Privy ‑ Email, SMS & Pop Ups
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.5
feedback
4,254
chart
#2,808
All reviews
June 7, 2016
I love the Privy integration! It's very easy to set up, you can customize it however you like, and it's given me over 200 new email leads in just under a week! This is a great way to do a free opt-in to get new subscribers. And their navigation is beautiful and easy to use - which is always a plus in my book.
June 4, 2016
This app has got to be the best popup app in all of shopify. Not only are all the features you could ever need for a small business on the free plan, but the customer service is amazing regardless of what plan you're on. That says a lot about this app- highly recommended!
May 31, 2016
So far it has been a great experience using Privy. StandingDeskConverter.com is getting more sign ups every week. I have to attribute this to Privy and it's features. Bravo!
May 30, 2016
I am using Privy to offer special discounts for people leaving my site without purchasing. My capture rate is great considering the amount of traffic I am getting in this early stage of development. I can definitely recommend the app to use on Shopify. Cheers, John
Sept. 24, 2016
I love how easy it is to install and customize to suit my style and store brand. It makes a very professional impression with little effort and continues to effectively grow my newsletter sign-ups!
May 24, 2016
Love this app! Makes growing my email list a snap and it was super easy to customize.
May 23, 2016
Great app, good for gathering costumers for repeat sales! Highly recommended.
Sept. 16, 2025
We were long-time users of Privy, but our experience has been deeply disappointing and financially damaging. In 2019, Privy's own support team confirmed in writing that a duplicate account tied to our Shopify store had been identified and closed. We were assured that no further charges would be incurred. Despite this, Privy continued charging us for nearly six years on a second account that was inaccessible and had no associated email address. Unfortunately we only discovered this in 2025. After presenting full documentation, including screenshots of their original cancelled confirmation, Privy refunded just six months' worth of charges out of a total of 70+ months—refusing to refund the rest and claiming they could no longer locate the original correspondence due to “internal system changes.” This is unacceptable from a company that provides email and CRM services. Failing to honour a written cancellation, charging for a service that could not be accessed, and then denying responsibility years later reflects a troubling disregard for transparency, accountability, and customer trust. Merchants should be extremely cautious. If something goes wrong, you may find yourself with little recourse, even if you have clear evidence and written promises from their own team.
May 16, 2016
So far so good! I've had a few people sign up for our news-letter (which is a big deal for us, just starting up) and it was really easy to set up! Thanks!
May 14, 2016
So clean and well designed. Pleasure to use it and implement. Elegant flow and non intrusive feel. Keep it up guys!
May 12, 2016
We haven't been using Privy for too long, but WOW what an app. The support and the way it functions is just so brilliant. You can custom tailor your pop ups visually and practically. This small business truly appreciates the Privy app, thanks!
May 4, 2016
I think the app is great in terms of its design, but the pricing model is too high for $70 per month for the useful stuff is too high for our store. There are cheaper alternatives with similar functionality.
April 24, 2016
So far so good, we've seen an increase in email sign ups and I much prefer this to the previous app we were using as it automatically links to our Mailchimp account. Pretty straightforward to set up to with all the info you need in the docs. We love it so far :)
April 23, 2016
Very easy to set up, good integration with Mailchimp and a variety of options for campaigns. Would definitely recommend, collecting those emails is so important, and the exit intent pop up is great for a last ditch effort to save an otherwise certain bounce.
April 19, 2016
Fantastic app that started to work the moment the campaign launched! It was very easy to set up and navigate not to mention the behind the scenes dashboard is very friendly as well. Highly recommend!
April 19, 2016
Very useful tool to grow your mailing list! I just started using it. Sign up was a bit slow at first, but it started picking up once I gave customers an incentive to sign up. Overall great tool & easy to use.