketing tools. It has more than paid for itself with sales and new conversions. The support is terrific. Highly recommend!

Using app

Over 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 9, 2021

App surpassed my expectations! Ended up getting more new sign-ups than I ever imagined! Support has been great, including the coaching.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

I'm very excited to get started and looking forward to great success with Privy. Casey was great with our introduction call and helping me understand the App. Let's Get It!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2021

Good So Far, Easy to use and easy to navigate straight forward interface and love the amount of integration the app had to shopify

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Great App to increase Avg order value and cross sell. Have signed up for the paid version due to the conversions generated

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

You can convert new purchases immediately!! Great app and great support team!! They always answer my questions.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

I used this app to get sign ups for my new book. Easy and effective. Support was excellent as I asked a question and they answered back quickly.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Good features, flexible, lots of options, integrates well with Constant Contact. Good support, respond quickly.

Using app

3 months

Total reviews

10

Average rating

4.6

5 / 5 Share

Jan. 31, 2021

I've had this app since I've opened my store last Aug. Definitely a keeper. I love how easy it is to use. I really like this app.

Using app

12 months

Total reviews

5

Average rating

4.4

5 / 5 Share

Jan. 29, 2021

Big fan of this app. Pop ups are very customizable. Our email capture, cross sell and exit intent pop ups are all performing well and helping drive more sales.

Using app

5 months

Total reviews

5

Average rating

5.0