All reviews

Rating Breakdown

  • 5
    88% (1,576 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2023

Great! Im currently using it to add customisation to my product. I encountered some problems, which was quickly solved after I wrote in my request for help. The support given is great and prompt. I highly recommend this app :)

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi There The Little Meets, Thanks so much for your great review. We are very happy that you used our Customer Support free resources to assist you with your setup and that it was quickly resolved! We love to hear that Product Options and Customizer is helping your products stand out. Stephanie and the Customer Support Team

5 / 5 Share

Sept. 12, 2023

Très bonne application qui permet beaucoup de possibilités de personnalisation. facile à mettre en place et le service client est super réactif et compétent !

Store

Welinox

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Welinox, Nous apprécions que vous preniez le temps de nous laisser cette critique 5 étoiles! Le support client a travaillé dur pour s’assurer qu’ils restent prêts et bien informés pour les besoins des commerçants et nous sommes heureux que vous ayez utilisé ce service gratuit pour vous aider avec la personnalisation de votre produit. N’hésitez pas à nous contacter chaque fois que vous avez besoin de nous. Stephanie and the Customer Support Team

5 / 5 Share

Sept. 11, 2023

Parfait Nicoz est vraiment le boss !

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Bonjour Rubyquality, Merci d’avoir laissé cette excellente critique! Nous apprécions que Nicoz ait pu vous aider et vous faciliter la vie! Nous espérons que Product Options et Customizer vous apporteront tous les avantages dont vous avez besoin pour votre magasin. Stephanie and the Customer Support Team

5 / 5 Share

Sept. 7, 2023

Exactly what I was looking for! I had some difficulty setting it up, but I hopped on the live chat and within minutes I gave them access to my store and they went it and did everything for me - very happy with this app.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello there Stinky Pinkies, We appreciate that you took the time to write this 5-star review and that you reached out to our support team to get the help you needed setting up your app. It is great to hear that Product Options and Customizer is benefiting your products from your store. Stephanie and the Customer Support Team

5 / 5 Share

Sept. 6, 2023

Their app is great. Customer service and support line even better!

Store

Truphae

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Truphae, Thank you for taking the time to give us this great review! We love that you reached out and received the help you needed to set up your app the way you wanted it. It is great to hear that Product Options and Customizer can benefit your store. Stephanie and the Customer Support Team

5 / 5 Share

Sept. 5, 2023

Kjapp og god hjelp

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Fabslove.com, Thank you for the great review! We are glad that we could provide you with good, quick support to assist your store needs. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 31, 2023

Easy to use and staff answer questions fast, very professional app.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Top Harness, Thanks for taking the time to write this review! We're very pleased to hear that the app is easy to use and that the service you received was both prompt and professional! Thanks again, Stephanie and the Customer Support Team

5 / 5 Share

Aug. 29, 2023

We can easily enable customization for new products with just a few clicks. Really cool! Great additional options.

Store

Pole

Using app

About 1 year

Total reviews

8

Average rating

3.5

Developer Reply

Hi there Pole, Thank you for taking the time to leave us this awesome review! We love that you are able to customize your products easily and that Product Options and Customizer works for your store. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 28, 2023

A must have for any Shopify store owner. Opens up new worlds of potential for ordinary products and makes them incredible! Support staff is super friendly and helpful with tech support!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings to you North Rockland Athletics powered by Fleet Fundraising, We appreciate you leaving this awesome review! We are ecstatic that you can see this app as a must have for store owners around the globe that want to make their ordinary products stand out. We also appreciate that you were able to use our support team to assist you with your technical needs. Product Options & Customizer is perfect for your store! Stephanie & The Customer Support Team

5 / 5 Share

Aug. 28, 2023

Great App. Works very good. Customer support is 24/7 in chat. Great service! 100& recommend this app. Thank you

Using app

7 days

Total reviews

18

Average rating

5.0

Developer Reply

Hello there ZITOCASES, Thank you for taking the time to leave this 5-star review. We appreciate that you were able to use our customer support to assist you with setting up your app the way you want it to work. It is great to hear that Product Options and Customizer can benefit your store. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 24, 2023

The Support form Nicoz was Great, he helped me well! The Support is even available at 2 AM (UTC+2). The App is also working well! Also very easy to use, and there are a lot of options to customize.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there Raindrop Care & Home, Thank you for leaving us such a great 5-star review. We love to hear that Nicoz was able to give you great support and help you with all of your customization you wanted for your store. That is what is great about Product Options and Customization, the ability to make it your own! Stephanie and the Customer Support Team

