All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 12, 2023

Such a great app to have when you need to add product variants in your shop. The person who helped me made sure that I set up the product correctly! I'm currently using the free plan as, right now, I only need to customize one product in my shop but will switch to the paid version once I need to customize more products in my shop!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Greetings Seaside Haven Candle Company, We appreciate your 5-star review and we are glad that you recieved the assistance you needed to set up your product. It is always great to hear how Product Options and Customizer can make your product stand out! We are here to assist you with anything you may need. Stephanie & the Customer Support Team

5 / 5 Share

July 10, 2023

Very easy to use, had an issue but support solved it promptly. Can recommend it to anyone looking to get around Shopify's dumb limitation on options.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Greetings The Renewed Store, Thank you for the positive review. We are glad that Customer Support could promptly assist you with setting up your needs and that Product Options & Customizer is easy for you to use. We are here for you when you need us. Do not hesitate to reach out at anytime. Stephanie & the Customer Support team

5 / 5 Share

July 3, 2023

app is easy to use and customer service helped A TON! Was having an issue getting to the next steps in the setup wizard but was easily fixed and they were quick to reply

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sugar Pop Fizz, Thank you so much for the 5-star review. We are so glad that the Customer Support team was able to assist you with the setup wizard. Your store looks amazing! It is great that Product Customizer is working for you. Stephanie and the Customer Support Team

5 / 5 Share

June 28, 2023

Great service and product. Emailed a few times to ask for help with the system and they’re always very quick at replies and very helpful with what I need

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Spoken Gifts LTD, Thank you for your glowing review and we appreciate that our quick service has been helpful to you! The large selection of personalized gifts on your site looks fantastic. We are very happy that Product Customizer can add value to your store. Stephanie & the Customer Support Team

5 / 5 Share

July 22, 2024

Fast customer support, helped me in 10 minutes to solve the problem i had with the app. Great service

Store

Achieve

Using app

About 1 year

Total reviews

5

Average rating

4.2

Developer Reply

Greetings Achieve, Thank you for the 5-star review, we agree that Aman is the best! Dog owners will love those personalized harnesses and we are happy that Product Customizer can add value to your store.

5 / 5 Share

June 27, 2023

Aman was very helpful and understanding of my frustrations. He was able to get the app working in no time. I am happy that I can now offer customized products to my customers.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Silverlitecreations, Thanks so much for the positive review! We are so glad that you found our app helpful and Aman was able to assist you in getting the app up and running. Your collection of tumblers looks fantastic, we're so happy to see a great implementation of Product Customizer!

5 / 5 Share

June 23, 2023

Truly helpful assistence, i could not solve the problem i shared the assistance email with the staff and they thought of it fantastic! this app work perfect for customize

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Menu Due Forni Thank you for the glowing review. We're thrilled to learn that we were able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Stephanie & The Product Customizer Support Team

5 / 5 Share

June 22, 2023

This app looks like it will work well for us. The Support we received was awesome and Nicoz helped set things up! Thank you Nicoz!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Tigershark Thank you for the glowing review. We're thrilled to learn that Nicoz was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Stephanie & The Product Customizer Support Team

5 / 5 Share

June 22, 2023

Wow this is the Best app shopify has to offer.Thanks to Nicoz for helping take care of my issues super super fast and professional.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Head 2 Toe Plus Thank you for the glowing review. We're thrilled to learn that Nicoz was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Stephanie & The Product Customizer Support Team

5 / 5 Share

June 21, 2023

I am building my own store and purchased this app without knowing anything about how to set it up. With messenger, I was up and running quickly, just minutes for someone to answer and willing to help. Shevaughn was my lifeline on this! Great App and Great Service!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Nooga Brand Thank you for the glowing review. We're thrilled to learn that Shevaughn was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

June 14, 2023

I recently had the opportunity to reach out to the support team of this app, and I must say they exceeded my expectations. The level of assistance and guidance I received was exceptional. The team was incredibly helpful and responsive throughout the entire process. They listened attentively to my issue and provided clear instructions to help resolve it. They even went the extra mile by patiently addressing my follow-up questions, ensuring that I fully understood the solution. What impressed me the most was their genuine willingness to assist. They made me feel valued as a user and went above and beyond to ensure my satisfaction. Their professionalism and knowledge were evident in every interaction. I greatly appreciate the support team's dedication and commitment to providing top-notch assistance. It's evident that they take pride in delivering exceptional customer service. I highly recommend this app based on the outstanding support I received. Kudos to the support team for their efforts in making my experience a truly positive one!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at lindaparadisacademy Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

June 13, 2023

The application is really very cool, the support is fast and active, especially AMAN, he is really friendly and helpful. I advise everyone

Store

Lonixe

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Lonixe Thanks for sharing your review with us and the community. We're thrilled to learn that AMAN was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

June 7, 2023

Quick customer service! Got my questions answered and we were on our way. Very helpful for adding variants to products.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Magic City Monograms Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! Tanu & The Product Customizer Support Team

5 / 5 Share

June 6, 2023

The developers are very dedicated. I'm truly grateful for their assistance. They have helped me solve many issues. Thank you once again.

Using app

28 days

Total reviews

53

Average rating

5.0

Developer Reply

Hello to our friends at 我的商店 Thank you for the fantastic review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that our developers helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We want to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

June 13, 2023

These guys were brilliant, understood what I was trying to achieve and helped me through the process start to finish, with professionalism, skill and a bit humour. These guys were brilliant, 7am, they jumped on a call and helped make some modifications after customer feedback. Polite, professional and know their stuff! Thanks again

Store

My Store

Using app

12 days

Developer Reply

Hello to our friends at My Store Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

June 3, 2023

excellent app, so easy to use, so i would definitely recommend! and if you do have any issues the customer service is excellent and very very quick!!!

Using app

Almost 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Five on 3 Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the high recommendation. Tanu & The Product Customizer Support Team

5 / 5 Share

June 2, 2023

Really good app. Customer service is really helpful too, they reply super fast and are really responsive. Got my issue fixed in minutes. Would 10000% recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Luxe Life Lingerie Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! We appreciate the high recommendation. Tanu & The Product Customizer Support Team

5 / 5 Share

May 29, 2023

Very Quick and helpful! I've been using this app for about 3-4 years and never had a problem with the app.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Prettyinkonly Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

July 5, 2023

Update: I keep being amazed by the service! Thank you for all your hard work Shevaughn!! You are an awesome Human!!! You make my work so much easier!! Definitely Recommended! Great Customer Assistance! I had a very difficult time before this app, but they swooped in and Recued me! Thanks Guys! Great Job! Ref > I'm using this app to add options under my products for personalization.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi TLK_OudBoutique, Thank you so much for the glowing review! We're delighted to hear that Product Options & Customizer has been able to support additional personalized options for your store. We always strive to provide the best support possible, and we're thrilled that you had such a great experience with Shevaughn! Making our merchants' lives easier is a core value of our support team, so it is truly gratifying to hear this feedback. As always, we are here to help! Tanu & The Product Customizer Support Team

5 / 5 Share

May 23, 2023

Our business incorporates over 100,000 custom handmade item variants, and we needed a good app with great customer service to help us achieve a positive customer experience. The Product Customizer team has worked above and beyond to bridge the gap between our theme and their plugin to make it work seamlessly. So far, we've had a great experience with them and look forward to utilizing their app for a long time to come.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Bolder K9 Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team