BOLD Bundles ‑ Product Bundles
Bold Bundle, Discount Bundles & Product Bundling Shopify App
Rating
3.8
feedback
239
chart
#3,323
All reviews
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April 27, 2020
I wanted an app that could provide bundles and discounts to customers to increase sales and average order amounts. When I realized the bundles I created weren't installed correctly, Carter from customer support made it really easy for me to fix the problem.
April 24, 2020
Priyanka provided me with excellent service as I tried to figure out how to work this APP. Great customer service.
April 16, 2020
Great app and easy to use. The support is also exceptional so I can can highly recommend to anyone looking for this kind of app.
April 14, 2020
I used the app to make a bundle with our product, and it already gave us 10 $50 sales within the the first day! We use it as an up sell for our popular products, and it has been very successful for us. This is a not a product to rely on if you are not attracting clients already, but assists very well when there is a structured marketing in place. Customer service was very responsive as well, and Naman gave me the information I needed.
March 4, 2020
I recently was very confused about a couple of the options and a mess i made on my site. Naman answered quickly in the chat box and helped me through it all. I'd give them a 10 star review if i could. 2 reviews in 1 day? You're probably saying.. "no way this guy exists", right? But i'll be damned.. Bold Bundles did it again and are fixing my problems. Vighnesh guided me through this issue like they were carrying a wounded bird through fire. Thanks Vignesh! You really saved my Mix and Match issues. Hope to meet the entire team one day at a time through this Chat box.
Feb. 25, 2020
Carter was the man! He got our store up and running super fast. I asked way too many questions and he was quick to answer them all.
Feb. 24, 2020
Carter was a customer support who helped me the setting up of a bundle I had created using Bold Bundles. He was very patient, and gave me great instructions on how to solve my problem. This is a great app I would recommend any shopify customer to use.
Feb. 12, 2020
Incredible product, easy to use, & top-notch customer service. Naman, in particular, was extremely knowledgable and was a big help in answering all my questions.
Feb. 6, 2020
I was having an issue where depending on how the customer got to the checkout with the bundle product, they would either see the discount code area or not. I messaged support and immediately the rep, Cody, know exactly what I was talking about and how to fix it. He walked me through the whole thing! I did not have to worry about anything. Great app, great support!
Jan. 22, 2020
Any time I have to download an App is frustrating but with Bold Bundles it was easy and very intuitive. I love the chat for customer support, today Abhi help me, they answer quick and work side by side until any question/issue is solved. So far I had a good experience, hope to sell more to cover the cost for the App, a little pricey for a small business like mine but so far a good experience!
Dec. 14, 2019
AMAZIN SUPPORT TEAM! We had a few problems during installation and also a big bug when the shop was already in production, but the customer support helped us really really fast! Now everything works exactly as expected. From what we tested this is the best Bundle app for Shopify! :-)
Hi there! Thank you so much for the review; it means a lot to us. We're glad that our team was able to get everything working for you quickly! So sorry for the troubles you ran into during installation; our team is always ready to help however we can. Thank you so much for the kind words! We have put lots of work into the app, and are really glad to hear you think it's the best on Shopify. :-) Take care!
Dec. 12, 2019
Amazing customer support! I am very new to all of this and the Bold support team was incredible. I am so excited to try more of their apps.
Hello there! Thank you very much for the review; we're glad to hear that we've been able to help you out, and especially since you are new to all of it. Please don't hesitate to reach out if you have any other questions or concerns - we'd be glad to walk you through things, and look forward to seeing you use our other apps, too!
Dec. 18, 2019
I've gone from GREAT :) to POOR :( & now back to GREAT again!! I'm going to leave my previous comments below so that I'm sharing my honest experience. But I would like to thank Eric for contacting me so quickly by phone and working tirelessly over the course of a single day to get everything fixed for me. My site is working perfectly. The checkout conflict is resolved. The bundles are formatted beautifully. I think we've finally cracked it. Regardless of my issues with this app, I can't fault the team. They genuinely seem to care. They want to get it right. I'm confident that this is the app for me going forward. Thanks guys, let's hope we've resolved everything. THE NEGATIVE I wish I had taken more notice of the negative reviews :( At first this app seemed like a dream (see my original review below) but it's absolutely messed up my store & customer services have stopped responding to me to sort it out. I'm using the prestige theme & when customers go to checkout the prices of my products simply don't match what they're seeing in their cart. Everything is jumbled up & a complete mess. I was told this would take a day or two to fix. Two weeks on .. not only am I still getting daily complaints from customers about the checkout mess, the bundles I'd put together for a Christmas offer this weekend are formatted so badly with text overlapping, images not showing and chunks of the website missing. It's completely screwed up my store. I was told my ticket was a 'high priority' I'd hate to see low priority if a fortnight later it's actually worse! The Bold team sent me an email a week ago telling me everything was fixed. I replied to say it absolutely wasn't. No response from them since. I contacted the Prestige development team to see if they could assist and before I'd even mentioned the app by name they asked if it was a Bold app I was having trouble with. STAY AWAY if you value your customers. This app causes nothing but grief and hassle. Now I've got the nightmare of trying to get it removed to restore everything back to normal. Wish I'd listened to the negative reviews. ORIGINAL REVIEW (I should have waited longer to test it fully!) So, here's what I wanted ... an app that not only bundled my products together, but also drew down on stock from my existing inventory. So that I didn't have to physically pre-assemble a certain percentage of my stock. At first I wasn't sure whether it was something this app could do. It wasn't immediately obvious. So I reached out to Mayank on Live Chat who quickly explained it's in the premium version (also a free trial) It worked brilliantly! For some reason today (Black Friday) some of my bundles weren't working quite right, so I reached out again on the Live Chat. The team answered within seconds, looked at the back end data for me and explained it's because I need to disable my 'Buy it Now' button. They helped me do that and it's running brilliantly! This app achieved everything I was looking for and todays support - especially from Art, Jonathan & Simran has been fantastic! Excited to keep trialling different bundles out for customers through one simple interface.
