All reviews

Rating Breakdown

  • 5
    75% (3,181 ratings)
  • 4
    14% (612 ratings)
  • 3
    5% (195 ratings)
  • 2
    2% (88 ratings)
  • 1
    4% (176 ratings)

Reviews with Text

  • 100% (4,248)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 7, 2016

I love the Privy integration! It's very easy to set up, you can customize it however you like, and it's given me over 200 new email leads in just under a week! This is a great way to do a free opt-in to get new subscribers. And their navigation is beautiful and easy to use - which is always a plus in my book.

Using app

6 days

Total reviews

2

Average rating

4.5

5 / 5 Share

June 4, 2016

This app has got to be the best popup app in all of shopify. Not only are all the features you could ever need for a small business on the free plan, but the customer service is amazing regardless of what plan you're on. That says a lot about this app- highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

May 31, 2016

So far it has been a great experience using Privy. StandingDeskConverter.com is getting more sign ups every week. I have to attribute this to Privy and it's features. Bravo!

Using app

21 days

Total reviews

1

Average rating

4.0

5 / 5 Share

May 30, 2016

I am using Privy to offer special discounts for people leaving my site without purchasing. My capture rate is great considering the amount of traffic I am getting in this early stage of development. I can definitely recommend the app to use on Shopify. Cheers, John

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2016

Quick to install and very ease to use.

Using app

7 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 24, 2016

I love how easy it is to install and customize to suit my style and store brand. It makes a very professional impression with little effort and continues to effectively grow my newsletter sign-ups!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2016

Love this app! Makes growing my email list a snap and it was super easy to customize.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2016

Great app, good for gathering costumers for repeat sales! Highly recommended.

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 13, 2017

The free option has customizable options. Great app.

Using app

11 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Sept. 16, 2025

We were long-time users of Privy, but our experience has been deeply disappointing and financially damaging. In 2019, Privy's own support team confirmed in writing that a duplicate account tied to our Shopify store had been identified and closed. We were assured that no further charges would be incurred. Despite this, Privy continued charging us for nearly six years on a second account that was inaccessible and had no associated email address. Unfortunately we only discovered this in 2025. After presenting full documentation, including screenshots of their original cancelled confirmation, Privy refunded just six months' worth of charges out of a total of 70+ months—refusing to refund the rest and claiming they could no longer locate the original correspondence due to “internal system changes.” This is unacceptable from a company that provides email and CRM services. Failing to honour a written cancellation, charging for a service that could not be accessed, and then denying responsibility years later reflects a troubling disregard for transparency, accountability, and customer trust. Merchants should be extremely cautious. If something goes wrong, you may find yourself with little recourse, even if you have clear evidence and written promises from their own team.

Using app

Over 9 years

Total reviews

5

Average rating

4.6

5 / 5 Share

May 16, 2016

So far so good! I've had a few people sign up for our news-letter (which is a big deal for us, just starting up) and it was really easy to set up! Thanks!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2016

So clean and well designed. Pleasure to use it and implement. Elegant flow and non intrusive feel. Keep it up guys!

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2016

We haven't been using Privy for too long, but WOW what an app. The support and the way it functions is just so brilliant. You can custom tailor your pop ups visually and practically. This small business truly appreciates the Privy app, thanks!

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 11, 2016

working great in my store!!! keep the good work, thanks

Store

Dwiss

Using app

About 21 hours

Total reviews

9

Average rating

4.6

4 / 5 Share

May 9, 2016

Awesome app. already got some subscriptions after 1 day

Using app

1 day

Total reviews

3

Average rating

4.0

3 / 5 Share

May 4, 2016

I think the app is great in terms of its design, but the pricing model is too high for $70 per month for the useful stuff is too high for our store. There are cheaper alternatives with similar functionality.

Using app

7 days

Total reviews

2

Average rating

3.5

5 / 5 Share

April 24, 2016

So far so good, we've seen an increase in email sign ups and I much prefer this to the previous app we were using as it automatically links to our Mailchimp account. Pretty straightforward to set up to with all the info you need in the docs. We love it so far :)

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2016

Very easy to set up, good integration with Mailchimp and a variety of options for campaigns. Would definitely recommend, collecting those emails is so important, and the exit intent pop up is great for a last ditch effort to save an otherwise certain bounce.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2016

Fantastic app that started to work the moment the campaign launched! It was very easy to set up and navigate not to mention the behind the scenes dashboard is very friendly as well. Highly recommend!

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 19, 2016

Very useful tool to grow your mailing list! I just started using it. Sign up was a bit slow at first, but it started picking up once I gave customers an incentive to sign up. Overall great tool & easy to use.

Using app

13 days

Total reviews

3

Average rating

5.0