BOLD Bundles ‑ Product Bundles

Aug. 11, 2017

6 days later-paid for integration-no response from Bold-tired of waiting-going with a different bundles....and waiting for a refund for the money I paid for integration. Now 3 weeks and no response from Bold-no refund either.

July 12, 2017

Does not work with OBerlo , the orders will not show up in oberlo and you will never know until your customers call back sceaming

June 27, 2017

They shouldn't get even one star. What the ignorants! They broke my shopify and they charged me for it. During the installation they broke the header and they didnt test it. I wrote few emails nothing. I don't even want to test it. If this is what they offer - NOOO - thank you. You are lame.

June 6, 2017

Useless app, difficult to operate, not proper & prompt support is provided. In the name of support, they try to sell more app. Even customer purchased the single item from the bundle price.

Sept. 14, 2020

App seems good on paper but once installed it created variants and messed up all of our inventory. We have over 1,000 different variants with almost 10,000 in inventory. Now we get the opportunity to count every single thing again. All other shops, please be careful...this app just set us back two weeks. I wouldn't use this again if they paid me to. Absolute junk. Update 9/1420 - We installed this app again, thinking 2+ years later things would be better. NOPE! Same exact thing happened. I even reached out pre-install and they were supposed to install it on a backup theme. They did not, and it went live without our knowing. It created 26 new variants for each product, discounted products, and put inventory into products that we've been out of for over a year. Fool me once, shame on you...fool me twice, shame on me. I've learned my lesson this time...will never use this one again. I'm not even sure how Shopify allows them to sell it.

April 19, 2017

Forced Review. We are still testing the ap and would give a review when gone through all the features.

March 7, 2017

Crashed our site and support was rude/unresponsive. They did not even apologize. Could have been a disaster, but eventually things got fixed after a few hours of frantic. They asked for backend support and may have caused irreversible damage.

Feb. 3, 2017

Clunky. Really unattractive back screen to load bundles, instructions not clear. Support.....hmm must be pressing the wrong button as sitting waiting around for a chat support specialist to appear and nothing, this was after waiting all day for an email reply. Result - ditching it and going elsewhere. UPDATE - requested it be removed as the liquid update has wiped all the prices from my products. Really displeased with whole process, store is basically useless until this is fixed. Have requested refund of cost of app and liquid install as per their promise....watch this space! UPDATE 2 - To be fair responded and sorted within 30 mins and they are looking into it. Impressed with swift service this time and that has been fixed. Refund issued.

Dec. 14, 2016

Totally destructive app. My shop has been down for 4 days because their liquid code didn't work and I've been on the phone with Shopify trying to fix it. Avoid this app at all costs.

Nov. 29, 2016

Let me preface this by saying I have never left an app review before but my experience with this one was so awful I have to share. I would be very cautious to recommend this app- when the liquid code was installed by the bold team it deleted all of the prices on my website- it took them over 24 hours to fix- then the bundles were allowing discounts on products that were not suppose to be discounted- I called their customer support nearly a dozen times over 3 days because it was changing pricing on my website so often. The only thing positive i have to say about this app was that their customer service was very kind- although often unable to solve the problem for over 24 hours. Do not install this app if you are expecting a high volume of traffic on your site- it still has bugs (as one of the customer support people admitted to me) and is far more trouble than it is worth- uninstalling now.

Nov. 21, 2016

Disappointing, had high expectations but ended up deleting it within a week. Recommend that you read carefully what it can and can't do before you install it. To be fair it probably works fine for people who have a massive number of SKU's but for us it had so many limitations it wasn't worth pursuing. You can't for example link it to a collection that has multiple price points and use it to offer the customer 'any two' for a fixed price e.g $100.00. You have to say a % off. Probably more importantly, at no one time can you have the same product involved in more than one bundle. Just to reiterate, this is probably a great solution for some stores, just not for us.

Oct. 13, 2016

I'm using one of their apps, and only one, the discount app. I've tried this new bundles app, and the install has been an absolute disaster. I like the suite of apps that they have, but it's hard for me to recommend this company based on the challenges I've faced with correct and timely response and interaction to my issues--I've had errors show up in real time, and they don't treat that with any type of urgency. My trust level with them is pretty much shot. So, caveat emptor. I've tried to like using their apps, but it just ain't working for me.

Oct. 11, 2016

This app is awful. We were hoping to get a lot out of this, but we've been let down numerous times. Definitely not worth it for us and the multiple uses we have tried to use it for. It actually was the result of our shop going totally blank one day and resulted in significant losses in revenue. I would stay far away from this app.

Oct. 8, 2016

Crap app have to pay and then install yourself. Pay extra and they will do it for you. Are you stupid.

Dec. 2, 2015

Absolutely TERRIBLE experience with BOLD, who "boldly" denied even installing this app, after it caused all sorts of display problems with my website. I was advised this app would give the ability to offer bundles of items for Black Friday, only to find this does NOT work if any product appears in more than one bundle! The $25 installation charge does not even guarantee them getting things right, as stated they denied even installing. Sadly, this app is unsupported by Shopify which means that should any problems occur, then you are left to resolve them yourself. My advice - Get a developer to do this for you!!!! (P.S. A one-star rating has been applied because I had to give this to post the review, or I would be applying a minus rating!)

Nov. 24, 2015

The absolute worst "customer service". I paid to have the app installed their team over a month ago and the app is STILL not working. This app has cost my site hundreds of dollars. The "customer service" team did a "trial bundle" on my site and left it on without informing me of this. This allowed multiple customers to order items for free! The customer support team has only responded to my emails and phone calls by saying, "It looks like there is an issue you are having with the app. Is there anything else I can help with" They have done nothing to fix all the issues. I DO NOT recommend this app. So far, it seems like a scam. Extremely disappointed.

Nov. 23, 2015

I don't think you should be calling this app product bundles. It has way too many limitations. You can't list the bundle as a product, it can only be under the products that are within the bundle. You can't list an item that's in one bundle, in another etc etc etc. I understand that you're limited by shopify to some degree but it's very frustrating to find out all of these limitations after I got so excited :) Seems like support is on vaca these days.

Oct. 29, 2015

Support is very slow--took 3 days to get a response. Also the inability to include a product in more than one bundle makes this incredibly overpriced and these combined are what I'm basing my rating on.

July 18, 2015

Worst app ever award! This app created bundle SKU's for all of our 500+ products and lost sales. All of which had to be removed—by hand—after uninstalling the app. How about a big red button that says "WARNING: This will create new SKU's for all of your products"?!?

June 2, 2015

Quite simply - this app didn't work for us. The setup was very manual and required an extremely long synch process. Once synched it never worked properly. Our bundle special was live on our site (but not working properly) with no easy ability to turn it off so we lost a few hundred dollars while we figured out what was going on. If you're willing to dedicate a lot of time and resources to figuring this out and your website structure is very simple it may work for you, unfortunately we weren't in that camp.