All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Dec. 5, 2019

I am doing the survey as it is part of set up. I will update after I have used the app for a bit. Setup was relatively easy. Watching the Youtube tutorial the app suggested was helpful. They are short. about 8 minutes a piece.

Using app

About 1 month

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the review! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

3 / 5 Share

Dec. 2, 2019

its not that simple to use. Mailchimp was more userfriendly. I want to change my popup message and it won't let me. Why should i delete my review

Using app

Almost 2 years

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your review and sorry about the issues you're experiencing. Anything we can do to help you get going? Please send us an email at [email protected] and we'd be happy to give you a hand.

3 / 5 Share

Dec. 2, 2019

I want it to be free and once it generates me sales then I pay for it, Maybe $10 per month or something like that

Using app

13 days

Total reviews

2

Average rating

3.5

Developer Reply

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

3 / 5 Share

Nov. 30, 2019

I am not enough of an expert with Privy to say but I not impressed enough to move to the paid version

Using app

8 months

Total reviews

3

Average rating

4.0

3 / 5 Share

Dec. 2, 2019

The app is still not catching all email sign-ups and having to do repeated imports to keep contacts in the app up to date. people signing up because of this are not all getting the discount code emailed to them which is a problem.

Using app

9 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 29, 2019

Not sure yet, I'm trying to contact in regards to an easier way to implement my already active discount codes

Using app

About 5 hours

Total reviews

1

Average rating

3.0

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

3 / 5 Share

Nov. 26, 2019

I havent tested it yet. It wanted a review before i could do anything. I don't know what to say to be honest.

Using app

6 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 26, 2019

Good app so far but kind of sneaky. You do get some nice features for the free plan and the Privy logo is barely noticeable. However, I've just spent nearly an hour learning how to create my first abandon cart email campaign, even sent myself multiple test emails, only to click "enable" and have a pop up tell me that I need to upgrade first. I AM considering upgrading to the $10/month plan but am not ready to do so at this point, therefore, I—and other store owners—do not need to be wasting time on these things. Seriously, tactics like that only irritate people. They need to make it more obvious what you can and can't do with your current plan. Other than that I've been happy with the basic free features of this app.

Using app

8 months

Total reviews

3

Average rating

3.7

3 / 5 Share

Nov. 26, 2019

Bbbbshhdhdhdhdbdbbdbdbdbdbdbbdbdbdbdbdbxbdbdbbdbdbdbdbdbdbbdbdbdbdbdbdbdbdbbdbdbdbdbdbdbdbdbddidw2

Using app

3 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 23, 2019

Have been using the free pop up and it's really good. Just started using abandoned cart emails , nothing to say about it yet. Therefore neautral review. And STOP asking to review your app every time I log in. It's annoying and as I can see you are getting a lot of less than positive reviews because of it. I will update my review later when I see how everything works.

Using app

Almost 4 years

Total reviews

1

Average rating

3.0

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

3 / 5 Share

Nov. 23, 2019

I dont know how it works yet cause i just installed it into my website, am going to creat some campagns and see how effective it is and i will let your people know if its a good one or no.

Using app

7 months

Total reviews

3

Average rating

4.3

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

3 / 5 Share

Nov. 23, 2019

Don't know yet. Just downloaded. So have to see how it works first. But will let you know if i get prompted again, so for know neutral

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

3 / 5 Share

Nov. 22, 2019

Very happy with everything so far. Seems to be quite easy and efficient. Happy to continue to use and test.

Using app

Over 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the review! If you need any help don't hesitate to reach out to our support team at [email protected] or check out our help docs at help.privy.com

3 / 5 Share

Nov. 20, 2019

very handy in usage, maybe a tutorial or two would help. Now it's basically telling you, make a campaign, but doesn't really show how. Also, pop-up function doesn't seem to work?

Using app

6 days

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the feedback and sorry about the issues you are experiencing.  Please send us an email at [email protected] and the team will be happy to look into what’s going on. In the meantime, here’s a step-by-step video guide to setting up your first campaign: https://help.privy.com/hc/en-us/articles/360012293354-Launching-Your-First-On-Site-Campaign-With-Video-

3 / 5 Share

Nov. 19, 2019

I found it a little confusing to use. I think it should be a little more user friendly! It wasn’t clear if I was finished and difficult to get to the preview.

Using app

3 months

Total reviews

3

Average rating

3.3

3 / 5 Share

Nov. 19, 2019

começando a utilizar agora acredito que deva ser se bom uso, vou testar os 15 dias gratuitos. Obrigado

Using app

19 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 18, 2019

Getting emails but unable to change discount on wheeler. Still working on it .

Store

OraaMe

Using app

9 months

Total reviews

7

Average rating

4.1

Developer Reply

Thanks for the review! As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

3 / 5 Share

Nov. 15, 2019

Não tenho como fazer uma avaliação completa. É que já tenho um formulário no site, só preciso de banner de saída.

Using app

37 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 15, 2019

a little frustating, need a bit of hand holding as chrome has issues and even the login process i causing issues

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at [email protected] and the team will give you a hand when they are back online.

3 / 5 Share

Nov. 12, 2019

Pretty user friendly, I just feel like it is really expensive to use what if offers. I hope it'll be worth it.

Using app

About 1 year

Total reviews

1

Average rating

3.0

Developer Reply

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at [email protected], check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training