BOLD Bundles ‑ Product Bundles
Product Bundles app for Shopify
Rating
4.1
feedback
644
chart
#3,572
All reviews
Rating Breakdown
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Sept. 28, 2024
A deeply flawed app. I have used it for over one year and the only thing it does consistently is cause me problems. Bundle discounts sometimes appear on the cart page, and sometimes do not. With one of my current bundles, the discount is applied to two of the items, but not the third. Other times, not all of the products in the bundle are actually placed in the cart. Even after contacting Bold support they were unable to find a solution. This is absolutely not worth the headache, especially for $29.99 monthly. I am uninstalling now and not using any other Bold products.
Nov. 8, 2023
Purchased the premium for years. Updated our theme and had trouble. Bold team added the app to theme but created several issues across the store. When asked to resolve the new issues we were directed to contact the theme developers as Bold was unable to find a work around. The theme developer won't work on app integration bugs. Spent 2 days trying to find a Shopify expert, only to give up on the app entirely. Cancelling the subscription and giving up on bundles.
Thank you for taking the time to write in with your review. We are sorry for the experience you had with Bundles. While Bold makes every effort to integrate with 99% themes, sometimes an unexpected conflict can occur. Thank you for your cooperation while our team investigated. We are very sorry for the inconvenience this issue caused and wish you every success.
April 28, 2023
This app consistently gets worse. every so often something breaks. Its got to a point now where I contacted the developers and their response was for me to delete products from my shopify and create them again for the bundle app to work. This is not acceptable and my response to them was to that fact. I am currently looking for a new app to use
Thanks for writing in with your feedback. We are so sorry to hear you had some difficulty with Bundles. We hope the call you had with our specialist helped clear things up and get you back on the right track! If you need anymore help, please don’t hesitate to reach back out. We are always happy to help!
Nov. 11, 2022
Would give this zero stars if I could, I upgraded to the premium in order to be able to add multiple bundles to my store. It simply doesn't work, support is terrible!
Thanks for writing in with your feedback. I am sorry to hear you had a frustrating experience when first installing our app. I can confirm our team has assisted with the install of the liquid code necessary for the app to function on your store. They have reached out in the hopes of connecting with you again.
Oct. 28, 2022
We use option and bundles even a plug-in, you are your development, but they are surprisingly incompatible, too ridiculous, incompatible with their own
Thanks for taking the time to write in. Reviews like yours alert us to integrations that may be important to our merchants. I will certainly pass this feedback along to the team.
Oct. 16, 2022
Would give 0 stars if I could. Terrible app, terrible support, they have made a mess of my store and cost me so much $. Their "developers" are clowns and their customer support is a joke they will only tell you pre-scripted answers. DO NOT USE ANY APP FROM BOLD. The apps will never work and when they don't they will just blame it on your theme, other apps, the weather, or any other random stupid excuse they can think of
Thank you for taking the time to leave your feedback. I am sorry to hear that you have had a less than positive experience so far. Our goal is to help you succeed. I have checked in with our support team and can confirm our team is actively working with you to find a solution that works for your store’s needs. We thank you so much for all of your patience.
July 14, 2022
I installed bold bundles and then uninstalled it, after that we are facing issues on our site. Please help us to sort this issue: 1. All Product prices are showing as AED 0 - Issue with the product prices. When you go to the storefront > and select a product brand example "Blade" it shows product prices but after 1-2 mins when you scroll down the rest of the products are showing 0 AED this happens on all brands. 2. When scrolling downwards it takes more seconds to be visible on the product pages - Products are loading slow and there is no option visible for more pages 3. When we searching our products, it seems to not be visible on the page
April 5, 2022
installed app, set up bundles. now all my variants have disappeared and our shop is not functional. LOSING SALES BY THE MINUTE. THIS IS A CATASTROPHE. I dont know what to do.
Thank you for taking the time to write in with your feedback. We are very sorry to hear that you had issues with your variants disappearing. Our team has reached out in an effort to help. We would love to investigate the issue so we can ensure this doesn't happen in the future.
Dec. 10, 2021
Not looking good. I cannot get this app to work and reply takes too long and issue still not dealt with after a week of trying.
