All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
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5 / 5 Share

Jan. 28, 2021

Great App, super easy to use... and a AWESOME support team. They do really help you all the way and go beyond your expectation. This App will provide great results to your store. SIMONE you are GREAT... thanks for all your advice

Store

XooKool

Using app

Over 4 years

Total reviews

25

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

I use privvy to send my email newsletters and have been very happy with how easy it is to use and the conversions of sales.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

We are so thankful that we found Privy! This is the only Shopify app that we could find that when someone responds to a pop up and adds their email that their email directly integrates with the Shopify database. That is a bid deal! We were so happy with the Privy pop ups that we explored their email marketing and found that their unlimited email blast package was a fraction of the price we were spending on MailChimp (note - we love MailChimp, but the savings in Privy were hard to turn down and the emails look stunning!). Privy has amazing tech support. We started on the free plan and still received free tech support to get us up and running. And tech support was LIVE thru Zoom! So cool. A big shout out to Casey who helped us with our tech needs.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

They are so helpful and worth the free 30 minute review of their features, in 30 minutes they have already made me $15 and three sign ups for my newsletter! Thank you so much! I can't wait to use email marketing and see where this goes in 30 days too!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2021

Probably my favourite app for my start-up. Efforts using Privy can be directly measured and have a notably positive impact on sales and the customer experience. We started using Privy and it TRIPLED our conversion rates. They make it easy to coordinate marketing with pop-ups and newsletters with great synergy. Customer service is responsive, fast and helpful. Easy to use templated formats. Clear metrics. Great.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2021

Good app. Not so easy to use at first, but very useful. Email addresses collected since I have this app have been increasing at a very fast pace. I recommended it already to my friends!

Using app

Over 1 year

Total reviews

22

Average rating

3.9

5 / 5 Share

Jan. 15, 2021

Very helpful customer service, I dealt with Sam Rotner and he did a phenomenal job explaining all the perks of the privy. He has helped us out so much! very excited to start using this program in more depth. Everything is so customizable.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

Seems good so far, relatively intuitive. Staff have been very helpful. I would suggest the developer give users a little more time before asking for a review, just so we have time to get familiar with everything Privy has to offer, and to start seeing results.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2021

I have found this app/automated marketing tools very helpful - and I'm still learning. I never imagined we could collect subscibers at the rate we are thanks to Privy. The YouTube training is extremely helpful too!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 29, 2020

I'm just getting started so still learning how to utilise its full capability. So far, I'm very happy with the early results. I done a lot of research before signing up, Privy appears to be the leader in this category. Its easy to use and has lots of helpful guidance, their articles are excellent for ecommerce entrepreneurs seeking edges on their competitors.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 29, 2020

Privy is a very intuitive app that caters to a wide range of users. You can use Privy to drive sales whether you have nominal experience with similar tools, or get as intricate as you like if you are advanced. The on-boarding portion allows time to ask questions to improve your performance and knowledge of the program. We are very happy with the increase in traffic by signing up for Privy and taking advantage of the many tools to reach old and new customers.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2020

I love this app, easy to use, amazing customer service. multiple options, everything is very clear and easy to handle. thank you!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

So far so good! The results in a short amount of time have been promising and the one-on-one calls with Jen have been great. I really appreciate how friendly/flexible she has been when I've rescheduled demos and also how prompt and helpful the calls have been. Looking forward to continuing to get to know the app better.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

really great app, would highly recommend! We use it for capturing leads and then privy helps to convert these into sales.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

This is how Shopify apps should be. Amazing technical support, excellent resources for learning, and products that works great. Privy has been, by far, our most important marketing tool for our shop https://newplumage.com . It paid for itself many times over right off the bat and does so consistently every month. Just the email signup popup with discount alone is worth the money (nearly all of our customers use it and our list is growing rapidly.) But we're now exploring all the other types of campaigns available and can't wait to learn more. The masterclasses have been really helpful for getting up and running quickly. Been using it for 5 months now and still haven't come up with any complaints. Thanks guys!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

I have had an excellent experience so far. Having the guides to help me through setting up my abandoned carts emails and newsletter campaign were easy and took only a few days to get used to + the support always gets back to me within 12 - 18 hours. Highly recommended!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

The app is great to use, easy to use, great for pop ups and to see how many people visit your site.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

Privy has been absolutely instrumental in our ability to grow our brand, and our online sales. We implemented last year and have captured over 12k emails - more than we had collected in 6 years of running the online + physical store combined, and increased sales substantially by marketing to our list regularly. Use the A/B test features, and find what people like, that's the quickest way to build your list. Also, huge shoutout to Liam who is our assigned Privy success rep and helped us grow as much as we did!

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

May 28, 2021

Updated 5-28-21 After having used Privy for a few months now and having started to take advantage of everything it has to offer, I've been amazed at the response and consistent increase in conversions. I wish we would have tried this app sooner. After all, it started with a free trial so what were we waiting for? After having a few questions along the way we also found out that their support is FANTASTIC. Shout out's to Uri, Marcel, Felix and Jose! (and anyone else I may have missed) Prompt, knowledgable and they don't talk 'down' to people just starting out. I see a long and profitable future using Privy! Just completed day '2' of Privy "Starter" program training with Dan. Another very informative, 'hands-on' presentation and it was free! This is the way all app companies should help get new clients 'onboard' and prove that their software actually works! (We made money the FIRST day) Day 1 with Connor - great, and now day 2 with Dan - great, can't wait for day 3!

Using app

Over 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 4, 2020

I am completely new to both ecommerce and Shopify, and I have found that this is a really easy app to use. It incorporates a lot of things that are important to ecommerce, like pop-ups, abandon cart emails and newsletters; and makes it so easy to set them all up, especially for someone like myself who has no idea when it comes to coding or marketing. There is a free plan you can use, which is affordable when you are starting out, and I think long term it will be very beneficial and helpful to my store. I would definitely recommend this app.

Using app

About 1 month

Total reviews

1

Average rating

5.0