All reviews

Rating Breakdown

  • 5
    89% (903 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    4% (42 ratings)

Reviews with Text

  • 98% (998)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2026

Great app to allow for product customizations. Support was very helpful!

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Very helpful for installing and testing!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Need some help and all resolved in 10 minutes very good service Thank You Very Much.....

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Have used for years to create product options - support are always quick and efficient.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

The app is very easy to use, and the support team is quick and extremely helpful. I use this app on my flower website to allow customers to add personalized messages for their loved ones, and app does exactly what I needed.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Great app with fast and helpful customer service. Highly recommended!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Great app and amazing support! I ran into a cart issue with my Horizon theme and reached out for help. The PC Product Customizer team fixed the problem on a Saturday night, which I really appreciate. Everything works perfectly now. Fast response, clear communication, and very professional service. Definitely recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Some functions weren't working, but thanks to the customer service team's help, the problem has been perfectly resolved.

Using app

1 day

Total reviews

3

Average rating

5.0

2 / 5 Share

Jan. 8, 2026

Not working if you already have option in shopify. You cannot add a simple checkbox+upsell applying to every option price. +Ugly it mades my premium theme "clunky" + cannot setup a dynamic picture when you hit the box.

Using app

16 minutes

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 8, 2025

Product Customizer works great for us, and we had a problem, Jevon really helped us. Thank you!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind feedback! We’re glad to hear Product Customizer is working well for you, and that Jevon was able to help resolve the issue. We really appreciate you taking the time to share your experience!

5 / 5 Share

Dec. 6, 2025

Fantastic customer support! Thank you

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We’re happy to hear our support team could provide a great experience. Your feedback truly means a lot to us.

5 / 5 Share

Dec. 6, 2025

Etienne was so helpful and actioned my requests promptly and effectively.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad to hear Etienne was able to help you promptly and effectively. We really appreciate you taking the time to share your experience!

5 / 5 Share

Dec. 1, 2025

So easy! Wonderful to work with!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re happy to hear you found the app easy to use and a pleasure to work with. We really appreciate your support!

5 / 5 Share

Nov. 27, 2025

As a shop owner newbie, I was well-supported by their team. They are responsive and resolve issues promptly. Recommended!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re really glad to hear that our team was able to support you and respond quickly as you got started. Helping new store owners feel confident is important to us, and we truly appreciate your recommendation!

5 / 5 Share

Nov. 24, 2025

The app is extremely intuitive and Deepanjoy is truly a joy to work with!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Deep was able to assist you so quickly and effectively.

5 / 5 Share

Nov. 19, 2025

Very supportive app and staff. Highly recommended to anyone.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Very easy install. Needed help for custom work. Support was super responsive and very helpful. Highly recommended.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your great feedback! We’re happy to hear that our support team was able to assist with your custom setup and that you’re enjoying the customization options. If you ever need anything else, we’re always here to help!

5 / 5 Share

Nov. 16, 2025

After initially contacting support via their website, I was advised the issue was related to Shopify and couldn’t be resolved directly. I reached out again through Shopify and was connected with Etienne, who worked tirelessly to fix the problem—product personalisation's weren’t coming through with orders to either the customer or our design team. Etienne’s dedication and persistence were outstanding. 100% great customer support. Highly recommended!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great feedback!

5 / 5 Share

Nov. 13, 2025

Very helpful support staff to integrate the app into your website. Customisation offer is perfect as well

Store

RAIA

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great feedback! We’re happy to hear that our support team was able to help you with the integration and that you’re pleased with the customization options. If you ever need more assistance, we’re always here to help!