Privy ‑ Pop Ups, Email, & SMS
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.6
feedback
24,904
chart
#73
All reviews
Rating Breakdown
April 10, 2020
not so easy to use, also inserting code manually to website is very difficult........................
April 10, 2020
From the day I signed up for this, I was inundated with sales calls and emails. Sure, it made a nice looking form, but it was not worth the hassle - especially when it's going to charge 20 a month and I got one signup in that time.
April 19, 2020
So the app promises 5000 free page views, that is not true. I ran one pop up campaign and got 382 views and was told I needed to upgrade for $70. I like the app, I do not like misleading business practices.
April 2, 2020
This is certainly not easier than Mailchimp-which is free. I want to try Privy for a bit but I doubt I'll stick with it.
March 30, 2020
i used this app to set up sign up a pop up discount banner, but its not showing up now. so now unsure what to do.
April 3, 2020
I'm very new to ecommerce. I found it really good to use & going to Try out a few other features ... OMG I am having so many issues... I just trialled an abandoned cart and Privvy sent me 2 emails - my 1st Abandoned Cart email (after 1 hr which is the time I set) and my 2nd Abandoned Cart email at the same time which should be sent after 24hrs. I tried both coupon codes as I have set them up ... only to be told at check-out that "That code is not valid with this order" ... even though I hadn't changed that order .... phtttt! Hate It! I wouldn't shop at my own shop!
March 22, 2020
Awesome setup have not seen results yet. Have been forced to wrtite a review which I dont appreciate so changing this would be awesome
March 10, 2020
Why is the app unavailable and crashes when translated into another language, which is often the case
March 3, 2020
First time using this app so far so good. However the downfall about privy is once you send out a newsletter there is no way you can delete! Which sucks if you only need to send a quick sales email to your customers for a short period of time. Oh! You can not add no more than 5 contacts on the free plan, you must upgrade.
March 2, 2020
The Contacts feature is not easy to use or navigate. Wish we can manually add contacts in the Send area for the newsletter
March 1, 2020
Just need to get rid of the pop up so I can get to settings . It wouldn’t let me click on anything else
Feb. 22, 2020
I just wanted a simple app to have a welcome email giving a discount code when costumers give their email address. I'm a small shop and I don't have a lot of online sales yet. I wanted a free app but of course, they're blocking my campaign so I upgrade. I'm not impressed.
Feb. 18, 2020
Cant preview doesn't seem to work properly...………………………………………………………………………………………………………..……………………………………….
Feb. 9, 2020
this is my first time using it and I haven't gone past to the publishing my campaign yet but ill review again once im done
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Feb. 6, 2020
I don't want the app to automatically send out an email with a coupon code and there are no clear instructions on how to stop it.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.
Jan. 31, 2020
Difficult to use. Contacts not syncing and help desk was not useful. After several attempts my contacts are still not loading correctly and when I attempt to add one it says error.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.
Jan. 28, 2020
Sto testando l'app, vediamo cosa si puo fare,.. cerco di inserire la traduzione in italiano, ma non mi sembra si possa fare, se potete fatemi sapere
Thanks for the review and feedback! We're still working on localizing our app to be available in Italian. Stay tuned! If you need any help in the meantime, don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com
Jan. 25, 2020
So far, not going great. I have no preview of anything I'm creating so I have to keep guessing what everything looks like before making it live...making a great deal of extra work. No sure why this is happening but it's frustrating.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.
Jan. 11, 2020
not intuitive to use. could have info or detail popups guiding user to perform tasks such as audience targeting, etc. Provide details or documentation in the form of popups or help center to guide the campaign design, automation, A/B testing, etc.
Thanks for the feedback. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training
Jan. 6, 2020
Need a bit more time using the product before I can write a review. Still eight days left in free trial. Today is the 1st day I did the integration and noticed I missed out on getting many emails because I had not completed the integration!! But so far - the customer service call was nice.
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training