All reviews

Rating Breakdown

  • 5
    70% (448 ratings)
  • 4
    9% (59 ratings)
  • 3
    3% (18 ratings)
  • 2
    3% (17 ratings)
  • 1
    16% (102 ratings)
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5 / 5 Share

Nov. 26, 2018

The customer service is outstanding. Before I purchase an app, I always read through the reviews to get genuine feedback of the functionality of the app and more importantly the support for the app. This app worked great and performed well for our recent sale. And when there was an issue, the support team was very responsive and stayed with me until the issue was resolved. Thanks to Navjot and the support team for assistance. Five stars!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2018

I've been using the app in my store with pretty good results. I've increased my conversion rate and average cart value with this app. Also, the customer support is really great! I had an issue with my google analytics tracking and with the help of Stan & Zach my issue was resolved within 2hrs. Very impressed by the app and customer support

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2018

This is for me the application, by far the best I have installed. It meets my business needs very well. Thank you for the application :)

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2018

We installed the app a few weeks ago and have been really liking it. Above all the great features that the app has, the customer support is AMAZING!! Our site needed extra finessing and Val, Kirtana, and Eric have gone above and beyond. It is such a nice feeling to know that you'll get a response in a reasonable amount of time, and know that they'll all that they can to resolve any question or concern. Very impressed!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 23, 2018

Aside of the fact the app has amazing features to increase your AOV, There is one person working for BOLD who deserves all the recognition they can get - CODY! What an absolute gem. Not only has he gone above and beyond to help me out with all of my questions, led me through all the steps, but has been an absolute pleasure to talk to all the way through, even in such a stressful week right before Black Friday! Customer service with this app is quick and efficient, once again thumbs up for all the wonderful work that you do!I would like to add Paul to my review as he helped me in a pressing matter-he was great at it-super quick and knowledgeable!Thank you

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2018

I've built a lot of eCommerce sites using Shopify, and I'm pretty much always using a Bold App to help boost sales. At the end of the day, the apps are paying for themselves. Excellent customer service, Guri was extremely helpful when I needed some assistance, I wouldn't hesitate to recommend any Bold app - thanks!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2018

Product Bundles are a great way to increase the sales. We are working more closely with the app to get the most out of it. The Bold support team are also nice people. They gave us a good assistance in installing the code.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2018

Great app, super easy to use. Bold have great support as usual too. Thanks so much guys, really enjoying the upsell app!

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

I installed this app as a recommendation from a friend, and it has been great so far. Their support has been very valuable and did not have to do anything more than a couple of clicks for its installation. Thanks guys.

Using app

13 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Bold has the most amazing customer service! Rifat specifically helped fix an issue for us that was highly necessary to get done that same day for a client. We are overly grateful for his help and fast service! Thank you!!!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

Great APP and Awesome Support! Thank you BOLD team for the excellent job. Bundles are truly an AOV Maximizer and Bold got your back.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

We use the app to bundle like minded products and it really helps to increase the average order values.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

The customer service I got from Charles when installing this app was so helpful and he made things easy to understand and guided me through the process! I'm excited to use this app and just knowing that the people on the other side are there and ready to help already gives me such confidence in using it!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 21, 2018

is app is really making the bundling part user friendly and i cant wait to see how well it gets people to buy more from my

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2018

Just purchased the product bundles app as it looked like a great tool for promotions. I had a few small problems but managed to get on a live chat with Val from the support team and she walked me through the process no problem , great service and a great product. highly recommend this to anyone serious about marketing promotions :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2018

We have used the Bold Bundles app on multiple clients stores and cannot say enough about it. The APP is great--as well as does everything we need it to. Even more so, the customer service is unbelievable!!!! Fast, courteous and highly effective. In our case we were under an extreme deadline and their representatives Parminder and Hoang couldn't have been better. They went above-and-beyond to help us and meet our client's urgent deadline/need. HIGHLY recommend the app!

Store

Dedcool

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2018

Great customer service. Thank you!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2018

Excellent app, and excellent customer support.

Store

Ae114

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2018

Excellent app and amazing customer service! Guri and CAM from the support team helped me with fast responds and great solution!

Store

Audace

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2018

GOOD .NICE

Using app

2 days

Total reviews

1

Average rating

5.0