All reviews

Rating Breakdown

  • 5
    75% (3,079 ratings)
  • 4
    14% (595 ratings)
  • 3
    4% (183 ratings)
  • 2
    2% (86 ratings)
  • 1
    4% (174 ratings)

Reviews with Text

  • 100% (4,113)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 25, 2022

I have used Privy for over a year now and I am so happy with it's performance! The onboarding was great with a helpful and supportive team. It's easy to set up and use, but most importantly the features really do increase the number of orders that complete and helps retain customers.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

Performing better + less pricey + better onboarding than their bigger competitors. I'm familiar with the other competitors but Privy keeps it simple if you are a small business owner.

Store

Vueset

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

I have had the app for the past two years and never had an issue I love it, I noticed one of my pop ups weren’t working. The rep fixed the problem very quickly. I love privy

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2022

Outstanding customer support! Thank you, Andrew for helping me get the most our of the app! Super responsive and helpful! App does so many things and is easy to use! Thank you!

Using app

About 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

I'm starting to use this application. Andres has been very kind and helpful. I appreciated the prompt responses and assistance.

Using app

7 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

For sure has helped sales and the two people I dealt with, Andrew and Megan were so extremely helpful setting everything up, I had tons of questions that were always answered.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Amazing app! We’ve been in business coming up 7 years and having this setup really helped sales grow and was a breeze with Andrew helping us out! If you don’t have this app you’re missing out. Very happy and will continue using this for as long as it’s here!

Using app

About 1 month

Total reviews

17

Average rating

4.8

5 / 5 Share

June 19, 2022

Very nice app. I've had several sign ups since I've had this app. A+ Would definitely recommend. No issues with it.

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

June 13, 2022

I often see an app that I want to try, but then find it too difficult to set-up the way that I would like it to look, or I don't understand all of the benefits that it can give me. Privy (Daniel) took over an hour to onboard me, set-up templates prior to our call with my logos, etc., and he went step-by-step as we set up templates together. Daniel even sent me a bunch of super helpful links and I have his direct contact information for any additional questions. I personally would give Privy 10 stars if I could! OUTSTANDING customer service!!!!

Store

eavolu

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2022

A fantastic app that has definitely helped my start-up e-commerce business in generating revenue. It's very user friendly to navigate and create campaigns.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

GREAT APP! The experience after purchase is incredible! They really have the skill to create more conversions in just a few days after you purchase!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2022

I downloaded Privy on accident but I have been seeing their ads for quite some time before that. The initial call with Megan explained a lot about the company and what they had to offer. She was so honest and lively during the call that I went ahead and took the next steps. Andrew handled my onboarding meeting and he was absolutely amazing and very accommodating. Not only did he walk me through the site but also had some emails prepared that we slightly tweaked while on the call to suit my site/company. He was amazing. I’m excited to see how this all turns out.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 12, 2022

Excelente plataforma para manejar el marketing de tu tienda online. Recomendado al 100%. A mi ya me ha dado mis resultados!

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

May 12, 2022

I use this app to give customers a discount coupon when they sign up for my newsletter. I love how easy it was to set up and that I get an e-mail with the campaign results.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 4, 2022

I had the most informative onboarding session with Victoria. She was very friendly and thoroughly knowledgeable, making navigating through Privy's application a breeze. I look forward to growing my business with Privy's marketing components.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Very helpful onboarding team and got all my answers quickly! The email templates are very helpful and easy to replicate.

Using app

Over 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 26, 2022

Daniel was an amazing help and acted as our VP growth. he made this setup process a real pelasure and was there for us whenever we had a question

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 26, 2022

We've been using Privy for a few years now and they have been great. Their onboarding is fantastic and our assigned account manager is incredibly helpful and super responsive. She is jus like a member of our team and often provides new ideas that will help grow our business. Would give them 6 stars if we could!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

Privy has been great for our small business both for e-mail marketing and the pop-up exit intent. The interface is very user friendly and customer service is always very helpful. Highly recommend if you're looking for an all in one e-comm marketing solution that is effective and helps drive your brand forward!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 22, 2022

Andrew is a great Customer rep. He listens and knows his stuff. Looking forward to our next session.

Using app

9 days

Total reviews

7

Average rating

4.9