All reviews

Rating Breakdown

  • 5
    65% (155 ratings)
  • 4
    6% (15 ratings)
  • 3
    4% (10 ratings)
  • 2
    4% (9 ratings)
  • 1
    20% (48 ratings)

Reviews with Text

  • 100% (237)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 10, 2024

The team was accommodating; they worked with us to set everything up and see if the app worked for us. Highly recommend.

Using app

33 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Bold Bundles provide the best way to manage multiple products as part of one or many bundles! Presentation to the customer is clear and clean so they really appreciate the package. For us, Bold's support is amazing and they have helped us get everything set up and running perfectly! This is the best app for bundles.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your kind words about Bold Bundles and our support team! We are so glad to have you as our merchant and look forward to watching you grow. Thanks for choosing Bold!

5 / 5 Share

May 4, 2023

Our company is small and faith-based nonprofit. The option to select bundles that best fit our needs and budget has been the best marketing dollars we've ever spent.

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so glad to hear that Bold Bundles is working so well for you and meets all your needs. This is the kind of feedback that really makes our day! Thanks for taking the time to write in!

5 / 5 Share

July 14, 2022

Didn't work out of the box, but the support team was great in helping get the app updated to its most recent version and making sure its element were displayed properly on our PDPs.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 18, 2022

Very helpful customer service. The app delivered as promised. One of the best features is ability to create a bundle homepage and link all your bundles together.

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review! We are so glad to hear you are finding Bundles useful to your store. Thanks for choosing Bold!

5 / 5 Share

March 3, 2022

Kelsey was super helpful with extending our trial period and with setting up a demo for us. She had all the answers and made things super easy!

Using app

14 days

Total reviews

7

Average rating

4.1

Developer Reply

Thanks for your kind review! We are so glad that Kelsey was there to help you when you needed it. Thanks for choosing Bold!

5 / 5 Share

Feb. 8, 2022

Highly recommend. The only discount app I found that actually offered mix and match bulk discounts. I had an issue with setup, I jumped on the live chat and they help resolved the issue instantly! Very happy with my experience.

Using app

About 19 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the review. We are so happy to hear you are enjoying the app and service. We are always happy to help! Thank you for choosing Bold!

5 / 5 Share

Feb. 8, 2022

Does exactly as it describes! Faced a tiny issue while setting up, tried it on a brand new listing (draft status), so it didn't show up in preview. I requested for help and the 'automated FAQs' immediately pointed me to the answer. They followed up with an email the next day to check if it was indeed resolved and if I had any other issues I needed help with. (I did have a few other things on my 'wishlist' which weren't crucial.) So i replied with a brief description wondering if it's possible to do this and that and bam! Harpreet helped set each request up in a matter of 30mins each. Very impressive. Thank you so much! Have always been a fan of Bold products and their customer service and will always take a look at what other apps they offer for an inspiration when I want to improve my website. Bundling really helped increase our sales, we should have done it sooner. If you're on the fence, give it a try!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! We are so happy you are finding such success with the addition of Bundles. Reviews like yours motivate us to work hard to stay on track and provide the best in service! Thank you for choosing Bold!

5 / 5 Share

Jan. 23, 2022

The app is working great so far and support has been awesome! Shout out to Birpal for helping us out!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review! We will be sure to pass along your words to Birpal. He is definitely a star in our opinion too! Glad to hear you are enjoying Bold Bundles as well. Thanks again for choosing Bold!

5 / 5 Share

June 14, 2021

The app works pretty well given the limitations I think Shopify creates. There are little intricacies like it does not work from a draft order and some CSS that I didn't love, but support has been fantastic. Harpreet and Challi both made the adjustments to make it perfect for me, and for that reason I am a 5-star review all day!

Using app

20 days

Total reviews

10

Average rating

4.6

Developer Reply

Thank you kindly for the review. We are so happy that Harpreet and Challi were both there to help. Thank you for choosing Bold!

5 / 5 Share

June 3, 2021

We had a theme update the day before a huge launch and all of the code for the bundles was deleted. Chandan in customer service was so quick to respond and put us in contact with Naman who worked extremely quickly to get us back online. It was awesome service and we can't thank the Bold Bundles team enough!

Using app

About 1 month

Total reviews

10

Average rating

5.0

Developer Reply

Appreciate the kind words! Kudos will be passed along to Chandan and Naman. Thank you for choosing Bold.

5 / 5 Share

Nov. 16, 2020

Mayankkumar was AMAZING! He was so kind and generous, patient and knowledgeable. Always followed through and reliable. He was not only a great teacher, but explored future capabilities the app has to offer.

Store

Declan

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are so pleased that Mayank was able to help you out with what you needed! We are truly excited to see the success Bold Bundles will help you achieve!

5 / 5 Share

Sept. 22, 2020

The staff at Bold Bundles is really helpful - the chat is great as well, and Alora at BOLD is awesome. They respond quickly to my technical challenges and helped install the apps into our Shopify store seamlessly without issues. I also love the fact that there is a suite of tools available through BOLD COMMERCE that works nicely with each other. I'm kind of tired of trying new apps and running into all kinds of incompatibility issues with existing apps in my store. with BOLD, they all work together (a couple do not, but it is very clear which ones are not compatible with each other). BOLD BUNDLES is also the only app that works with my 4PL fulfillment center - i'm sure there's a reason why my favorite fulfillment center chose to work with the people at Bold. :-)

Using app

20 days

Total reviews

13

Average rating

5.0

5 / 5 Share

July 21, 2020

This app is great for bundle offers. I've had to ask customer service for help a couple times via chat, but they are incredible!!! My question is always fixed 100% by the time I'm done talking with them. Great job!

Store

Stryve

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2020

I wanted to write specifically about Bold's customer service rep, Mayank. I was having such a hard time getting to customer service and this rep was incredible! So intelligently understanding my issue and made sure my instructions got to the proper people. I couldn't have been happier. Bold is a great product. Thanks to this special rep for helping me!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2020

Mayank and Eric were very quick and helpful in resolving our issues with the application. Thank you!

Using app

Over 1 year

Total reviews

13

Average rating

4.9

5 / 5 Share

July 8, 2020

Great app that helps you improve AOV. The key is to have a good developer who knows BOLD suite of apps to install it and test thoroughly. Some of the earlier issues have been resolved in the most recent release (v3). Big thanks to Rahul in customer support for being patient and for walking me through clearly while he fixed some kinks.

Using app

12 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 5, 2020

I would have rated this app 4 earlier - because it's a bit of hassle to get it installed and customize. It becomes an overwhelming experience to go through everything in the beginning. But, once you understand how things work it's quite easy to scale it up + their support is really awesome + well written FAQs and documentation. Throughout the installation process AND dealing with a post installation issue their responses were quick and to the point. Shout out to Harpreet K who helped me through. Coming back to the hassle - The reason for this again is the dynamism that this app provides. It's one of the most powerful apps out there which has support for almost all major themes and provides various configurations. Other bundle apps have parts of it but not the whole package. And such customization would need your theme code to be modified in a certain manner, that's why it's a bit tricky to get started. My suggestion would be -don't try to do things yourself if you're not an expert with Shopify's Liquid code. Their support is great, let them help you. Kudos to the bold team. I hope you keep providing us with the great support as you have now.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 1, 2020

Kaiser was very helpful working with our official + dev store. Thanks for the great customer service!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

We have used Bold Bundles for over a year and have found it extremely useful. Customer support is excellent whenever we run into an issue. Carter has helped us and been courteous each time.

Using app

Over 1 year

Total reviews

5

Average rating

5.0