Product Options & Customizer
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,759
chart
#481
All reviews
Rating Breakdown
Review RSS Feed
Sept. 5, 2023
Kjapp og god hjelp
Hello Fabslove.com, Thank you for the great review! We are glad that we could provide you with good, quick support to assist your store needs. Stephanie and the Customer Support Team
Aug. 31, 2023
Easy to use and staff answer questions fast, very professional app.
Hi Top Harness, Thanks for taking the time to write this review! We're very pleased to hear that the app is easy to use and that the service you received was both prompt and professional! Thanks again, Stephanie and the Customer Support Team
Aug. 29, 2023
We can easily enable customization for new products with just a few clicks. Really cool! Great additional options.
Hi there Pole, Thank you for taking the time to leave us this awesome review! We love that you are able to customize your products easily and that Product Options and Customizer works for your store. Stephanie and the Customer Support Team
Aug. 28, 2023
A must have for any Shopify store owner. Opens up new worlds of potential for ordinary products and makes them incredible! Support staff is super friendly and helpful with tech support!
Using app
8 months
Total reviews
1
Average rating
5.0
Greetings to you North Rockland Athletics powered by Fleet Fundraising, We appreciate you leaving this awesome review! We are ecstatic that you can see this app as a must have for store owners around the globe that want to make their ordinary products stand out. We also appreciate that you were able to use our support team to assist you with your technical needs. Product Options & Customizer is perfect for your store! Stephanie & The Customer Support Team
Aug. 28, 2023
Great App. Works very good. Customer support is 24/7 in chat. Great service! 100& recommend this app. Thank you
Hello there ZITOCASES, Thank you for taking the time to leave this 5-star review. We appreciate that you were able to use our customer support to assist you with setting up your app the way you want it to work. It is great to hear that Product Options and Customizer can benefit your store. Stephanie and the Customer Support Team
Aug. 24, 2023
The Support form Nicoz was Great, he helped me well! The Support is even available at 2 AM (UTC+2). The App is also working well! Also very easy to use, and there are a lot of options to customize.
Hi there Raindrop Care & Home, Thank you for leaving us such a great 5-star review. We love to hear that Nicoz was able to give you great support and help you with all of your customization you wanted for your store. That is what is great about Product Options and Customization, the ability to make it your own! Stephanie and the Customer Support Team
Aug. 16, 2023
We've just begun using this app, and I ran into a couple of issues related to our Shopify theme. I chatted with support twice in one day and Shevaughn was so helpful...both in solving my problem and in thinking ahead to another issue that might trip us up in the future. I really appreciated it!
Hello there KC Merch Co, First and foremost, thank you for the great review and for reaching out for support when you needed it! We are ecstatic that Shevaughn could step up and assist you with your needs in setting up your Product Options and Customizer app and that he was able to identify the future needs. We take pride in our customer support service and we love that you have found what you need in Product Options and Customizer. Stephanie and the Customer Support Team
Aug. 11, 2023
It works great, and if you happen to have an issue, their tech support is extremely fast and efficient!
Greetings to you gruporosadorodriguez, Thank you for taking the time to give us this great review. We are happy that our tech support could quickly assist you and that our app works great for your store. It is always fantastic that Product Options & Customizer can do what is needed to customize your products! Stephanie & The Customer Support Team
Aug. 7, 2023
I had some issues you today, trying to move some blocks around and making sure I set my Wizard up correctly. Kevon helped me twice, and he was amazing!
Hi there NYTEX Pro Shop, Thank you so much for your 5-star review. It is awesome that Kevon could step up and assist you with your desired set up. We appreciate that Product Options and Customizer can benefit your store! Stephanie & the Customer Support Team
Aug. 3, 2023
I am still learning how to fully use this app. But I have to say the customer support is AWESOME! Once a live person is on, which was quick, it's a live person who jumps right in. No bot making you spin your wheels. Shevaughn was great and has given top-rate customer service!
Greetings Frances Moon, Thank you for taking the time to leave such a great review! We are happy that Shevaughn was able to provide awesome, quick service for you. We love it that Product Options & Customizer is benefiting your store and we are here to help with whatever you may need. Stephanie and the Customer Support Team
July 27, 2023
I switched themes & needed some guidance. Nicoz was very knowledgeable & extremely helpful! App 5+ Even late at night, Nicoz responded offering to fix my new theme issues. Then the following morning and later that next day, Nicoz helped as well. Perfect app for customized products like monogramming, engraving and custom signage. Thank you for this super app! Nicoz Is awesome, 10+ stars! Having a real person, that is actually happy and eager to help your store run smoothly is a true blessing. Thanks again!