5 / 5 Share

Aug. 16, 2023

We've just begun using this app, and I ran into a couple of issues related to our Shopify theme. I chatted with support twice in one day and Shevaughn was so helpful...both in solving my problem and in thinking ahead to another issue that might trip us up in the future. I really appreciated it!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there KC Merch Co, First and foremost, thank you for the great review and for reaching out for support when you needed it! We are ecstatic that Shevaughn could step up and assist you with your needs in setting up your Product Options and Customizer app and that he was able to identify the future needs. We take pride in our customer support service and we love that you have found what you need in Product Options and Customizer. Stephanie and the Customer Support Team

5 / 5 Share

Aug. 11, 2023

It works great, and if you happen to have an issue, their tech support is extremely fast and efficient!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Greetings to you gruporosadorodriguez, Thank you for taking the time to give us this great review. We are happy that our tech support could quickly assist you and that our app works great for your store. It is always fantastic that Product Options & Customizer can do what is needed to customize your products! Stephanie & The Customer Support Team

5 / 5 Share

Aug. 7, 2023

I had some issues you today, trying to move some blocks around and making sure I set my Wizard up correctly. Kevon helped me twice, and he was amazing!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there NYTEX Pro Shop, Thank you so much for your 5-star review. It is awesome that Kevon could step up and assist you with your desired set up. We appreciate that Product Options and Customizer can benefit your store! Stephanie & the Customer Support Team

5 / 5 Share

Aug. 3, 2023

I am still learning how to fully use this app. But I have to say the customer support is AWESOME! Once a live person is on, which was quick, it's a live person who jumps right in. No bot making you spin your wheels. Shevaughn was great and has given top-rate customer service!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Frances Moon, Thank you for taking the time to leave such a great review! We are happy that Shevaughn was able to provide awesome, quick service for you. We love it that Product Options & Customizer is benefiting your store and we are here to help with whatever you may need. Stephanie and the Customer Support Team

5 / 5 Share

July 27, 2023

I switched themes & needed some guidance. Nicoz was very knowledgeable & extremely helpful! App 5+ Even late at night, Nicoz responded offering to fix my new theme issues. Then the following morning and later that next day, Nicoz helped as well. Perfect app for customized products like monogramming, engraving and custom signage. Thank you for this super app! Nicoz Is awesome, 10+ stars! Having a real person, that is actually happy and eager to help your store run smoothly is a true blessing. Thanks again!

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Greetings Shawn Weigman Designs, LLC Thank you for the great review and for being a long term app user. We are happy that Nicoz was able to help you with your new theme and that he stayed with you until you received resolution. We are glad that you can get the customization you want from Product Options and Customizer. Stephanie & the Customer Support Team

5 / 5 Share

Oct. 12, 2023

Best customer service! I had a weird issue and couldn't figure it out no matter what I tried. Their support team stuck with the issue until it was resolved. They're wonderful to work with.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Fancy Pants Boutique by Nancy, Thank you for your 5-star review. We are glad that Aman was able to apply his help and knowledge to assist you with all of the features you have available. Product Options & Customizer is perfect for your store. Stephanie & the Customer Support Team

5 / 5 Share

July 26, 2023

Shevaugn and Nicoz are wonderful! Very helpful. This app is a solid addition to our shopify store. I am lookng forward to future updates!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Greetings RENDER3D, Thank you for your glowing review. It is great to hear that Shevaughn and Nicoz were able to assist you with your store. Do not hesitate to reach out if you need more assistance as you set up your store. Stephanie & the Customer Support Team

5 / 5 Share

March 4, 2024

Had a great customer service experience today. We just upgraded our theme and had an issue with the Product Options & Customizer app which we've been using for several years now. Opened the chat on their site and they had it solved for us in 5 minutes. Doesn't get better than that. Thanks. Update: had another small issue today and once again, 5 minutes and all fixed. Thanks again!

Using app

Almost 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Ted's Cigars, Thank you for your 5-star review. We are glad that you had fast customer service and that we were able to assist you! Thank you for being a long-term customer. It is great that Product Options & Customizer is benefiting your store. Stephanie & the Customer Support Team

5 / 5 Share

July 24, 2023

We've been using this app for years with no difficulty. We had a recent issue with it after we updated our theme, but customer service fixed it within an hour of being notified of the issue. Excellent service.

Using app

About 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Booster Club Sales, Thank you for the glowing review and thank you for being a valued customer. We are happy that you reached out to support and was able to get the service you needed for your updated theme. It is great to hear that Product Options & Customizer is supporting your store needs. Stephanie & the Customer Support Team