All reviews

Rating Breakdown

  • 5
    90% (94 ratings)
  • 4
    5% (5 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    5% (5 ratings)

Reviews with Text

  • 98% (103)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2024

Fast customer response and service. Even helping me iron out some issues while its the weekend. Would recommend!

Using app

26 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

April 12, 2024

Really fast and friendly customer service, easy to install and does just what I wanted it to.

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

The app is user-friendly and offers many features even on the free plan. I've contacted support a few times, and Phoebe on live chat has consistently provided excellent assistance, quickly resolving my issues.

Store

Ellbos

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2024

Just started using this app. Had a small issue with the labels but was fixed right away with the help of Phoebe. I'm still exploring the app, we'll see how it does in the future. ;)

Store

Bodhaya

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

I'm only using this app for a couple of days but already very satisfied. I had a little problem during the installation but the support team was there to help and my prolem was solved in a couple of minutes. The app is very easy to use and customizable.

Using app

4 days

Total reviews

10

Average rating

5.0

5 / 5 Share

April 2, 2024

Very good app for adding labels on the product photos. I use it for preorders. Easy to use. I recommend this app to everyone!!

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

Good app, fast support and of course thank you Phoebe

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2024

Easy to setup and use. had issues after an update but quickly resolved by friendly team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2024

Ứng dụng này thực sự dễ sử dụng và trông rất tuyệt trong cửa hàng của tôi. Có một vấn đề nhỏ nhưng bộ phận hỗ trợ rất thân thiện và đã khắc phục ngay lập tức. Tôi đã thử nhiều ứng dụng như thế này nhưng ứng dụng này hoạt động tốt nhất với tôi và nhu cầu của tôi.

Using app

2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

March 30, 2024

They have recently introduced two new features called trust badges and product badges. I have tried them out and found them to be quite good. The support is also excellent, so I have decided to give them a positive review

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

Absolutely love the Product Label app on Shopify! It's like a burst of sunshine every time I browse through my items. The positive messages add such a delightful touch, making shopping a truly uplifting experience. Highly recommend for anyone looking to infuse their store with positivity!"

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 19, 2024

perfect support! solved a problem with my theme not showing the badges in no time! thanks a lot!

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2024

Good support from the developer. Good communication and fast response. Thanks for helping us fix the issues we have.

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2024

The support team is super fast and agile, especially Phoebe has helped me a lot at all times!

Using app

About 16 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

March 15, 2024

A great, useful app, and the customer support team is responsive and helpful! On top of that, the app is all free!!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2024

Really good customer service replying fast. The product can do basic stuff and as it is free I would say it is good value for a small, medium business!

Store

Soï

Using app

7 days

Total reviews

3

Average rating

4.0

4 / 5 Share

March 14, 2024

phoebe is so kind and quick with her response omg wow give her a promotion

Store

Mogged

Using app

27 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hello Mogged store, We're thrilled to hear that our customer service staff, Phoebe, hit the mark for you. It's validating to know we're delivering a service that's highly recommended by our users. Continuing to provide a speedy and effective customer service is a top priority for us, and it means a lot that it hasn't gone unnoticed. Your feedback is valuable to us, and we're dedicated to continuously improving. If there's anything specific that would make your experience a 5-star one, we'd love to hear your thoughts. Thanks again for choosing us! We're here for any future needs you may have. All the best, Fordeer Commerce.

4 / 5 Share

March 14, 2024

Easy to use but has a few issues that needed to be fixed by the dev team. They were very helpful and fixed all the issues I had concerns about

Using app

13 days

Total reviews

8

Average rating

4.4

Developer Reply

Hi LoveHandle store, Thank you for taking the time to share your feedback and giving us a 4-star rating! We're thrilled to hear that you had a positive experience. Your support means a lot to us, and we're constantly working to enhance our services. If there's anything specific you think we could improve upon to earn that extra star in the future, please feel free to share your insights. We appreciate your business and look forward to serving you even better in the future! Best regards, Fordeer Commerce.

5 / 5 Share

March 14, 2024

This plugin works well!. Support Staff Phoebe helped us to add the plugin. Thanks Fordeer.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2024

Very good App to Save time ,very good respons time this app helps me a lot

Store

Raekas

Using app

7 days

Total reviews

1

Average rating

5.0