Privy ‑ Email, SMS & Pop Ups

I would recommend the Privy. It is a great way to grow your contact list. It's a necessary app for new e-commerce sites.

Really great product! We have been consistently capturing 2-4% of our visitors email addresses and seen a slight bump in our conversion rate overall already. I expect both of those to increase with more usage as we get better at timing when the pop-up occurs and hone our message a little bit. The only slight ding for me stems from the control over the button placement. It might just be my theme but as we have a chat app as well, I would much prefer the button to be on the top but with my theme it either blocks the search bar on the left or the cart on the right. We're overhauling our website right now and if my designer tells me I have more control over that sort of thing on my end I will likely amend my review.

We have tested out several other similar apps and we chose to roll with Privy for the following reasons: 1) Privy works on mobile - Check 2) Privy looks great and easy to use - Check 3) Privy reporting metrics are easy to understand - Check 4) Privy sync’s with other mail app’s - Check 5) They have a very unique banner option that we really enjoyed testing out. A lot of other apps have similar feature sets, but we really fell in love with one of Privy’s banner sets. Yes, great design can tilt the pendulum. **Bonus**: Offer codes that can only be used once or for first-time purchases. If there was a single drawback ( and this is 100% manageable one if you have patience ) the backend isn’t the easiest to navigate. It looks very un-intimidating with the colors and fonts, but the UX/UI is slightly confusing with all of the tabs inside a campaign having their own set of options that open in different pages. You can sometimes forget where certain actions are to adjust or change. This is par for the course though, and any e-commerce owner should understand this more then the common person. The Privy team needs to see where the pain points are and I am sure they will adjust the app accordingly. For the robust feature sets provided by Privy, and the well designed easy to set up mobile compatible opt-in banners, I think it would be hard to find a better option out there that would suit our needs.