Privy ‑ Email, SMS & Pop Ups

I used this app because it was the highest rated. I really just wanted a simple email app. Not sure i want to torture my customer with pop ups. I guess being polite is old school....

Privy does what it says it will do, but the customer service is weak. Not impressed with the support at all, have had a couple issues come up none of which have been resolved by the Privy team. They basically give me a common sense reply to do something I've already tried. Privy is essentially one of the best pop up options until something better comes along. Can't stand the fact that I can't integrate my own sending domain...feature doesn't work at all.

LOOKING TO LEARN MORE AND THEN WILL WRITE A REVIEW AFTER USING THE SERVICE. AT THIS TIME DON'T HAVE MUCH TO SAY.

I used this app to install privy. This pop up comes along too soon for me to really know what I am doing.

I am not getting a chance to complete this. Your review pops up b4 I"m done. I am not getting a chance to complete this. Your review pops up b4 I"m done. I am not getting a chance to complete this. Your review pops up b4 I"m done.I am not getting a chance to complete this. Your review pops up b4 I"m done.I am not getting a chance to complete this. Your review pops up b4 I"m done.

Ok functions and tools. Design? ...Offers the exciting appeal of a phone book. Banned Skate Shop, since 1993 Our experience. Hours to learn and navegante, to a superficial end result. Lacks ergonomics, not intuitive, difficult to navegante for a non-geek user.

What the? Why was I shot straight into the review? I'm just poking around the app to see if I want it.

Haven't even started using this yet, and you are already asking for feedback.

customer service is by chat only which is very inconvenient and very time consuming. privy should offer at least an online screen sharing service such as join.me or the likes for troubleshooting technical issues. you don't even have the option to copy and paste a screenshot via the chat sessions- you have to download a screenshot you want to send them, then upload it as an attachment- what a waste of time!! it's very frustrating.

Had to stop the campaign since the design get constantly messed up.

I am still trying to install it so I don't have much to say other than I think it would make sense for me to try it out before I give a review. Thanks

Another one of those SUPER slow "live help" features, where it seems like they are helping five other people at the same time. But is IS there, and you can often fix your problem on your own while waiting (my case), and it is free....

its a little hard to type in the sections and a few things I have saved, aren't saved on the actual site its something totally different.

No pop up here and an automatic signup pop up is appearing on my site

They want me to leave a review and I haven't even finished setting up the account. That should say enough about how they have so many reviews.

Easy to set up, but it's not working properly! I make changes and it's not updating on the website... Very annoying and disappointing. I hope I can figure out wth is going on!

You cannot review an app if you just downloaded it. Be realistic and allow customers a 7 day to 30 day ability to review. Why lie and give any starts especially 5 star review just for downloading. Shopify needs to reign in these app developers. Everyone is hungry to make money and a sale. We will all get there, in the meanwhile slow the "f" down seriously. So far seems easy to download and setup. No idea how it will work at this moment. Whether good or bad, I'll update my review.

The idea of the email popups is great but it is hard to figure out how to set the campaigns up.

it's ok. free version is barely acceptable.

ONLY used for a day and continue to get review notification. so far so good. 5/10/2019 Upgraded to paid. too expensive for what is offered. Downgraded back to free. 3/2020- Free stopped awhile ago but id never deleted the app. although i was not receiving services, privy was still tracking my activity and new subscriber emails! Not cool.