All reviews

Rating Breakdown

  • 5
    89% (907 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    4% (42 ratings)

Reviews with Text

  • 98% (1,002)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 10, 2026

Good app and good customer service!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We’re happy to hear you’re enjoying the app and our customer service 😊

5 / 5 Share

Feb. 7, 2026

Very helpful and responded quickly on a weekend. Walked me through my questions and got everything fixed.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad we could help and get everything sorted quickly, even on the weekend 😊 If you need anything else, just let us know!

5 / 5 Share

Jan. 29, 2026

works perfectly for what we needed!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We’re so happy to hear it works perfectly for what you needed. If you ever need help or have questions down the road, we’re here 😊

5 / 5 Share

Jan. 26, 2026

Appreciate support helping me customize the templates for the best user experience. Highly recommend. App was easy to install and setup. Only needed help with the templates showing my custom options. Wish I found you app earlier - been trying to set this up for 6 months and still not launched my website - ready to launch it now.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind review! We’re glad we could help you customize your templates and get everything ready. Congrats on finally launching your website. We’re excited for you! 🎉

5 / 5 Share

Jan. 23, 2026

Great app to allow for product customizations. Support was very helpful!

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind review! 😊 We’re really glad to hear the app is helping with product customizations and that our support team was able to assist. If you ever need anything else or have questions down the line, we’re always here to help!

5 / 5 Share

Jan. 22, 2026

Very helpful for installing and testing!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! 😊 We’re happy to hear the installation and testing went smoothly and that our team could help. If you need any assistance in the future, don’t hesitate to reach out!

5 / 5 Share

Jan. 22, 2026

Need some help and all resolved in 10 minutes very good service Thank You Very Much.....

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We’re really glad we could help and get everything resolved so quickly. If you ever need assistance again, we’re just a message away. Truly appreciate your support!

5 / 5 Share

Jan. 22, 2026

Have used for years to create product options - support are always quick and efficient.

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for being a long-time user and for the lovely review! 😊 We’re thrilled to hear the app has been reliable for creating product options over the years, and that our support team continues to be quick and efficient. We truly appreciate your continued trust and support!

5 / 5 Share

Jan. 21, 2026

The app is very easy to use, and the support team is quick and extremely helpful. I use this app on my flower website to allow customers to add personalized messages for their loved ones, and app does exactly what I needed.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the thoughtful review! 🌸 We’re delighted to hear the app has been easy to use and that our support team could help quickly. It’s wonderful to know you’re using it to let customers add personalized messages for their loved ones—that’s exactly what the app is made for. We truly appreciate your support!

5 / 5 Share

Jan. 20, 2026

Great app with fast and helpful customer service. Highly recommended!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the recommendation! We’re glad you found the app useful and our support helpful. If you ever need assistance, we’re always here to help.

5 / 5 Share

Jan. 17, 2026

Great app and amazing support! I ran into a cart issue with my Horizon theme and reached out for help. The PC Product Customizer team fixed the problem on a Saturday night, which I really appreciate. Everything works perfectly now. Fast response, clear communication, and very professional service. Definitely recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We’re really happy to hear everything is working perfectly now. Our team is always glad to help—even on weekends. We truly appreciate your recommendation and support. If you ever need anything else, just reach out!

5 / 5 Share

Jan. 14, 2026

Some functions weren't working, but thanks to the customer service team's help, the problem has been perfectly resolved.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We’re glad our support team could help resolve the issue for you. If you need anything else in the future, feel free to reach out anytime.

2 / 5 Share

Jan. 8, 2026

Not working if you already have option in shopify. You cannot add a simple checkbox+upsell applying to every option price. +Ugly it mades my premium theme "clunky" + cannot setup a dynamic picture when you hit the box.

Using app

16 minutes

Total reviews

1

Average rating

2.0

Developer Reply

Thank you for your feedback. We see that the app was installed for a short time (around 16 minutes), and we didn’t receive any support request during that period. Some of the concerns mentioned can be theme-related and are often resolved with a quick check by our support team. We’d be happy to help if you decide to reach out anytime.

5 / 5 Share

Dec. 8, 2025

Product Customizer works great for us, and we had a problem, Jevon really helped us. Thank you!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind feedback! We’re glad to hear Product Customizer is working well for you, and that Jevon was able to help resolve the issue. We really appreciate you taking the time to share your experience!

5 / 5 Share

Dec. 6, 2025

Fantastic customer support! Thank you

Using app

About 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We’re happy to hear our support team could provide a great experience. Your feedback truly means a lot to us.

5 / 5 Share

Dec. 6, 2025

Etienne was so helpful and actioned my requests promptly and effectively.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the great feedback! We’re glad to hear Etienne was able to help you promptly and effectively. We really appreciate you taking the time to share your experience!

5 / 5 Share

Dec. 1, 2025

So easy! Wonderful to work with!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! We’re happy to hear you found the app easy to use and a pleasure to work with. We really appreciate your support!

5 / 5 Share

Nov. 27, 2025

As a shop owner newbie, I was well-supported by their team. They are responsive and resolve issues promptly. Recommended!

Using app

14 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We’re really glad to hear that our team was able to support you and respond quickly as you got started. Helping new store owners feel confident is important to us, and we truly appreciate your recommendation!

5 / 5 Share

Nov. 24, 2025

The app is extremely intuitive and Deepanjoy is truly a joy to work with!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Deep was able to assist you so quickly and effectively.

5 / 5 Share

Nov. 19, 2025

Very supportive app and staff. Highly recommended to anyone.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re really glad to hear you had a great experience. If you ever need any help, we’re always here for you.