Thank you so much for your feedback. We are so sorry to hear that you were experiencing issues getting things working. One of our merchant success specialists has reached out. We hope to help you with your questions and assist you with getting set up!
Nov. 18, 2021
We installed the app and it looked like it was going to do the job for us. Once it was loaded and we started to use it created a code red situation, all of our product showed as out of stock. Once we took off the app we realised the code was embedded into the site and we spent the next 4 hours getting developers involved to get it off the site. Do not install this app, we received zero help from the developer and will be contacting Shopify to remove this app from the site.
Oct. 30, 2021
Do not make the mistake and install the app Their app downloads a code to the template and then destroys other things. I had to take something and pay him money to repair the damage they caused. And I'm not talking about the sales I lost Be smart and do not download their apps !! Even if it's free
Oct. 25, 2021
False adverizing. You cannot add any child skus, and you can't add more than 9 of anything. You can only add top level parent "products" - gawd knows what that would even do to your store. This is ALWAYS my experience with Bold apps. Horrendous UX, just plain stops working and they refuse a refund. Buggy, ugly and they are super arrogant about their product and ALWAYS refuse to take responsibility. What a ripoff!!! These people are con artists. Infuriating.
Oct. 5, 2021
This app could potentially be a good however I am yet to comment since I have paid the 25 dollars they wanted to install it, and still not have a working solution. There support is very slow to respond and I have had a ticket open now for over a week. They have finally come back today and still don't have a working solution. There are other customers who said they have customised this to work in there stores, Its taken me a week to get this installed to then be told there partner company will style and charge us extra. I wouldn't recommend this company or app.
June 16, 2021
Bold Bundles Team is very helpful. They try all the best to solve the problem. However, it is limitation of Shopify default. This Apps does not support Shopify discount codes, they cannot alive to function at the same time. It is really frustrated. This is not the fault of Bold, it is problem of Shopify.
April 20, 2021
What a poor app, sought help from support which was an email sent back to me which said... " We found 0 helpful articles that solved similar requests from other merchants: Don't forget to check out our online Help Center! " Avoid this app !
Dec. 21, 2020
App isn't always working, we had to apologize and refund clients for paying the full price without the discount. Others didn't buy from us because they had to pay the full price while they should have had a bundle discount. Took customer service a week and they didn't find what the problem was. Free trial ends tomorrow, we decided not to pay for an app that isn't working.
Thank you so much for your feedback. We apologize for any technical issues you have experienced using the app. I can confirm that one of our Bundles experts has reached out requesting some information to trouble shoot the issue further.
Dec. 17, 2020
Buyer Beware, The BOGO part of this APP is very flawed, Customers can end up getting both for free in the check out ! BOLD was no help fixing this problem in the middle of a Holiday sale. you could loose thousands and have a bunch of pissed off customers.
Nov. 19, 2020
Added the app to try, but then realized that I was charged at installation and did not get 14 days free. I requested a refund 4 days ago and no word. Shameful. In the meantime, I found the app 'Ultimate Special Offers' that does way more for less and integrates with Shopify POS.
Oct. 29, 2020
Don't bother installing this piece of crap if you are also running Bold Subscriptions. They don't tell you this until after you've bothered to install this and then your left in limbo. Support is non-existent - still awaiting a reply after raising two support requests. Only Bold could make two Shopify apps that are incompatible with each other! What the hell were they thinking?
Thank you so much for your feedback. We apologize for any headache you have experienced using the app. Because we have many apps that perform many different complex functions, not all apps (or app versions) can be used together. Within the help center, each app has an article that provides more information about how they integrate with other Bold apps. You can find more information on Bold Bundles here: https://support.boldcommerce.com/hc/en-us/articles/360043645772-Bold-Bundles-Bold-Integrations-
Oct. 14, 2020
Do not use this app, you pay 19.99$ with the worst service ever. I uninstalled the app because it modified some of my theme functionalities, and been waiting for over 2 weeks for their developers to delete all their files that have been blocking my work. This is not acceptable, my problem is still not solved and I advice all the new users not to install this application. There are many more apps with the same functionalities and less expensive.
Thank you so much for your honest feedback. We apologize for the delay on the code removal from your store and any stress that may have caused. Our Merchant Success team has reached out and the uninstall request is our highest priority.