All reviews

Rating Breakdown

  • 5
    76% (18,857 ratings)
  • 4
    17% (4,168 ratings)
  • 3
    5% (1,165 ratings)
  • 2
    1% (309 ratings)
  • 1
    2% (474 ratings)
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5 / 5 Share

July 10, 2023

Outstanding value- I get about 4x to 5x ROI from my monthly fee, well worth it- great customer support. No complaints in over 4 years !

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GMClubapparel.com

Using app

Almost 4 years

5 / 5 Share

July 3, 2023

Recently had some support with a person named Karol. It was great talking with him as he really showed me on how to start my email automation campaign. I'm going to try and see if Privy would be a good fit for me but with that being said, excellent customer service!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2023

The BEST Customer Support of any app in Shopify! I have been using Shopify for almost a decade, and throughout that time, I have never encountered a company so dedicated to ensuring the success of its users! Henry has been a lifesaver for our business, I cannot thank you enough! This app has everything you need to grow your business & more! Thank you Privy! xo

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LAVIYE

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

WE LOVE PRIVY!! We were using another email platform but also used privy for our pop ups. After speaking with a few of their representatives, we decided to move all business over to privy and i'm so glad we did! Their customer service is unmatched (SHOUTOUT TO CARLEY, KAROL, AND HENRY) and my inquiries are ALWAYS met with so much help and offers to jump on a call. YOU NEED THIS APP!

Using app

Over 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

June 23, 2023

I have been a devoted user of Privy for several years now, and I cannot express enough how much this incredible platform has transformed my website's engagement and conversions. Privy's pop-up forms have proven to be a game-changer for my business, and I am thrilled to share my positive experience. Upon integrating Privy into my website, I immediately witnessed a significant improvement in capturing leads and expanding my email list. The user-friendly interface made it a breeze to create visually stunning and highly customizable pop-up forms in just minutes. Whether I wanted to promote a newsletter subscription, offer an exclusive discount, or gather valuable customer feedback, Privy had the perfect solution for my needs. What truly sets Privy apart is its vast range of targeting options. I was able to personalize my pop-up forms based on specific user behaviors, such as exit intent, scroll triggers, and timed delays. This level of customization allowed me to deliver targeted messages at precisely the right moment, resulting in increased engagement and soaring conversion rates. Privy's advanced analytics dashboard deserves special mention. It provided me with comprehensive insights into the performance of each pop-up form, allowing me to track impressions, click-through rates, and conversions. Armed with this valuable data, I was able to make informed decisions and fine-tune my campaigns for even better results. Furthermore, Privy seamlessly integrates with industry-leading email marketing platforms, such as Klaviyo and Attentive Messaging, enabling me to effortlessly manage my growing subscriber base. The automation capabilities ensured that new subscribers were seamlessly added to my email lists, saving me precious time and streamlining my marketing efforts. When it comes to customer support, Privy has consistently exceeded my expectations. Their team is always prompt, knowledgeable, and genuinely dedicated to resolving any issues or addressing my questions. The level of commitment they demonstrate towards customer satisfaction is truly remarkable. In summary, Privy has revolutionized the way I engage with my website visitors. With its intuitive interface, extensive targeting options, powerful analytics, and exceptional customer support, Privy has become an indispensable part of my marketing strategy. If you're looking to supercharge your website's conversions and capture leads effectively, I highly recommend giving Privy a try. You'll be amazed at the remarkable results it delivers.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2023

Privy is a game changer in the industry! The platform is stellar and the one-on-one support is second to none that we have worked with! Don’t be late to this party; get Privy today!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 9, 2023

We switch back to Privy last year after finding Klaviyo wasn't the best fit for us. Since switching we have been nothing short of impressed. Our team when doing email marketing before, we found that there wasn't really any traction through it and more unsubscribes compared to people subscribing. Since using Privy, our traction isn't slowing down, we are continuously making sales from each campaign, we have more subscribers than unsubscribes, and the Spin to Win is a huge tool for us. Excited to see Privy continue to grow.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2023

LOVE IT! I have been using Privy for only 2 months now but I am super impressed with the services. I have been a past user of Klaviyo and I can says hands down, Privy is much much better. Amazing customer response to the SPIN TO WIN on the website.

