Privy ‑ Email, SMS & Pop Ups

Nov. 3, 2019

You know, I'm new to the app, and for the few days we've used it, it's done its job. The one thing I'm not crazy about it being prompted to review it immediately when downloaded and again every time I open the app. It would make more sense to wait a week, to allow people time to leave a real review of how the app works or has helped them.

Oct. 28, 2019

I am undecided about it right now because I have not had enough time to use the app thoroughly. I do know that it tells me to do this every time I go in and that is rather annoying so I am hoping if I leave a review it will stop doing that. I also get less than 1500 visits to my site but the app is telling me I will have to get off of the free plan but my google analytics shows 1.2k visits last month. I will leave the review at 2 until I have more time and they are able to help me understand the "free" option. I only plan to use the free option until I learn the program and have more traffic.

Oct. 14, 2019

While the design interface is great, Privy will not sync my existing Shopify contacts into the dashboard contacts list. This has to be done manually via a CSV file. So if you are gathering contacts without a Privy approved app directly into your Shopify Customer list, even though they "accept email marketing," then you will have to do constant manual updates to keep the lists synced. For example, if you are using an email signup form that is already integrated into your Shopify theme, Privy will not recognize these contacts and force you to do a manual import. So if you are happy using only what Privy gives you, then you are fine. If you want to use what is already integrated into your theme, then be aware Privy will not accept these contacts.

Oct. 2, 2019

I loved this app, until they started the most ridiculous pricing system. Somehow pricing has gone from $24/month to $70/pm. I will be uninstalling it now. Not so great if you're a small business hoping to grow

Sept. 24, 2019

Can't comment much about the app, but was getting a lot of emails suggesting I book a call so they could run me through the tool. Blocked off precious time in the calendar only to have no one call me, and no one respond to the emails I sent. Not impressed.

Aug. 29, 2019

I've set everything up, following the instructions. I don't see the pop-up coupon box on my website.

Aug. 24, 2019

The app just kicked me out and did not save me updates. I don't know what I did wrong, this was a waste of time if it did not connect to my store. The app kicked me out without saving my corrections to the pop ups.

Aug. 3, 2019

prompts me to leave a review too frequently. super annoying! Maybe just go slower with that request and let it happen organically!

July 22, 2019

I think it could be a lot more user friendly, the templates are not great, I would like them to look more professional

July 3, 2019

There is a problem. the customer is not getting the advertised discount of 15% . They get 5% instead

July 3, 2019

It’s really difficult to customize. I can’t put Japanese characters when I edit on pop up. I’ll come back after it developed.

May 23, 2019

This application has a powerful user interface and lots of interesting features. However, it is incompatible with Rejoiner , maliciously altering email addresses sent to our external list . Do not recommend

May 23, 2019

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May 19, 2019

top tôt et un pop-up apparait sur mon site alors que je n'ai rien validé. J'attends de voir mais pour l'instant je suis déçue.

May 9, 2019

Pestered me 4 times in 1 minute for a review after logging in for the first time. Nightmare already. What more do you need from me?

May 1, 2019

just installed and they are already asking for a review before even being able to use it. i will update the review once i have tried more. so far it's confusing

April 6, 2019

I battled to set it up. I contacted support a good few times. I persevered because maybe it was me being a dork...and I am now holding my breathe that I did it right.

April 5, 2019

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April 3, 2019

I really had high hopes for this app but after the 6th time of having to customise pop ups i give up! I saved it each time & the pop up's change back to how they was very frustrating i will now look else where.

March 28, 2019

The Automate plan is described as "Designed for SMBs investing in list growth, email marketing & reducing cart abandonment" and this is REALLY misleading as cart abandonment features are only available on the commerce plan.