All reviews

Rating Breakdown

  • 5
    88% (1,587 ratings)
  • 4
    6% (106 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2024

What a great app. Does exactly what I need & the customer service is incredible. Had a few times I've had to use the support and within an hour my problems are solved. Absolutely love the WhatApp support feature too. Thanks guys!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Very prompt response and solved my issue!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

I had difficulties at first, reached out to the team, and was helped in a timely manner. Thank you so much! You guys are awesome!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

Great app to use for custom products. The support is outstanding. I rarely have an issue, but if I do it's fixed in minutes. Thank you and the team for a great experience.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Excellent customer service , if you have an issue they respond within minutes and usually have everything working very quickly

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

great service

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi itty Bitty Keepsake, Thank you for your feedback! We’re glad to hear you’ve had a great experience with our service. We appreciate your support!

5 / 5 Share

Nov. 30, 2024

This app is great and helped me a lot to start my own restaurant.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Revupoints, Thank you for your feedback! We're thrilled to hear that the app has been a great help in starting your restaurant. We wish you continued success!

4 / 5 Share

Nov. 29, 2024

Customer support was very helpful, I had an issue - partly due to an old theme we were using, and they were able to fix quickly. Even provide additional supportive information.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

Developer Reply

Hi HIGH-5 PRINTWEAR, Thank you for your feedback! We're glad to hear that our support team was able to resolve your issue quickly and provide extra guidance along the way. We appreciate your support!

5 / 5 Share

Nov. 27, 2024

The app works well and the support is second to none. Always fixes any issues on the spot.

Using app

Over 1 year

Total reviews

7

Average rating

4.7

Developer Reply

Hi Elgin® USA, Thank you for your feedback! We're thrilled to know that the app is working well for you and that our support team has been able to address your issues promptly. We appreciate your support!

5 / 5 Share

Nov. 25, 2024

Very helpful solving my issue of attachments not coming through with the orders. I had no idea I needed to update the theme. Great customer service and patience in solving my issue.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Soul Beadz and Bling, Thank you for your feedback! We're glad to hear that our team was able to help resolve the issue with attachments and guide you through updating your theme. Your kind words about our customer service mean a lot to us. We appreciate your support!

5 / 5 Share

Nov. 25, 2024

Shevaughn has been a wonderful help in getting the customizer to work flawlessly on my website. I can't thank him enough - the app is fantastic for having customers add add-ons to their orders and its a perfect addition to any website!

Using app

Over 7 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi SNASH JEWELRY, Thank you for your feedback! We’re delighted to hear that Shevaughn provided wonderful help in getting the customizer to work on your website. It's fantastic to know the app is making it easy for your customers to add add-ons to their orders. We appreciate your support!

5 / 5 Share

Nov. 24, 2024

Always so helpful and there when I need them. Quick and fast. Will help you with your theme and the app. Have been using for almost a year

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi TheArtsOfDani, Thank you for your feedback! We’re happy to hear that our team has been helpful and quick to assist you with both your theme and the app. Your continued use over the past year means a lot to us. We appreciate your support!

5 / 5 Share

Nov. 16, 2024

I’ve been using the this app for my Shopify store, and it has completely transformed the way my customers interact with my products. This app makes it so easy to offer personalized products with a seamless and intuitive interface. Quick Response Times: Whenever I ran into a question or needed help with a customization, the support team responded within minutes. It's rare to find such fast and efficient service, especially when you’re working with an app that handles important aspects of your store.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi GiftsFulEra, Thank you for sharing your experience! We're delighted to hear how much the app has improved your store's customer interactions and that our support team was able to assist you promptly. Thanks for trusting us!

5 / 5 Share

Nov. 16, 2024

Service technique réactif et performant. Merci

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour KidouBox, Merci pour votre retour ! Nous sommes ravis de savoir que notre service technique a répondu à vos attentes. N’hésitez pas à nous recontacter si vous avez besoin d’aide.

5 / 5 Share

Nov. 12, 2024

Fantastic customer service!! I am really impressed with how the team got back to me and had fixed the issue before I had returned to the office the next day! 10/10 support, friendly and efficient -it may have been a quicker fix because I sent a screenshot of the issue and explained my query in as much detail as possible, so this may be useful to do when you first contact for them for help getting setup. I had never used this app for my store before, but I will be integrating more options on my product pages now as it's not so scary to do Definitely recommend ✨⭐

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chuck and Bertie, Thank you for your thoughtful feedback! It's great to hear that our team provided you with such prompt and friendly support. We truly appreciate the recommendation!

5 / 5 Share

Nov. 11, 2024

I have had this app since 2105 and I always receive very fast support and they always fix the errors while I wait. I love this app and its worth every penny!

Using app

Over 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bella & Blush, Thank you for being such a long-time user! It's fantastic to hear that you've consistently received fast and reliable support. Your kind words about the app mean a lot to us. We truly appreciate your loyalty!

4 / 5 Share

Nov. 11, 2024

Once the app was set up correctly, it seems to work great.

Using app

4 days

Total reviews

2

Average rating

4.5

Developer Reply

Hi Apex Performance Premier Racing Outfitters, Thank you for sharing your experience! We're glad to hear the app is working great for you. We appreciate your feedback!

5 / 5 Share

Nov. 10, 2024

great service, great help !

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi Maison Délara, Thank you for your feedback! We're glad to hear you had a great experience with our service. We appreciate your support!

5 / 5 Share

Nov. 9, 2024

La meilleure application pour les options produits que j'ai testé. Le service client est exceptionnel, Deepan m'a aider à résoudre un problème sur ma boutique qui n'était même pas lié avec cette application !

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour WallPoster, Merci pour votre retour ! Nous sommes ravis d’apprendre que vous appréciez notre application. Un grand merci à Deepan pour son aide précieuse, même au-delà de l’application. N’hésitez pas à nous contacter si vous avez d'autres questions ou besoins. Nous vous remercions pour votre confiance !

5 / 5 Share

Nov. 8, 2024

Deepanjoy provided a great demo for me and answered all of my questions. Thank you very much for your help.

Store

My Store

Using app

About 15 hours

Developer Reply

Hi My Store, Thank you for sharing your experience! We're so glad Deepanjoy's demo was helpful and that he could answer all your questions. Let us know if there's anything else we can assist you with! We appreciate your support!