All reviews

Rating Breakdown

  • 5
    70% (448 ratings)
  • 4
    9% (59 ratings)
  • 3
    3% (18 ratings)
  • 2
    3% (17 ratings)
  • 1
    16% (102 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2019

Awesome app, makes it super easy to cross sell complimentary products while offering special pricing. Instantly adds value to offers. Plus, the support team is awesome. I was having issues and they jumped right in fixing them within two days without me having to lift a finger. It just works.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! We love hearing that you're enjoying our Bundles app - it's definitely a great way to increase your customers' cart value! Our support team is top-notch, and we're happy to hear you had a great experience with them. :-) Please let us know if we can help with anything else!

5 / 5 Share

Nov. 6, 2019

Thank goodness for Bold Bundles! We were getting pricing of up to $5,000 to make a script for our bundles. Then we stumbled upon the Bold Bundles app! With the help of Bold support we got this app configured perfectly for our store and the bundles are a huge seller for us!

Using app

Over 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thanks so much for the review! We're very happy you were able to come across Bold Bundles, and that we've been able to suit your business' needs! Your bundles are very well put together, I can definitely understand why they are a great seller for you guys! Please let us know if we can assist with anything else. :-)

5 / 5 Share

Oct. 31, 2019

So far so good. I am like a chimpanzee fixing a Ferrari when it comes to codes and such, so that was my main concern. It was easy enough for me to do it, so you should be fine too. When I encounter a small hiccup, Rahul was available on chat with an immediate response and we got it fixed in minutes.

Using app

17 days

Total reviews

8

Average rating

5.0

Developer Reply

Hey there! We're glad to hear that you're enjoying the app so far. I personally can understand where you're coming from with the code, I'm not well-versed in that myself, so it's great to hear that you were able to get the code installed with our Help Center instructions! Awesome to hear that Rahul was able to get you back on track when you encountered a small hiccup; we appreciate the review a lot, thank you! Please let us know if we can help with anything else, and we look forward to your continued success. :-)

5 / 5 Share

Oct. 25, 2019

Guri and his team did an amazing job! We were having issues at first but they jumped on the phone right away and resolved it. Our AOV has gone up 25% after installing this app. I tried quite a few product bundle apps, but Bold's is by far the best one. Keep up the good work and looking forward to seeing new releases from the Bold team!

Using app

--

Total reviews

6

Average rating

4.5

Developer Reply

Hi there, thank you very much for the review; we're so happy to hear that Guri and some of our other specialists were able to speak with you over the phone to get the app working properly. We're so glad to hear that you've been able to see such great results from Bundles so far! We look forward to seeing your continued success, and continuing to make the app even better.

5 / 5 Share

Oct. 17, 2019

I am still working on having the app installed, however, Chintan has been most helpful in offering updates on the progress. Thanks Chintan!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there; thank you for the review! We look forward to getting the app installed on your store so you can begin using it. :-) We're glad to hear that Chintan has been able to update you along the way; we hope to get it ready for you very soon!

5 / 5 Share

Oct. 15, 2019

I had lots of problems with the installation but as soon as I got hold with life saviour Sukh my problems went flying out of the window Sukh thanks so so much for your help you are a star!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We'll be sure to share the kind words with Sukh; we're glad to hear he was able to assist you with the installation! So sorry you ran into some problems with it in the first place.

5 / 5 Share

Oct. 10, 2019

I had some problems installing the bundle app in the store and was helped very quickly. Within very little time the app was installed and running on the page. Problems with it later on also were solved to my complete satisfactions. I am very satisfied.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Hello! We're very sorry you ran into some issues with the installation of Bundles; we know that Liquid code can be difficult to use, so we always offer help from our expert installers in case you run into any issues. Thank you for the review; we're really glad that we could assist you with the issues you've run into!

5 / 5 Share

Sept. 30, 2019

We just started using this app and our experience has been great. Customer service is super quick; Simran has helped us have a more user friendly and satisfying experience.

Store

INNATA

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, thanks very much for the review! We're really glad to hear that you've loving the app and the experience you have had with us thus far. :-) We aim to provide the best in what we do! We really appreciate your review, and hope you continue loving Bundles - please let us know if we can help any further!

5 / 5 Share

Sept. 24, 2019

Easy integration, and customer service is exceptional. Sukh immediately responded, pinpointed the issue quickly, and submitted a ticket for installation assistance for me right away. Terrific service!

Store

Perlier

Using app

Over 1 year

Total reviews

6

Average rating

3.8

Developer Reply

Thanks so much for taking the time to leave us a review; we're so glad to hear that you've found the app to be easily integrated onto your store, and that our customer service specialists were able to assist you with the install! By the way, your honey bath & body products look amazing!

5 / 5 Share

Sept. 27, 2019

After trying out this app, I saw the potential it had but decided it wasn't the right fit for my store's vision and theme. After I decided to remove it, however, problems arised when the bundle boxes sill remained visible on my store. I had trouble removing them, however the support team was very quick to respond to my concerns and help me fix the issues. Special thanks to Charles from Bold Commerce who went out of his way to see this issue resolved all the way through.

