All reviews

Rating Breakdown

  • 5
    76% (18,845 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (472 ratings)
Review RSS Feed Review RSS Feed

2 / 5 Share

July 19, 2019

I have literally signed up for this app 30 seconds ago - why are you asking me for a review????????? And you wouldn't let me leave 3* so you can have 2* instead! (I will review this after I have got it all working!)

Using app

4 months

Total reviews

4

Average rating

1.8

2 / 5 Share

July 19, 2019

Far too expensive for south african economy, especially since we only need it for pop up forms and spin wheel, should come up with better priced option, maybe one for only using sign up forms and spin wheel

Using app

Over 2 years

Total reviews

2

Average rating

1.5

Developer Reply

Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at [email protected] and we'll put you in touch with the right people.

2 / 5 Share

July 18, 2019

why ask me for a review before ive used it lol

Using app

5 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

2 / 5 Share

July 9, 2019

Two stars because it works. Loved Privy but now they want to charge me a ludicrous amount per month based on my page views. Uninstalled and moved a a competitor app that’s just as effective.

Using app

Over 2 years

Total reviews

9

Average rating

3.6

Developer Reply

Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at [email protected] and we'll put you in touch with the right people.

2 / 5 Share

July 7, 2019

it doesn't sync the customers the opt in for newsletter in my website, I don't see the point of having the app if it doesn't sync my customers

Using app

4 days

Total reviews

1

Average rating

2.0

2 / 5 Share

July 4, 2019

Can't switch connected shopify shop,Can't switch connected shopify shop,Can't switch connected shopify shop,Can't switch connected shopify shop,

Store

SunLify

Using app

About 2 hours

Total reviews

1

Average rating

2.0

2 / 5 Share

July 4, 2019

Im not able to change the color and font of the popup. Its to complicated and why is the color stuck on black when I clicked on teal? I thought this app would be better than mailchimp because of the options. Not being able to send emails with out the $10.00 upgrade is just like all the other apps, its just more difficult to use.

Using app

5 months

Total reviews

1

Average rating

2.0

2 / 5 Share

July 3, 2019

There is a problem. the customer is not getting the advertised discount of 15% . They get 5% instead

Store

UEndure

Using app

Almost 6 years

Total reviews

2

Average rating

3.0

2 / 5 Share

July 3, 2019

It’s really difficult to customize. I can’t put Japanese characters when I edit on pop up. I’ll come back after it developed.

Using app

About 2 hours

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.

2 / 5 Share

June 30, 2019

Having some difficulty with setting up email. Getting a lot of 404 errors when editing. Jury is still out.

Using app

4 months

Total reviews

1

Average rating

2.0

Developer Reply

Totally makes sense. Anything we can help with to raise your rating and help you get going? Hit us up at [email protected]

2 / 5 Share

June 25, 2019

hey I'm checking it out now. i will tell you how it works after a few weeks. thanks for the app. I hope it works well1

Using app

2 months

Total reviews

2

Average rating

2.5

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

2 / 5 Share

June 22, 2019

This thing will absolutly demolish your page load speed. I went from an A to a D on Gtmetrix and a 88/100 to a 25/100 on google page speed. Yea it works pretty well but I hope your customers dont mind waiting 10-15 more seconds for your page to load.

Using app

13 days

Total reviews

1

Average rating

2.0

2 / 5 Share

June 20, 2019

I literally just installed the app, still figuring out how to use it, but they wanted me to review it RIGHT NOW. So the grade is incomplete.

Using app

About 1 year

Total reviews

1

Average rating

2.0

2 / 5 Share

May 28, 2019

Have not got a chance to use it yet, and already ask for a review before I can set up anything maybe take a breather and let me look first don't make a review the first part of a set up. Its just annoying now because I would like to look at the Ap not review on what I have not seen

Using app

2 months

Total reviews

1

Average rating

2.0

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

2 / 5 Share

May 25, 2019

had to switch to this when shopify and mail chimp parted ways... don't love this app but it was my cheapest option. I think it looks really cheesey and cheap on my site. I will probably switch to something else shortly.

Using app

Over 3 years

Total reviews

1

Average rating

2.0

Developer Reply

Thanks for your review! Anything we can help with to raise your rating and help you get going? Hit us up at [email protected]

2 / 5 Share

May 24, 2019

I just downloaded the app, I'm unable to leave a honest review because I haven't tried it out completely

Using app

About 5 hours

Total reviews

1

Average rating

2.0

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

2 / 5 Share

May 23, 2019

This application has a powerful user interface and lots of interesting features. However, it is incompatible with Rejoiner , maliciously altering email addresses sent to our external list . Do not recommend

Using app

26 days

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for your review! Anything we can help with to raise your rating and help get you going? Hit us up at [email protected] - we would be happy to help.

2 / 5 Share

May 23, 2019

gyfutlvvvvvvvvvvcgdflyghvchfdyftugyhbvjgcfdtyghvjchfdftyghjbhvrgrttrgtewdfgrwedfsdgredfgrefreefdrefdgef

Using app

Over 2 years

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for the review! Let us know if we can be of any help at [email protected].

2 / 5 Share

May 19, 2019

top tôt et un pop-up apparait sur mon site alors que je n'ai rien validé. J'attends de voir mais pour l'instant je suis déçue.

Using app

About 2 months

Total reviews

1

Average rating

2.0

2 / 5 Share

May 15, 2019

Really limited in the free plan Unfortunately I didn't find something better so I will keep using this app Drastically reduce site speed

Using app

22 days

Total reviews

3

Average rating

4.0

Developer Reply

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.