Privy ‑ Email, SMS & Pop Ups

Henry has a professional attitude and the service that Privy provides is excellent. Henry is knowledgeable, ready to work, and flexible. What more can you ask for as a customer? Thanks Privy!

Jose is so quick and connected the technical team to find a fix. Bravo for how fast your support staff and technical teams fix issues :)

Great service! Karol helped me work through my needs to obtain what was required to offer sign-up discounts for my customers and set me on the path to setting up DNS settings. Vey patient when I am easily confused.

Hey there! I really love how strict Privy is with their email policies, ensuring that the recipients are genuine and engaged. The customer support is also outstanding—special thanks to Uri from the team for his swift and helpful responses.

Loved using Privy to create pop ups for our businesses website. Easy to use with great customer service if you need additional assistance.

I recommend this app in all areas. It has helped me a lot. If there is ever an issue, it’s a breeze to fix. I love it here! Thank you to my last rep Karol C that helped me so much! The best!

So far it's been a great experience. The app delivers on its promises!

Functional and easy to use, and my favorite is that customer support is very responsive. Very helpful! Jose was able to fix my issue quickly and correspond nicely via Live Chat.

Jose @ Privy actioned my enquiry and sorted out the issue in a very quick and professional manner. Jose made it very easy and I am very satisfied with the communication. Thank you again for your help.

Jose was amazing. Best customer service I’ve ever ever had.! On another note, please improve your user interface with mobile. I could barely send an email through that.

Great support and options!

I've always had excellent customer service. I just had an issue and Jose tested and provided a solution immediately. I really appreciate the Live Chat feature and their responsiveness. Andres just helped me with a new issue and was extremely helpful and quickly addressed my issue.

Great support team and the product has top-notch. Been using for over 3 years and helped build the d2c brand nicely.

Jose was very kind in assisting us to set up our privy platform properly and we can't wait to see what it will do for our business

I signed up for the onboarding package, and it was well worth it! As a busy business owner, this app is very simple to use. I'm very happy!

Privy is the best email & sms plug-in for your Shopify. They have everything you need and online assistance that is super responsive. Shoutout to Jose for helping me out with fixing my problem with my emails going straight to spam mail!!!

very reliable and helpful.

Great customer service. They are quick to help and get you what you need

Henry @ Privy is highly responsive and has gotten us out of some crucial situations. He's been absolutely amazing to work with and Privy's many different integrations have helped us dig deeper into our business. The app itself is simple to use and the support we get from the Privy team is amazing!

Pretty terrific! There are occasionally weird bugs in the system, but Henry and the technical team are really great about communicating and fixing them as they arise. We came to Privy from Mailchimp and the occasional hiccups are MORE than worth the significant reduction in cost. Plus, the fact that we have a dedicated CSM at Privy is amazing. In the 10 years that we were with Mailchimp, I think I spoke to a living person once. Just once.