Privy ‑ Pop Ups, Email, & SMS
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.6
feedback
24,904
chart
#73
All reviews
Rating Breakdown
Review RSS Feed
Dec. 18, 2019
Am so confuse with this app. ...........................................................................
Thanks for the feedback! As you get started, feel free to reach out to us for help at [email protected], we also have lots of tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training
Dec. 15, 2019
I like how things look when I build them. There is quite a bit I can do with this. But I worry about the fact, then when my pop-up form comes up and my visitor clicks in the 'your email' (like one does by habit), they can no longer type into that field. I learned that hitting the Tab button brings the cursor back but how many of my visitors will know this? No matter how good things look and how easy it was to learn, if a visitor can't enter their info in the fields then all is void. Never seen a disabled cursor when I clicked in a field??? Le sigh.
Thank you for the feedback! We're sorry about the issues you are experiencing, this is not how Privy should be behaving. Please send us an email at [email protected] and the team will give you a hand when they are back online.
Dec. 13, 2019
some things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoyingsome things were annoying
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Dec. 9, 2019
It's quite difficult to understand. There are nothing to help you understand what each item is and how to use it (hover overs or links to explanations). My intent is to offer a download to a client when they sign up for an email, nothing to help me understand how to actually accomplish that. I will be uninstalling and continuing to look for a solution.
Thank you for the feedback. If you're still interested, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training to see what Privy can do for your business.
Dec. 4, 2019
Just installed, testing out. Looks like it requires you to review with a certain amount of words and starts before completing setup. Trying to figure out how to change the send from email. It's not finding my DNS records right away. Reading their help files. Hopefully I will figure this out soon.
Dec. 2, 2019
Pricing is better than a lot of other competitors but rightfully so...just not a good user experience and the aesthetic + default templates are very unappealing. I will be looking into alternatives soon.
Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at [email protected]
Nov. 30, 2019
quando personalizzo il modulo pop up per l'iscrizione alla newsletter mi da errore ormai da 2 giorni.
Nov. 26, 2019
keeps asking for review. pop up and email are billed separately. first 10 test emails went to google spam while mailchimp didn't trigger that
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will be happy to see if there's anything on our end we can do to assist with the spam filtering.
Nov. 26, 2019
Haven't used it yet and forced me to make a review. So not sure what it wants me to say. Maybe give me some time first.
Nov. 23, 2019
Rather inundated with form fields but no real introduction to what the app can actually do. Therefore rather surprised it has so many 5star reviews.
Thanks for the feedback! We have lots of tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training
Nov. 11, 2019
This app is cost-effective initially, but needs to maintain a consistently free version without provisions.
Nov. 11, 2019
Only sent 1 email to my entire contact list for some reason, will re-review when that gets sorted. Creating emails, pop-ups, etc. is nice though.
Nov. 9, 2019
Haven;t been able to use it enough to know what to rate it. maybe don;'t ask for reviews straight away
Nov. 8, 2019
I loved what type of pop ups this app could create, but... I HATED the way you could not add double opt in without having mailchimp or similar app which is then too confusing for someone without coding knowledge. If I wanted to hire a professional to do the coding, I wouldn't install an app in the first place. A big no from me, sadly.
Thanks for the feedback and sorry about the issues you are experiencing. Please reach out to our support team at [email protected] and someone can give you a hand as soon as they're online.
Nov. 8, 2019
Looks like a good app, but it useless if your domain-hoster is strato. The support tried to help with extern developers wich would cost 50$ for the sending-domain integration, this is not the right way for an easy set up, sorry.
Thanks for the feedback and sorry about the issues you are experiencing. Please keep in touch with our support team at [email protected] and hopefully someone can give you a hand as soon as they're online to find a better solution.
Nov. 5, 2019
It used to be very affordable. They recently increased their prices and it's almost $600 month! WAY too expensive and now I'm looking elsewhere to replace this app. Just wanted to give others the heads up.
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at [email protected] and we'll put you in touch with the right people.
Nov. 3, 2019
You know, I'm new to the app, and for the few days we've used it, it's done its job. The one thing I'm not crazy about it being prompted to review it immediately when downloaded and again every time I open the app. It would make more sense to wait a week, to allow people time to leave a real review of how the app works or has helped them.
Oct. 29, 2019
dont know yet, need to use the application first before i can give a review. youar asking before i can try it. no wonder the 22573 reviews
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
Oct. 28, 2019
I am undecided about it right now because I have not had enough time to use the app thoroughly. I do know that it tells me to do this every time I go in and that is rather annoying so I am hoping if I leave a review it will stop doing that. I also get less than 1500 visits to my site but the app is telling me I will have to get off of the free plan but my google analytics shows 1.2k visits last month. I will leave the review at 2 until I have more time and they are able to help me understand the "free" option. I only plan to use the free option until I learn the program and have more traffic.
Totally understand if it’s too early to give an accurate review. If you reach out to us at [email protected], we'd be happy to explain how we're calculating your pageviews. Please send us a note!
Oct. 23, 2019
just starting to use it, I will update later with another review. I am trying to add pop up email with discounts. Will update later
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training