BOLD Bundles ‑ Product Bundles
Bundle Builder for Product Bundles, BOGO and Volume Discounts
Rating
3.8
feedback
236
chart
#14,324
All reviews
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Nov. 5, 2020
UPDATE: I tried this app again because I believe in its capabilities, but I was disappointed again. The app rounded my bundle prices down for each item causing huge losses. I contacted support two weeks ago, and they still haven't resolved the issue. I would give zero stars if i could. These guys are going downhill fast. UPDATE: This app has really gone downhill. The cart is glitchy, and the interface has so many bugs, that users aren't able to add bundle incentives. It's too bad because this is the only thing I can find that meets the need of discounting items automatically without using discount codes. This app is super easy to setup and create bundles! It's great for those that want to do quick bundles or sales! There are two possible kinks with the app. 1) it doesn't always automatically sync new items in a category for collection bundles. 2) we suspect and inventory count issue with the software that we are trying to identify. Sukh, has been great so far with helping us resolve the bundle update issue.
Hi there, thank you so much for the review! We're really glad to hear that you're enjoying the app, minus the two things you mentioned. I was told by our app product specialists that you simply just need to go into that Bundle group and re-select the collection that you have added a product to, and then save, in order for it to update. :-) I hope that helps! I noticed you had an open ticket already and are chatting with our specialists about the second kink you mentioned, so if you continue to have issues with the first one, please don't hesitate to include that in your response as well! Take care!
June 3, 2019
Ruined the coding, dont install this app. Luckily I manually backed up my theme. Otherwise would completely ruin the business! NEVER INSTALL THIS APP!!!
Thank you so much for taking the time to leave a review of our Bundles app - our Specialists have reached out to discuss how we can best help. If possible, please check your store's contact email address and we'll be more than happy to do what we can to help out. Thank you for your patience.
May 14, 2019
I used this app to create bundles on my store but it's full of bugs. Had too many issues and the support helps - although it's a very slow process. Hopefully, they will fix all the bugs.
Hi there, I'm sorry to hear about the issues that you were seeing inside the Bundles app. One of our support specialists has reached out to see if there's any way that we can resolve these issues for you, so if possible please let us know. We'd love to get in touch over the phone.
April 7, 2019
This app used to work fine, now it doesn't display bundles on one of the side stores we have. Unfortunately I installed it on another store we have before checking the recent issues After installing I had major issues, tried uninstalling and it breaks the cart process. It leaves unwanted code behind that I had to manually remove to get the shop working properly again. Here's what I did: 1. Uninstalled the app 2. Deleted the "bold" files in editor (2 files, one .liquid and one .css) 3. Go to the theme.liquid file and delete this line: "{% include 'bold-common' %}" 4. ??? 5. PROFIT! Going to try another bundle app, this one is no longer good and uses bad coding practices. Feels like you're being held hostage when you don't want to use the app as their "tutorial" on how to uninstall recommends to just leave the app installed!!! Disgraceful practices.
Hello there, thank you for your review and feedback. I just wanted to apologize that you ran into some issues with our Bundles app - if you are open to it, we would love to assist you in getting to the bottom of the issue and fixing that right up. We do understand however if you do not want to. Our team of install experts are always standing by to help with both code installs and uninstalls. At the very least, we would be more than happy to take a look at your store and ensure all of the code has been removed. We hope to hear from you soon! One of our support specialists has reached out to you to offer assistance in either of these capacities.
Feb. 23, 2019
This app broke my checkout page after uninstall, luckily some of our customers were complaining right away. We had to delete some codes for our checkout page to work again. I do not recommend installing this app, especially if you're someone like me who doesn't know anything about codes.
Nov. 12, 2018
I liked the way the app worked except it wiped out the ability for our customers to use their loyalty points because these can be redeemed by discounting. Product Bundles in Variant mode can't be used with the Premium Plan. Basic Plan only allows a product to appear in a single bundle. This won't work in our case.
Nov. 8, 2018
It Broke our Checkout Page, we wasted hours trying to fix it before the damage this app did had too big an impact. Be careful with this app, it may function while its installed but it burns the house down on its way out! After installing I discovered that it couldn't do what I needed, This wasn't a problem really so I followed the uninstall instructions. Then We quickly discovered that you could no longer reach the Checkout page. This app had left unnecessary junk code all over the place, entire .liquids and code in the theme.liquid. After an hour of weeding all this junk out we finally got our site back up and running. Be careful with this app if you install it, If you change your mind it breaks things on the way out.
Oct. 23, 2018
If I could leave a ZERO I would!!! Worst app and company. They do not sync with third party inventory and new items never sync with their dashboard. This morning we woke up to all of our site images changed because they apparently cant figure out how to fix their app!!! My 2000 skus have different images that the bundle app changed while synching. They have NO customer support via phone and dont answer messages. You are costing us sales on a live site!!!! Do not use this app if you are high volume store or any store for that matter. Im deleting it in hops of it fixing my site and not having to manually change all images back. AT LEAST RESPOND to urgent tickets!
