BOLD Bundles ‑ Product Bundles
Product Bundles app for Shopify
Rating
4.1
feedback
644
chart
#2,985
All reviews
Rating Breakdown
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Sept. 15, 2020
Shocking service. Signed up for the 14 day trial, set up some bundles and was then told they needed to make some code changes to the site for the bundles to work correctly and needed access. This was given straight away and 13 days later the code changs still hasn't started so I can only assume this is a delay tactic so they can get your money. Avoid like the plague.
Aug. 23, 2020
DO NOT DOWNLOAD. Created a glitch in my site after downloading. Every price on homepage turned to $19.99 and said Sold Out. No product of mine was sold out or listed at $19.99. This happened immediately after downloading.
Aug. 19, 2020
When the app gets uninstalled the code still in the products and it messes it up, beware of this, it's happening with everyone not just one store!
Aug. 18, 2020
App messed my theme up BAD. Had to pay a developer to fix the code that was left after deleting this app. This app should be removed. DO NOT DOWNLOAD.
Aug. 9, 2020
This app ruined the coding on my site. after uninstalling this app my products are showing up as sold out. haha joke of an app.
July 15, 2020
DO NOT INSTALL IT WILL DESTROY YOUR WEBSITE. This app is fucking shit and should be taken off the app store I really wish I could make my rating lower but this is the lowest. I downloaded it and it made all my items out of stock so I uninstalled the app but the code still remained on my website so I had to pay someone to fix it. The support did not help at all.
July 9, 2020
downloaded this app and it made all my products unseen by customers. I asked for help as no-one could buy anything and they never helped me and I had to pay someone to help me. Horrible customer service !!!
July 7, 2020
Lost 18% in weekly sales, invested money and one week of my personal time. I read the bad comments and after talking to my developer I decided to install it last Monday June 29th. Basically this app ruined my cart and checkout experience. I hired two developers to look after the errors caused by this and I think the cart error is gone, not so sure. This app was real "TECH HELL" to me.
June 26, 2020
Once installed, the entire store inventory is displayed as sold out! In the end, no help just a more hustle with the shop.
June 22, 2020
The customer service is probably the worst I have ever experienced. A very trivial bug prevented me from installing it on my stores, and after 2 full weeks of receiving e-mails from 15 different support reps with copy/paste e-mails asking for the same damn things over and over and over I lost my patience and restored the backups I fortunately made prior - this app will install code which the app does not remove on uninstall while claiming in their FAQ that they promise the residual code won't hurt your store....how Shopify can officially endorse this app on the community support pages is a mystery. STAY FAR AWAY from this trash.
June 19, 2020
Our installer needs time to work on this, normally it take 2-3 business days however, our install request went up for this few months due to pandemic. So for now I don't have an exact time frame for you. hahahahahahhahahahahhahahahhahahahahahahha really im so angry they took from me more than a hour and in last i have to wait for 3 days
June 6, 2020
This app is trash. It screwed my theme. No support either. DO NOT DOWNLOAD, IT will damage your store.
June 4, 2020
DO NOT DOWNLOAD, this app made my page take 50sec to load in and it burried itself deeeep inside my theme, it makes it so you cant just remove the code files, you have to fix alot of code that has been replace. i have now spent over 5 hours finding what they changed and changed it back. i am not 100% if i've done it correct but i have no other choice than to keep on looking and hoping for the best. if you want your costumers to wait ca 1min before they can browse your store then this is the app for you.
June 2, 2020
NOT WORKING :(( Both bundles and Upsell apps are not working and after weeks its still not solved. I feel like ive waisted precious time and money i should i have gained with other apps. Very unhappy customer
May 12, 2020
Completely messed up my shop. Do not use the app!! Made really bad experiences with the service and the app
March 3, 2020
need to remove the app completely, i already eliminate but still appear BUNDLE variants, need all to be removed al variants created by this app inmediately!
March 2, 2020
Messed up our store. A complete hell to fix. Installed it, suddenly it made changes to our theme making weird text show up. Uninstalling the app after deleting the bundles. The code that remains makes the site really slow.
Feb. 14, 2020
It just messed up my product page. Once the code has been modified by this app, you can still delete the app, it wont give you your previous theme back Thank you !
Dec. 18, 2019
Added the app and was immediately charged without a trial. Then I found out that it only offers a % discount not a dollar amount... So wasted time and money on this app, not worth the hype
Hi there. It looks like you had downloaded the app a couple of years ago, in which case the trial would not reset. We attempted to call you in order to see what we could do, however were unable to get through. While we don't offer a dollar amount off, we do have the ability to offer a fixed bundle price, which automatically calculates the percentage off of the product bundle. We'd love to speak with you over the phone to see if there's anything we can do to help with your experience - please let us know if there's a better time we can call you and chat.
Dec. 12, 2019
DON"T GET THIS APP IF YOU WANT TO STAY IN BUSINESS! It stopped all codes from being used. It stopped our ambassador influencer program. All influencers didn't promote us like last year and we lost a lot of SALES because of it. The app stopped all cart recovery emails with discount codes to come back and shop. It messed up our site big time 3 weeks ago when we started the app with BFCM weekend. The app stopped all shipping on the site for 6 hours after the Bold team went into our site to fix some other problems. A customer had to point it out to us that there was a problem with the site through FB messaging. Shopify fixed the shipping problem that Bold messed up. Shopify did not support us with Bold because it's third-party software., though they told us to use Bold. Our small team of 3 spent multiple hours answering questions about why the site wasn't working right. We had to do a lot of draft orders by hand. Wouldn't allow for Shopify's built-in BOGO automatic discounts to run. The app took way too long to propagate when a change was made (hours). We had lots of upset and dissatisfied costumers. We were able to give away a few free $40 gift cards with bundle purchases but will have to see if they get redeemed. All in all, it was not a good experience and we had to pay you for it as well. I hope we keep afloat into the new year. I would NOT recommend your app to anyone.
Hello there. I wanted to first start off by profusely apologizing for the negative experience you had with our Bundles app - that's certainly not the experience that we want our merchants to have when working with us or using our apps. We wish we had been made aware of the issues that happened once our specialist had made a fix for you regarding the cents. We would have been sure to investigate the issue further to see if we could pinpoint it and get it resolved for you ASAP. If you wanted to give our app another chance, we would have our team of installers get the code properly installed on your store - while automatic installations are helpful, sometimes they need a bit of extra work due to the vast amount of different themes. One of our app experts, Guri, has reached out to you to discuss our offer further. If you are interested, we'd love to make this right for you. If not, we completely understand, and are very regretful that this is the experience you had while using our app.