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Kearo

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2023

Per usual Privy is wonderful. Quick and easy to use overall, but the live chat is the best! Thanks, Joe!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2023

Privy has been a game changer! We especially LOVE Spin to Win. We definitely recommend it, and Privy, to boost subscriber growth and drive conversions!

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

5 / 5 Share

May 19, 2023

Très bon service client, j'ai beaucoup été aidé par Andres qui maîtrise le code html et a pu répondre à beaucoup de mes questions, merci.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2023

Solid company, people, and service. If looking for pop-ups and other features to drive conversion Privy is a great choice and will treat you right.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 10, 2023

As a Small Business Owner, I was thrilled to find Privy in 2021 to help take my business to the next level. Before I found Privy, I was relying heavily on social media posts, Ads, and word of mouth to drive site traffic and purchases. While that worked for a bit, it only worked as long as the social media algorithms didn't change because every time it changed, I was spending all of my time and energy trying to figure out how to adapt my social media strategy which kept me away from focusing on growing my business. Privy's platform helped me convert site visitors and social media followers into mailable and textable contacts, allowing me to get my content and products out to as many customers and potential customers as possible via email and SMS. This is where my business started to take off - I increased my sales attributed to email and SMS marketing by 300% since I implemented Privy! Give Privy a try - they have competitive pricing, a great support team, it's easy to set up and use and they are adding new features to their platform regularly!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

Looking to grow your business through email and SMS marketing? Look no further than Privy! One of the biggest strengths of Privy is its user-friendly interface, which makes it easy for businesses of all sizes to create and manage effective email and SMS campaigns. With its intuitive design and functionality, creating beautiful and engaging campaigns has never been simpler. But what really sets Privy apart is its exceptional support team. With a team of experts always available to answer questions, troubleshoot issues, and provide guidance, you'll never feel alone in your marketing efforts. The ability to send unlimited emails, which our plan offers, is arguably the most crucial feature of Privy. This is crucial when it comes to staying in front of your customers and building trust. With no send limits in place, businesses can incorporate targeted follow-up emails to their newsletter strategy, resending offers to contacts who haven't engaged with the initial send. Privy is an incredibly powerful email and SMS marketing platform that offers businesses a range of unbeatable features to help them grow their sales and build strong relationships with their customers. With user-friendly design, exceptional support, and unlimited sending capabilities, Privy is a MUST-HAVE for any business looking to take their marketing to the next level.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

I FRIGGIN LOVE Privy! i would shout it from the ROOFTOPS. We were using Hubspot before, and st $1300 a MONTH it was a NO for our small business. I found Privy on Tiktok, and havent looked back since. Its easy, affordable, SCALABLE, and I love that you get ongoing customer support meetings as often as you need with your account manager. That just doesnt happen very often nowadays. It makes me feel valued as a customer and not a number on a spreadsheet. Anytime ive been in a pinch, i hear back from my account manager pretty quickly. Never had any huge bugs, the updates are almost always features i need/use, and recently they promoted our brand on THEIR blog. Hubspot could never. You wont look back. XOXOX- The Bryght Team

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bryght

Using app

Almost 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 20, 2023

Good app with a combination of many tools tied together :) Flexible, robust and easy to use. Recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

Today I spent 4 1/2 hours with Joe figuring out a way to address our unique needs in a way that also created a great experience for our customers. Joe was nothing short of outstanding in his efforts to find solutions and implement those solutions. Rather than telling me what we needed and then sending me a link to a help page to figure it out myself, Joe rolled up his sleeves and we created it together, and then tested it together. He was patient with me as I navigated thru the set up and testing stage before going live. I've worked with other Privy support people, who are all very pleasant, but none of them stuck with me the way Joe did to see everything through. Top drawer!

Using app

Almost 4 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 3, 2023

Andrew is a fantastic person for information on this app. He responded to my email when I had questions about the Wheel spin to win. When I needed help, and got everything up and running quickly.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2023

great support once has problems. Wonderful function for trackfing more activities of customers. Thanks

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Privy is my go-to! It is the most user-friendly experience for first-timers and the staff is always very helpful when it comes to creating/updating anything. I always have a pleasant time when reaching out to staff at Privy for help. Definitely worth the price when you sign up for paid services.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0