Store

hangful

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I'm very sorry you had troubles with getting the app properly installed, and when it wasn't working properly, uninstalled. Liquid code can sometimes be difficult to implement, so we have a team of installers ready to get the code installed properly onto any theme for all of our merchants. Should you decide you'd like to give our Bundles app another try, we'd be more than glad to get one of our installers to complete the install and test it out so you can try the app out how it should work! However, we understand you need to do what's best for your business, and are also more than willing to get the app's code completely removed from your store should you wish. One of our specialists, Charles, has left you an email, and was unable to reach you via phone. Please let us know what you'd like to do, and we will gladly assist with whichever option you choose!

5 / 5 Share

Sept. 15, 2019

Excellent app to create bundles and have them listed on a separate page as well as the product page. Excellent support provided for install.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, thanks so much for the review. We're really happy to hear that you're loving Bold Bundles and its ability to have your bundles on both the product and a separate page. Don't hesitate to reach out if you need any other help now that the installation is complete!

5 / 5 Share

Sept. 12, 2019

Had some issues with the liquid. Reached out through their chat support. Regina was so helpful, I provided access to our store and was able to quickly see the issue within the liquid. We just have to wait about 2 business days, but the developers are going to fix it for us! This is awesome, other apps will just provide their guide rather than install / actually fix it for you. Can't wait for it to work 100% ! (I have already made sales from the app which is a little surprising considering that it wasn't installed correctly)

Using app

8 months

Total reviews

4

Average rating

4.5

Developer Reply

Hey there! Thanks so much for taking the time to leave us a review with your feedback and experience. Thank you so much for your patience! As of Friday, it looks like our install expert Snigdha had tested everything and made the necessary changes with success; we certainly hope you've found it to be working over the weekend! If not, please let us know and we'll get everything sorted for you. It's awesome to hear that you've generated some sales from the app already! We can't wait to see your success with it now that the installation has been completed.

5 / 5 Share

Sept. 8, 2019

Had problems with installing this app but Parminder at Bold App Support was very helpful in resolving the problem for me.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thank you for taking the time to leave us a review! We're so glad to hear that Parminder was able to help you with getting the installation working properly; it can certainly be difficult to work with the Liquid code! Our specialists are always ready to help you out, so please don't hesitate to reach out if you have any other questions. :-)

5 / 5 Share

Sept. 5, 2019

Bold Bundle app is exactly what my Shopify store needed. Very easy to use. I got great support from Guri to get me going, but after that very smooth sailing. I must have to boost sales. I really like how it creates a page for your Bold Bundles. Fast customer support. Great communication. Highly recommended. Put it with the Brain and bundles are made for you.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad to hear that our Bundles app is the right solution for your store! And we're glad you like the feature that allows you to create a page of all your Bundle products. We love hearing that you're using Bundles with Bold Brain as well to create smart, automated bundles that your customers are sure to buy! Thank you so much for taking the time to leave us this review and share your experiences.

5 / 5 Share

Sept. 1, 2019

Just started using this app, but so far it's looking great. There are so many options to bundle your products plus it looks great on the website! The team is very responsive and they helped us set it up very quickly without any issues.

Store

ALPAKA

Using app

Almost 2 years

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for sharing this review! We're really happy to hear you're enjoying Bundles - we're here to do anything we can to help, so don't hesitate to reach out if you need any other assistance. Love your story by the way, and it's awesome to see the craftsmanship that comes out of hand-making your bags!

5 / 5 Share

Aug. 30, 2019

Great customer service and they help you set everything up. The app could be improved I'm sure, but the customer service is really nice.

Store

Sanshee

Using app

Over 4 years

Total reviews

11

Average rating

3.8

Developer Reply

Hi there, thank you very much for taking the time to leave us this review! We absolutely welcome and encourage feedback about our apps and our team, so please don't hesitate to let us know if you come across any issues or have suggestions for improvements!

5 / 5 Share

Aug. 8, 2019

Great app to help our customers get the value they want - Rajni did such a great job helping me figure out how to use it!

Using app

About 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Hi there! Thanks so much for your review. We're so glad that you and your customers are enjoying the app. With Rajni getting so many reviews we'll have to see about giving her a nice big raise :) Please don't hesitate to reach back out if you any questions from here!

5 / 5 Share

July 31, 2019

We have been using Bold Bundles for years. Absolutely love it! We recently launched a new theme and required support. Rajni came to the rescue! :D

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for your review. We're so happy to see that Rajni could help you out - we know how great she is :) We look forward to working with your site in the future!

5 / 5 Share

July 31, 2019

Great app, the support is really good ! I had a problem and had an answer quickly that fixed it. Really happy

Store

Gualap

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks so much for the review. We're happy to hear that our team could resolve your issue in a timely manner and loom forward to working with your store in the future. Please let us know if your need anything further from here!

5 / 5 Share

July 15, 2019

Very good app, the staff is very nice and helpful. Thank you very much. I will keep on using this app.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

We're glad our support team was able to assist with your inquiry! Please let us know if you need any other assistance - we'd love to help again. We're glad to hear you're enjoying the app; great hampers, by the way! Your Italian Taste basket looks amazing.