Hello there! Wow, thanks so much for sharing your experience with our app and support - we're so glad to hear that you were able to give Bundles a go on a free trial, while still getting those inventory features you were looking for! :-) We're glad to hear you were able to use our Live Chat feature to get some quick answers, and some help from a few of our other specialists to make sure your bundles were appearing properly for your Black Friday sales! Best of luck with your sales this weekend, and please don't hesitate to reach out if you need anything more from us! We look forward to seeing your continued success with Bundles. :-)
Nov. 6, 2019
Thank goodness for Bold Bundles! We were getting pricing of up to $5,000 to make a script for our bundles. Then we stumbled upon the Bold Bundles app! With the help of Bold support we got this app configured perfectly for our store and the bundles are a huge seller for us!
Thanks so much for the review! We're very happy you were able to come across Bold Bundles, and that we've been able to suit your business' needs! Your bundles are very well put together, I can definitely understand why they are a great seller for you guys! Please let us know if we can assist with anything else. :-)
Oct. 31, 2019
So far so good. I am like a chimpanzee fixing a Ferrari when it comes to codes and such, so that was my main concern. It was easy enough for me to do it, so you should be fine too. When I encounter a small hiccup, Rahul was available on chat with an immediate response and we got it fixed in minutes.
Hey there! We're glad to hear that you're enjoying the app so far. I personally can understand where you're coming from with the code, I'm not well-versed in that myself, so it's great to hear that you were able to get the code installed with our Help Center instructions! Awesome to hear that Rahul was able to get you back on track when you encountered a small hiccup; we appreciate the review a lot, thank you! Please let us know if we can help with anything else, and we look forward to your continued success. :-)
Oct. 10, 2019
I had some problems installing the bundle app in the store and was helped very quickly. Within very little time the app was installed and running on the page. Problems with it later on also were solved to my complete satisfactions. I am very satisfied.
Hello! We're very sorry you ran into some issues with the installation of Bundles; we know that Liquid code can be difficult to use, so we always offer help from our expert installers in case you run into any issues. Thank you for the review; we're really glad that we could assist you with the issues you've run into!
Sept. 30, 2019
We just started using this app and our experience has been great. Customer service is super quick; Simran has helped us have a more user friendly and satisfying experience.
Hey there, thanks very much for the review! We're really glad to hear that you've loving the app and the experience you have had with us thus far. :-) We aim to provide the best in what we do! We really appreciate your review, and hope you continue loving Bundles - please let us know if we can help any further!
Sept. 24, 2019
Easy integration, and customer service is exceptional. Sukh immediately responded, pinpointed the issue quickly, and submitted a ticket for installation assistance for me right away. Terrific service!
Thanks so much for taking the time to leave us a review; we're so glad to hear that you've found the app to be easily integrated onto your store, and that our customer service specialists were able to assist you with the install! By the way, your honey bath & body products look amazing!
Sept. 12, 2019
Had some issues with the liquid. Reached out through their chat support. Regina was so helpful, I provided access to our store and was able to quickly see the issue within the liquid. We just have to wait about 2 business days, but the developers are going to fix it for us! This is awesome, other apps will just provide their guide rather than install / actually fix it for you. Can't wait for it to work 100% ! (I have already made sales from the app which is a little surprising considering that it wasn't installed correctly)
Hey there! Thanks so much for taking the time to leave us a review with your feedback and experience. Thank you so much for your patience! As of Friday, it looks like our install expert Snigdha had tested everything and made the necessary changes with success; we certainly hope you've found it to be working over the weekend! If not, please let us know and we'll get everything sorted for you. It's awesome to hear that you've generated some sales from the app already! We can't wait to see your success with it now that the installation has been completed.
Sept. 8, 2019
Had problems with installing this app but Parminder at Bold App Support was very helpful in resolving the problem for me.
Hey there, thank you for taking the time to leave us a review! We're so glad to hear that Parminder was able to help you with getting the installation working properly; it can certainly be difficult to work with the Liquid code! Our specialists are always ready to help you out, so please don't hesitate to reach out if you have any other questions. :-)