Privy ‑ Pop Ups, Email, & SMS
Privy ‑ Pop Ups, Email, & SMS for Shopify Stores
Rating
4.6
feedback
24,904
chart
#73
All reviews
Rating Breakdown
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March 5, 2019
Good app. However, customer service is terrible. I emailed twice and still no response after a few days.
Sorry to hear about the slower than normal response time. I've flagged this for the support team and they should be in touch today.
March 4, 2019
I spent 30 minutes to configure a pop up then IMPOSSIBLE to save. Waste of time .. I hope it will not happen again.
Really sorry to hear that! You might want to reach out to our support team for help if you havent already at [email protected]
March 1, 2019
I am using Privy because Mailchimp was having some problems with my pop-up email. I am disappointed that the features I once had for free on Mailchimp are not available to me through Privy.
I'm sorry to hear that you weren't able to accomplish what you were trying to do. We'd love to help! Just shoot us an email at [email protected] or open a chat from within our help docs at help.privy.com and we'll try to get you what you need.
Feb. 6, 2019
So far it's been a little confusing to set up and to know what else I need to do. The pop-up template began with the "submit" tab overlapping the other words and I had to figure out that it was up to me to rearrange everything. I think it will be great once it is working properly. I also see that I have 3/4 set up items completed but no indication of what is left to do. Just now I wasn't able to leave 3 stars. The "submit review" only activated when I lowered to two. Odd.
Jan. 31, 2019
Don't pay for anything....completely not worth the money and totally underwhelming. Triggers don't function properly even when you are paying premium dollar. Got locked into a contract and was one of my worst business decisions yet. Email/Newsletter capability is a joke. If you are on free plan, they have some decent offerings.
Jan. 25, 2019
This app continues to show an error when I click on certain buttons. I am not sure if I will like this ad. Maybe the technical support should to update privy. Thanks,
Jan. 18, 2019
It’s decent meat and potatoes. Although I haven’t really had a chance to use it. They asked me to write about my experience in the pool and I’m just now getting my feet wet.
Jan. 18, 2019
so far so good ! I love it! I have not mastered it yet but im looking forward in using it more and seeing results.
Jan. 14, 2019
It would be nice if u stop forcing me to leave a review. I could not view the campaigns because the message to leave a review kept blocking it. Otherwise the app works fine.
Dec. 30, 2018
to expensive. seems like a good app but cost is way to much for start ups. the basic plan barely has any features.
Dec. 29, 2018
I used this app to help me allow my customers to sign up for my newsletter. It allows me to link to my MailChimp account, however, it sends my contacts to a "non-subscribed" list, which means they can only receive transactional emails and not the newsletters they signed up for.
Dec. 28, 2018
Just downloaded today. I have been working on 1 campaign and still not sure if it works. I tried test emails and they never show up. Not impressed so far. Now it will not submit my review
Jan. 15, 2019
just getting started new to the process its features are very limited for the free side . Seems to me its more about milking the new person just getting started out of money before they can even get established
Dec. 22, 2018
I used this app because it was the highest rated. I really just wanted a simple email app. Not sure i want to torture my customer with pop ups. I guess being polite is old school....
Dec. 7, 2018
just downloaded will see how it goes, back in few weeks for reviews.................................
Nov. 27, 2018
Privy does what it says it will do, but the customer service is weak. Not impressed with the support at all, have had a couple issues come up none of which have been resolved by the Privy team. They basically give me a common sense reply to do something I've already tried. Privy is essentially one of the best pop up options until something better comes along. Can't stand the fact that I can't integrate my own sending domain...feature doesn't work at all.
Nov. 22, 2018
I accidentally deleted a pop up, and then I'm adding it, but there's no popovers on my store page, Why？
Nov. 13, 2018
Privy is most unhelpful - no guidance for new user - no clear outcome or idea of what benefits to pursue or what done might look like. Can't figure out what your software actually does. It was recommended to me, but not getting anything to do anything... Frustrating
Nov. 12, 2018
LOOKING TO LEARN MORE AND THEN WILL WRITE A REVIEW AFTER USING THE SERVICE. AT THIS TIME DON'T HAVE MUCH TO SAY.
Nov. 10, 2018
i use this app to help me collect emails. which it does, the problem that i have is that all my emails are spam. so collecting the emails is fine but if the recipient cant see it its useless