Privy ‑ Pop Ups, Email, & SMS

March 18, 2021

ive even paid for a subscription yet the UX is clunky, its impossible to send a campaign. Will delete one my payment period ends

March 17, 2021

Perhaps this app is really good like all the five-star ratings. However, if you would like to uninstall or remove the app, there will be leftover codes that slow your web down or, rarely, break your site. And they will not provide ANY guidance of where the code is or how to remove them. Install at your own risk.

March 3, 2021

This is a terrible app, designing an email is quite possibly the worst method of torture a human could endure.

Feb. 10, 2021

Their plan prices are not fair, they charge you based on your monthly views. Fuck you I deleted this app btw

Feb. 3, 2021

!!! STAY AWAY !!! It's scam for no-brainers. Stay away!!! They give you some "free" staff, then ok, you agree to pay $30/month. You spend your time to write a letters, to design texts. After one month, they ask you $350/month because of "popup views". Really guys? They told you "write our sales to get a better pricing", they give you $100 off. They attribute orders being "because of Privy activity" but it's not. But anyway $250/month it's too much. I never write negative reviews. But I want you guys to stay away from these scammers.

Jan. 31, 2021

worst app ever, collects customers numbers but you cant text them. i want a refund. easy to set up but thats it. mail chimp is free for email.

Jan. 25, 2021

I agree with Cjartcanada everything about this popup software is confusing and difficult to get working, if I can't figure this out in another 60 minutes I will be terminating my account with Privy. How did they get away with this, its awful!

Jan. 3, 2021

I hope there are no such immoral companies that start services secretly without asking for the consent of users and grow their businesses by receiving money. I hope that more companies will grow and these companies will be eliminated if they don't agree and make payments automatically.

Dec. 24, 2020

It said free plan available but I can only use 15 days trial. I though it was just about the Privy logo for free user.

Dec. 18, 2020

Daylight robbery, I signed up to pay $20 USD and on my last statement paid $70 USD. No invoice to indicated where the hell these extra charges came from. Do not use this service, in fact be careful about what's apps in general you use on Shopify, a lot of them are sketchy.

Dec. 17, 2020

Their free plan includes 5000 views per month, after a few weeks they paused my campaign saying I need to be on a paid plan because of my average users! Also, they keep bombarding you with junk mail, every day I receive some junk mail asking me to upgrade. Not worth it!

Nov. 30, 2020

Launched a site 1 month ago - not advertised fully - slapped with 35000 impressions. The manager will not accept their system at fault, I know best attitude. Will not agree Google Webmasters data either. Beyond disbelief.

Nov. 30, 2020

rubbish. burn out second time and installed again due to it's installation number. paid full amount. send email and receive no reply about how to get most out of it but nothing replied back.

Nov. 29, 2020

You say free plan available, but after I finished customization you requested payment to proceed, and no free plan available.. Please be honest beforehand

Nov. 6, 2020

Dowloaded it for the free plan because my store is small and does not need much features yet. And there is no free plan in sight.

Nov. 2, 2020

Last month I uninstalled privy because of several reasons, and today, I want to re-installed, but I'm shocked because privy will charge me for $140/months Last month I only paid for $20/month via Shopify. Their price increase so significantly and does not make sense.

Oct. 20, 2020

Beware : We have been using it for two years. It was a great app and one day they reached us for an unpaid invoice. Then cancelled our account, now they asking 350$ monthly fees for the new plan, which was 24$ before. It is a good app if you have 1-2 K page views. Otherwise beware.

Oct. 15, 2020

AWFUL. BEWARE. If you have a email list that was collected by any other source other than Privy they won't approve it for use. Out of all the email platforms out there this is the only one that does this. We had a list of over 4000+ and they won't let us it even though we have full rights to email our customers. STAY AWAY. To top it off, seeing that we can't use our list we wouldn't be able to use the email platform. We asked for a refund for a service we can't use. They stated and Privy has the right to cancel any account if they feel that any criminal activity is happening. This is the excuse they give us. Appalling.

Oct. 9, 2020

Did not sync with shopify email subscribers properly. Also had bad experience with their customer service "specialist" Nicole Bulman

Sept. 27, 2020

Imagine getting targetted ads from this company only to have them not let you log in via Shopify. I wish I could use it but this is terrible