Privy ‑ Email, SMS & Pop Ups
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.5
feedback
4,277
chart
#2,609
All reviews
Review RSS Feed
Nov. 5, 2019
not sure what happened. timed out. so I don't know if it is good or not. I was trying to make a campaign tried to give one star but wouldn't let me
Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch. You can also reach out directly at [email protected] if it doesnt get resolved.
Dec. 22, 2018
I used this app because it was the highest rated. I really just wanted a simple email app. Not sure i want to torture my customer with pop ups. I guess being polite is old school....
Nov. 27, 2018
Privy does what it says it will do, but the customer service is weak. Not impressed with the support at all, have had a couple issues come up none of which have been resolved by the Privy team. They basically give me a common sense reply to do something I've already tried. Privy is essentially one of the best pop up options until something better comes along. Can't stand the fact that I can't integrate my own sending domain...feature doesn't work at all.
Nov. 12, 2018
LOOKING TO LEARN MORE AND THEN WILL WRITE A REVIEW AFTER USING THE SERVICE. AT THIS TIME DON'T HAVE MUCH TO SAY.
Oct. 19, 2018
I used this app to install privy. This pop up comes along too soon for me to really know what I am doing.
Oct. 16, 2018
I am not getting a chance to complete this. Your review pops up b4 I"m done. I am not getting a chance to complete this. Your review pops up b4 I"m done. I am not getting a chance to complete this. Your review pops up b4 I"m done.I am not getting a chance to complete this. Your review pops up b4 I"m done.I am not getting a chance to complete this. Your review pops up b4 I"m done.
Oct. 5, 2018
Ok functions and tools. Design? ...Offers the exciting appeal of a phone book. Banned Skate Shop, since 1993 Our experience. Hours to learn and navegante, to a superficial end result. Lacks ergonomics, not intuitive, difficult to navegante for a non-geek user.
May 10, 2018
What the? Why was I shot straight into the review? I'm just poking around the app to see if I want it.
May 10, 2018
Haven't even started using this yet, and you are already asking for feedback.
Aug. 24, 2019
customer service is by chat only which is very inconvenient and very time consuming. privy should offer at least an online screen sharing service such as join.me or the likes for troubleshooting technical issues. you don't even have the option to copy and paste a screenshot via the chat sessions- you have to download a screenshot you want to send them, then upload it as an attachment- what a waste of time!! it's very frustrating.
Nov. 25, 2017
I am still trying to install it so I don't have much to say other than I think it would make sense for me to try it out before I give a review. Thanks
Nov. 3, 2017
Another one of those SUPER slow "live help" features, where it seems like they are helping five other people at the same time. But is IS there, and you can often fix your problem on your own while waiting (my case), and it is free....
Sept. 11, 2017
its a little hard to type in the sections and a few things I have saved, aren't saved on the actual site its something totally different.
July 5, 2017
They want me to leave a review and I haven't even finished setting up the account. That should say enough about how they have so many reviews.
April 25, 2017
Easy to set up, but it's not working properly! I make changes and it's not updating on the website... Very annoying and disappointing. I hope I can figure out wth is going on!
Nov. 3, 2019
You cannot review an app if you just downloaded it. Be realistic and allow customers a 7 day to 30 day ability to review. Why lie and give any starts especially 5 star review just for downloading. Shopify needs to reign in these app developers. Everyone is hungry to make money and a sale. We will all get there, in the meanwhile slow the "f" down seriously. So far seems easy to download and setup. No idea how it will work at this moment. Whether good or bad, I'll update my review.
March 12, 2017
The idea of the email popups is great but it is hard to figure out how to set the campaigns up.