Greetings Shawn Weigman Designs, LLC Thank you for the great review and for being a long term app user. We are happy that Nicoz was able to help you with your new theme and that he stayed with you until you received resolution. We are glad that you can get the customization you want from Product Options and Customizer. Stephanie & the Customer Support Team
Oct. 12, 2023
Best customer service! I had a weird issue and couldn't figure it out no matter what I tried. Their support team stuck with the issue until it was resolved. They're wonderful to work with.
Hi Fancy Pants Boutique by Nancy, Thank you for your 5-star review. We are glad that Aman was able to apply his help and knowledge to assist you with all of the features you have available. Product Options & Customizer is perfect for your store. Stephanie & the Customer Support Team
July 26, 2023
Shevaugn and Nicoz are wonderful! Very helpful. This app is a solid addition to our shopify store. I am lookng forward to future updates!
Greetings RENDER3D, Thank you for your glowing review. It is great to hear that Shevaughn and Nicoz were able to assist you with your store. Do not hesitate to reach out if you need more assistance as you set up your store. Stephanie & the Customer Support Team
March 4, 2024
Had a great customer service experience today. We just upgraded our theme and had an issue with the Product Options & Customizer app which we've been using for several years now. Opened the chat on their site and they had it solved for us in 5 minutes. Doesn't get better than that. Thanks. Update: had another small issue today and once again, 5 minutes and all fixed. Thanks again!
Hello Ted's Cigars, Thank you for your 5-star review. We are glad that you had fast customer service and that we were able to assist you! Thank you for being a long-term customer. It is great that Product Options & Customizer is benefiting your store. Stephanie & the Customer Support Team
July 24, 2023
We've been using this app for years with no difficulty. We had a recent issue with it after we updated our theme, but customer service fixed it within an hour of being notified of the issue. Excellent service.
Greetings Booster Club Sales, Thank you for the glowing review and thank you for being a valued customer. We are happy that you reached out to support and was able to get the service you needed for your updated theme. It is great to hear that Product Options & Customizer is supporting your store needs. Stephanie & the Customer Support Team
July 24, 2023
In the beginning, it took about 5 minutes to understand the functions. The support has additionally answered the last questions very quickly and helpfully. Individual adjustments were even made within 10min after the request. Thanks for the quick help, we will test the "product options" and see how the store users like it. Keep up the good work
Helo Hook, Slice, and Friends, Thank you for your 5-star review. It is great to hear that you were able to utilize our support team to help you understand the functionality of Product Options & Customizer and get quick resolution to your needs. Your store looks great! Stephanie & the Customer Support Team
July 20, 2023
It was very easy to create an option! It was exactly what i wanted. I am a very happy user of this app. The support team is very good and they helped very fast. My problem was solved really fast!
Hello insecti, Thank you for your positive review. We are so glad that our support team was quickly helpful and able to resolve your needs! It is also great that Product Options and Customizer has made it easy for you to create your options desired for your store. We are here if you need us. Stephanie and the Customer Support Team
July 19, 2023
Bon support! Ils nous ont aidé assez rapidement, le produit répond à nos attentes, c'est de la qualité.
Greetings Joya Online, Thank you so much for your 5-star review. We are so happy that we could rapidly support you as you set up your products! We are here to help you anytime you need with Product Options and Customizer. Stephanie & the Customer Support Team.
July 14, 2023
great customer service! quick to resolve and works as expected!
Hello Unlimited Cornhole, Thank you for your positive review. We appreciate that you had great customer service and that your issue was quickly resolved. Your store looks fantastic. It is great that Product Customizer is helping your products stand out. Stephanie and the Customer Support Team
July 14, 2023
We’ve been using app for several years to add custom options to products and it has always worked seamlessly for us. But they really stand out from a support perspective. In our migration to a 2.0 theme, they went above and beyond to ensure the app was installed and working before we published. Good support is not a given anymore, but this company really shines. Well done and we highly recommend.
Greetings Mellow Monkey, Thank you for the 5-star review. We love that your migration to the 2.0 theme went smoothly with our customer support assistance. We are here for you whenever you need us. It is great to hear that Product Customizer is benefiting your store! Stephanie and the Customer Support Team