Oct. 10, 2018
What started as a good looking app at first appeared to be a non-flexible piece that is vaguely supported and with snarky remarks. I don't like the attitude of the support team - your app is not the only one out there and definitely not the best one. And did I mention it is 400% the price of the competition? When you uninstall their instructions are: "there is some liquid code, but since it doesn't interfere with you store let it stay and litter, who cares..." They don't tell you though that your store is now significantly slower and their "innocent" code dumps all product data in the html order form! Product/variants SKUs/ids/inventory and all the product data they put there without permission and leave there after app uninstall! OUTRAGEOUS! I have to reinstall our theme and start customizing from beginning because they even refuse to tell you what they modified. And that is a lot of sections/snippets/js which they edited in a manner that is irreversible. Some of the files were directly replaced losing all customization we had in them. NEVER EVER TRUST BOLD COMMERCE AND STAY AWAY FROM THEM!
June 1, 2018
HORRIBLE SLOPPY work by your team. So many issues that could have been avoided by simply QC'n the work. This app even shut my shopping cart and I could not process any orders on my site. The referral link effected our google analytics and was crediting this app FOR ALL OUR SALES. i'm very disappointed in the service here, I heard Bold was suppose to be a great company.
April 11, 2018
Installation was ok as they were able to add in the code when given admin access. Design of the widget can be improved as it looks quite dated. After almost a month, I wanted to delete the app but when I did so, my customers were unable to purchase the products which I had used in setting up bundles. So I reinstalled it and contacted the team, and they removed the code from my site. After they had removed the code, I realise the images for the products that I had used in setting up bundles have duplicate images. E.g if my product initially had 3 images, it now has 9 images. I had to scan through my products and individually remove the extra images. Never really had a bad comment on any shopify app before, but this app is definitely glitchy and you may end up wasting a lot of time to solve problems even when you want to remove the app. Be careful if you want to install it.
Aug. 11, 2017
6 days later-paid for integration-no response from Bold-tired of waiting-going with a different bundles....and waiting for a refund for the money I paid for integration. Now 3 weeks and no response from Bold-no refund either.
June 6, 2017
Useless app, difficult to operate, not proper & prompt support is provided. In the name of support, they try to sell more app. Even customer purchased the single item from the bundle price.
Sept. 14, 2020
App seems good on paper but once installed it created variants and messed up all of our inventory. We have over 1,000 different variants with almost 10,000 in inventory. Now we get the opportunity to count every single thing again. All other shops, please be careful...this app just set us back two weeks. I wouldn't use this again if they paid me to. Absolute junk. Update 9/1420 - We installed this app again, thinking 2+ years later things would be better. NOPE! Same exact thing happened. I even reached out pre-install and they were supposed to install it on a backup theme. They did not, and it went live without our knowing. It created 26 new variants for each product, discounted products, and put inventory into products that we've been out of for over a year. Fool me once, shame on you...fool me twice, shame on me. I've learned my lesson this time...will never use this one again. I'm not even sure how Shopify allows them to sell it.
April 19, 2017
Forced Review. We are still testing the ap and would give a review when gone through all the features.
March 7, 2017
Crashed our site and support was rude/unresponsive. They did not even apologize. Could have been a disaster, but eventually things got fixed after a few hours of frantic. They asked for backend support and may have caused irreversible damage.
Nov. 29, 2016
Let me preface this by saying I have never left an app review before but my experience with this one was so awful I have to share. I would be very cautious to recommend this app- when the liquid code was installed by the bold team it deleted all of the prices on my website- it took them over 24 hours to fix- then the bundles were allowing discounts on products that were not suppose to be discounted- I called their customer support nearly a dozen times over 3 days because it was changing pricing on my website so often. The only thing positive i have to say about this app was that their customer service was very kind- although often unable to solve the problem for over 24 hours. Do not install this app if you are expecting a high volume of traffic on your site- it still has bugs (as one of the customer support people admitted to me) and is far more trouble than it is worth- uninstalling now.
Oct. 11, 2016
This app is awful. We were hoping to get a lot out of this, but we've been let down numerous times. Definitely not worth it for us and the multiple uses we have tried to use it for. It actually was the result of our shop going totally blank one day and resulted in significant losses in revenue. I would stay far away from this app.
Dec. 2, 2015
Absolutely TERRIBLE experience with BOLD, who "boldly" denied even installing this app, after it caused all sorts of display problems with my website. I was advised this app would give the ability to offer bundles of items for Black Friday, only to find this does NOT work if any product appears in more than one bundle! The $25 installation charge does not even guarantee them getting things right, as stated they denied even installing. Sadly, this app is unsupported by Shopify which means that should any problems occur, then you are left to resolve them yourself. My advice - Get a developer to do this for you!!!! (P.S. A one-star rating has been applied because I had to give this to post the review, or I would be applying a minus rating!)