All reviews

Rating Breakdown

  • 5
    89% (906 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (42 ratings)

Reviews with Text

  • 98% (1,001)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 7, 2023

Quick customer service! Got my questions answered and we were on our way. Very helpful for adding variants to products.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Magic City Monograms Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! Tanu & The Product Customizer Support Team

5 / 5 Share

June 6, 2023

The developers are very dedicated. I'm truly grateful for their assistance. They have helped me solve many issues. Thank you once again.

Using app

About 6 hours

Total reviews

76

Average rating

4.9

Developer Reply

Hello to our friends at 我的商店 Thank you for the fantastic review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that our developers helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We want to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

June 13, 2023

These guys were brilliant, understood what I was trying to achieve and helped me through the process start to finish, with professionalism, skill and a bit humour. These guys were brilliant, 7am, they jumped on a call and helped make some modifications after customer feedback. Polite, professional and know their stuff! Thanks again

Store

My Store

Using app

7 days

Developer Reply

Hello to our friends at My Store Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

June 3, 2023

excellent app, so easy to use, so i would definitely recommend! and if you do have any issues the customer service is excellent and very very quick!!!

Using app

Almost 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Five on 3 Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the high recommendation. Tanu & The Product Customizer Support Team

5 / 5 Share

May 29, 2023

Very Quick and helpful! I've been using this app for about 3-4 years and never had a problem with the app.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Prettyinkonly Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

July 5, 2023

Update: I keep being amazed by the service! Thank you for all your hard work Shevaughn!! You are an awesome Human!!! You make my work so much easier!! Definitely Recommended! Great Customer Assistance! I had a very difficult time before this app, but they swooped in and Recued me! Thanks Guys! Great Job! Ref > I'm using this app to add options under my products for personalization.

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hi TLK_OudBoutique, Thank you so much for the glowing review! We're delighted to hear that Product Options & Customizer has been able to support additional personalized options for your store. We always strive to provide the best support possible, and we're thrilled that you had such a great experience with Shevaughn! Making our merchants' lives easier is a core value of our support team, so it is truly gratifying to hear this feedback. As always, we are here to help! Tanu & The Product Customizer Support Team

5 / 5 Share

May 23, 2023

Our business incorporates over 100,000 custom handmade item variants, and we needed a good app with great customer service to help us achieve a positive customer experience. The Product Customizer team has worked above and beyond to bridge the gap between our theme and their plugin to make it work seamlessly. So far, we've had a great experience with them and look forward to utilizing their app for a long time to come.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Bolder K9 Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 18, 2023

excellent customer service! Sheniel went above and beyond helping with my store . i would recommend

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at LopeLocks UK Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 18, 2023

This app is great and made it so easy to customize a product. The customer service is even better. I reached out after 9pm and Shenial assisted and fixed all the issues in a timely manner while keeping me informed during the process. I highly recommend using this app.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at People's Pharmacy Thank you for the fantastic review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that Sheniel helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We want to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 15, 2023

Love this product, easily lets you customize each product and create add on pricing. Has worked flawlessly and the one time I had an issue it was resolved in minutes.. Highly recommended !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Elegant Temptations Bakery Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We appreciate the high recommendation. Tanu & The Product Customizer Support Team

5 / 5 Share

May 11, 2023

Great app, and quick support. We would recommend to anyone looking to have extensive product options.

Using app

Over 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Slick Woody's Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 11, 2023

We use this app really well. The support has been amazing - they sorted out my issue with a theme update in 10 mins really well. Though for future advancements - I'd love if there was a way of moving the data or downloading it to support our order management system in some way as the business has grown.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Solesmith Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 9, 2023

Customer service for this app is incredible. I needed a couple things moved around on my site, and customer service fixed it within 5 mins. I love how to customization also fits my theme. A lot of other apps completely tweaked the entire product page so it did not fit the theme

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Linkbeforeyousink Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 3, 2023

Great app for displaying options. Helpful customer service (especially Aman) FYI - Customer service is not open on weekends.

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Angeltripp Hair Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 3, 2023

Great app, nice to be able to be able to have products where you have to enter in dates. Some of the other apps I noticed doesn't have that option.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at HonorSociety.org Store Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

April 28, 2023

Sono stati cordialissimi e mi hanno seguita in ogni mia richiesta, all'inizio avevo qualche difficoltà ma mi hanno mandato immagini e video tutorial direttamanete dal mio sito per spiegarmi. Grazie ancora!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Ciao ai nostri amici di CREARELAB Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app e che il nostro team di supporto è stato in grado di aiutarti. Apprezziamo davvero la tua attività e siamo molto grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte! Saluti, Pushpesh e il team di supporto per la personalizzazione del prodotto

5 / 5 Share

April 25, 2023

Thank you for such an amazing support. The app is easy to use and extremely useful for a reasonable price.

Using app

Over 6 years

Total reviews

28

Average rating

4.4

Developer Reply

Hello to our friends at Un Lieu de Lumière - cours à distance en ligne de soins énergétiques Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

April 25, 2023

Wow, the support is amazing. They got us up and running quickly. Helped with the installation and added some customizations. A+++

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at JovelyCo Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

April 20, 2023

App was a little hard to get up and running, but I contacted support and they set it up for me. Have gotten an order since then and the app seems to be working!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at BFF Rings Thank you for the fantastic review. We're delighted you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

April 20, 2023

Great customer service if you have questions. Quick responses and the app works seamlessly with Shopify.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Overflow Vinyl Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team