All reviews

Rating Breakdown

  • 5
    86% (75 ratings)
  • 4
    2% (2 ratings)
  • 3
    5% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (6 ratings)
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5 / 5 Share

Jan. 27, 2022

Great customer support and easy to use app. I've installed this on multiple sites I manage because it is straightforward and does what we need, plus the support team responds quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are always happy to help and invest a lot in our support team!

5 / 5 Share

Jan. 21, 2022

Hands down one of the best and must needed apps on shopify - we have increased our sales massively since putting add-ons for products and plus side it helps the customer to find the spares they need aswell.

Using app

About 1 month

Total reviews

21

Average rating

5.0

Developer Reply

Thank you so much for your review. We are working on some frequently requested supercool features and hope to add even more value for store owners and their customers.

5 / 5 Share

Jan. 19, 2022

By far the single best customer experience I've ever had with any shopify app. They took so much of their time to help make the app perfect for my store and I really appreciate it. If you need an app with this function; don't hesitate, its more than worth it. I even asked them if I could pay more than the price they charge :D hahaha

Using app

16 days

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your kind words. It really motivates our team to work for each and every customer!

5 / 5 Share

Dec. 15, 2021

Customer supports are so kind and solve the problem quickly, so I trust their team. I highly recommend this app !

Using app

About 1 month

Total reviews

1

Average rating

5.0

3 / 5 Share

Oct. 2, 2024

Excellent after installation support initially. After a recent update some of the more recent products were missing. Upsell support resolved the issue keeping me informed of their progress and it was all back and running smoothly in a couple of day. All in all an excellent App with support to match. Sept 2024 update - if an add-on goes out of stock it is still presented to the customer. This is a shame and something the developer isn't going to change (or make an option not to display) after enquiring with them.

Using app

7 months

Total reviews

12

Average rating

4.8

5 / 5 Share

Nov. 8, 2021

Great communication and support. Had trouble with the currency on the upsell products as they kept showing in $ not £. Got in touch and they assisted really quickly and resolved the issue for us. Excellent!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

Has worked well for us. And reasonably priced. Customer support is also very responsive. I leave this running and we deffo get extra purchases.

Using app

About 2 years

Total reviews

6

Average rating

3.3

5 / 5 Share

Oct. 25, 2021

I used this app to provide add-on products for different dishes that we serve. The app helped perfectly and the service was too good to be true. Customer support was able to solve queries that were beyond the app's domain as well.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review. It means a lot to us.

5 / 5 Share

Oct. 20, 2021

Excellent APP and even greater support! The app is simple and easily stylable. Price is affordable compare to other apps that does almost the same.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. It means a lot to us. We are always happy to help.

5 / 5 Share

Oct. 15, 2021

This app works fantastic with Shopify. It is a great way to complement/upsell and also be used as a "discovery" platform for products. The support team is EXTREMELY helpful. This is one of our MUST HAVE Shopify apps!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for the review. We've forwarded it to our developer (Ilja) who was working with your store and he's very happy =)

5 / 5 Share

Oct. 11, 2021

I use this app to offer add-on, build your own hampers. The layout is very aesthetically pleasing, it integrates easily with my Debut theme and is very easy to use. Any issues I've had have been resolved promptly.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are doing our best to make the app look great on any theme. It requires some extra work with some incompatibility issues, though.

5 / 5 Share

Oct. 9, 2021

Amazing support. Very helpful app for product add-ons. The clothes we offer requires a lot of customisation so this app is perfect for us. Would recommend.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the review!

5 / 5 Share

Oct. 7, 2021

Amazing support from the team and always on hand to help with any queries. Highly recommend this app.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the review. It's been a hard week so far and we are grateful for the positive feedback.

4 / 5 Share

Oct. 6, 2021

Nice support, they answer within minutes. App does what it should do, display small cubes with upsell products. Good customization.

Using app

10 months

Total reviews

4

Average rating

4.8

Developer Reply

Dear client, A lot has changed in 2021. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately. We would be more than happy to assist you with the updated app installation, style adjustments, etc. Feel free to contact us at [email protected]. Best regards, Alexey from SAAS Grove team.

5 / 5 Share

Aug. 16, 2021

We use this app to recommend products and upsell. It does the trick and support was really quick and helpfull when we needed it. We do recommend

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Very prompt and friendly customer support. Simple to understand even for me without any coding and programming background. Service our needs very well.

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

May 26, 2021

Easy to install and configure. Upsell products display nicely on the product and cart pages for the Turbo theme. We had one minor issue with the upsells on the full cart page. We reached out to Upsell Product support and they fixed it for us immediately. Really happy with the app and support so far!

Using app

About 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

April 13, 2021

Great support from this developer. A few conflicts with my theme, which they addressed remotely to get their plugin working. Great App as well, suits our needs.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

April 12, 2021

Worst of the worst i have ever installed. No Support, the app doesnt work even after the 10th time and put new products in the store. Now stuck with deleting the code and hope the support can help. Not recommend from me please dont install for your own safety

Using app

5 days

Total reviews

1

Average rating

1.0

Developer Reply

Dear client, A lot has changed in 2021. We've extended our support team, fixed numerous bugs, and introduced new features to help our clients increase ROI and sales. Our recent app reviews demonstrate how happy our customers have been lately. I'd like to invite you to test our app again. We would be more than happy to assist you with the installation, style adjustments, etc. Feel free to contact us at [email protected]. Best regards, Alexey from SAAS Grove team.

5 / 5 Share

Feb. 26, 2021

i use this app on my website and its really easy to work with ! had some issues with my custom css and they help me really fast to make my css work ! really suggest this app

Using app

About 1 year

Total reviews

7

Average rating

4.9