All reviews

Rating Breakdown

  • 5
    75% (3,065 ratings)
  • 4
    14% (590 ratings)
  • 3
    4% (182 ratings)
  • 2
    2% (86 ratings)
  • 1
    4% (173 ratings)

Reviews with Text

  • 100% (4,092)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 17, 2019

We are using this App to drive more email sign ups and improve abandoned cart. Easy to use and cool features.

Using app

4 days

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the review! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

Sept. 16, 2019

fantastic live chat experience. Very user friendly! I would suggest adding more customization to email sign up forms.

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Great point, and thanks for the review! We also have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

4 / 5 Share

Sept. 16, 2019

So far so good. Nice, Clean & Intuitive. Looking forward to improving my sales using Privy. Definitely recommended!

Using app

About 22 hours

Total reviews

1

Average rating

4.0

Developer Reply

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

Sept. 15, 2019

Very simple to use and make little tweaks to create a clean pop up, works well with a range of other apps you can integrate into

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

Sept. 15, 2019

Es perfecta para poder generar conversdiones y capturar cintactos para luego enviar informacion de descuentos o nuevas colecciones

Using app

About 2 months

Total reviews

5

Average rating

4.2

Developer Reply

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

5 / 5 Share

Sept. 15, 2019

So far so good, we just started using it. Seems fairly easy to set things up, we'll see once we get rolling with it.

Using app

About 17 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

1 / 5 Share

Sept. 15, 2019

cant review haven't used it yet. grehtrhrhjnyjntjuykyukhtrwhtrjytwjnytjytjytejmytejmytekjytekytekytek

Using app

3 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

5 / 5 Share

Sept. 14, 2019

great at collecting an email base and being able to get back in front of your audience through email marketing

Store

Moxxcc

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! Feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

1 / 5 Share

Nov. 11, 2019

11/11/19 Updated: Cancelled today...they still have not fixed the de-duplication issue. Began using Klaviyo...way more full featured and cheaper too! Bye, Privy! ***** 10/10/19 Reply to Developer Comment: I would have left this alone but it is not cool to publicly tell a complete lie and say you don't have to MANUALLY de-duplicate your list...you absolutely do. As of today (Oct. 10 2019) this is what your Support team (Andy) had to say about the fact that your system doesn't automatically deduplicate emails that have different casing ([email protected] vs. [email protected])... "I checked internally and we are actively working on this now. The only update I can provide is: We're in a difficult situation where we need to determine how to make this change for all existing contacts across all business accounts. if there are duplicates how to fix them. - What if one of them is unsubscribed and the other is mailable? - How will this handle GDPR compliance in the context of duplicate customers for different businesses, or archived businesses? - Do we default to unsubscribing these? There's a lot of complications that play into this issue, im happy to provide you with an update when this have some movement on it" But don't take my word for it...before you use this product test if it allows emails with different casing to be created. You will see that Privy is not ready for prime time when it comes to email marketing. **** Original Review: It's really too bad that I can't give the a higher rating as I'd love to. I really like the app and the customer service and easy integration. BUT...they have one giant Achilles Heel. Their system allows for the same email address with different title cases to create duplicate records (e.g., [email protected] and [email protected] will create SEPARATE contacts) so you end up sending multiples to people all the time. You have to deduplicate your lists MANUALLY! The worst part is that they have known about this issue for months and have still not fixed it. De-duplication is the most fundamental feature of any email marketing program...it's staggering to me that they have let this go on for so long with no fix and have not even communicated the issue to their customers. Ask them about it before you sign up!

Using app

6 months

Total reviews

3

Average rating

2.0

Developer Reply

Thanks for the feedback and sorry about the issues you're experiencing. You shouldn't have to de-duplicate your list manually. We do have this capability in the product. Do you mind emailing us at [email protected] so we can look into this for you?

5 / 5 Share

Sept. 12, 2019

great and amazing i like the app a lot although I have been trying to figure out how to get some of my new integrations to update.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2019

its so helpfull, its looks so good and its to easy to use, i recomend it very much for you page desing

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 11, 2019

Seems good so far, easy to use and is better than mailmunch dont waste your time with that pop up...

Store

Dupenny

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

Sept. 10, 2019

Just started playing around with the app for our new web store. Looks promising, lots of option available.

Using app

11 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2019

Great app so far! simple and effective to use. I used to use sitekit but they got shut down so this is the next best thing imo.

Store

OH2x

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2019

I just started using this app and so far everything seems easy....Hoping it works well since Mailchimp is no longer available on Shopify

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 10, 2019

I used this app for getting my sales 2x more everyday. It is really helpful in promoting discounts. I would recommend this app.

Using app

About 20 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 9, 2019

Everything flows well with Privy. Easy to use app. Have not tried support yet though. From what i have seen i would recommend.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2019

Just started using it but it's easy to use and straight-forward. They guide you through each step of the process.

Store

MyJooti

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

Great interface and easy to use. Instant updates on my site so I can see what I'm getting in real time.

Using app

11 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 7, 2019

LIKE IT..........................................................................................................................................................................................................................................................................................................................................................................................................

Using app

12 minutes

Total reviews

1

Average rating

5.0