PC ‑ Custom Product Options
Add variant option to personalizing and customizing products
Rating
4.7
feedback
988
chart
#822
All reviews
Review RSS Feed
Oct. 13, 2022
They were very helpful and quickly installed the app, where I was stuck. EVerything seems like working. I will update this review if I have any issues but so far, so good.
Hello to our friends at Babeina Jewelry Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Product Customizer Support Team
Oct. 12, 2022
Great support, helped to integrate with a 3rd party landing page builder for no extra costs. Highly recommended
Hello to our friends at Microstart Farming Thank you for the glowing review and the recommendation. We're so happy to hear that our support team helped to integrate with a 3rd party landing page builder. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Oct. 12, 2022
Great app and great customer service team. Kevon was able to fix an issue with our site immediately and walked me through everything. Thank you!
Hello to our friends at The Social Dawg Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Kevon was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
Oct. 5, 2022
Amazing, and easy to use app! Even better service! The team resolved any technical issues I had almost immediately. Thank you!
Hello to our friends at Boo Bear Gifts Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Oct. 4, 2022
Love the app. Support is super nice and skilled. A lot of customization and compatibility with other apps like pagefly.
Hello to our friends at BLOOM&STRIPES オンラインショップ Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team
Sept. 30, 2022
So far so good. I am still learning how to use this app but it's delivering so far. I will say Customer Service is excellent. I love to be able to get someone on chat quickly and they can answer my questions without having to pick up the phone. I hate the phone. These guys are on top of it! I highly recommend. I'll update if anything changes but for now, I am happy.
Hello to our friends at Finley Home Gifts We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team
Sept. 23, 2022
My website allows for a lot of customization for my customers. There's a piece of this app that's supposed to be hidden for you and the developer and unfortunately customers could see it too! Man reached out the same day I sent the request over, and created this issue ASAP. Quick turnaround time and happy about it! Thank you!
Hello to our friends at Reg Morgan Designs Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Product Customizer Support Team
April 19, 2023
We have been using this app for a long time, and it has been great. Today, I was having an issue with an image not showing up correctly, and Shevaughn resolved it for me. I really appreciated the quick response and helping me find a solution. Thank you, Shevaughn! Update 4/19/23- we have been using this app for about 5 years on both of our websites. We use it to customize our product with embroidery and gift wrap. We recently updated our theme and had to also do some changes to our customizations. Shevaughn was great again with helping us do that. He has been a huge help. We highly recommend this app and this company. Customer service is excellent!
Hello to our friends at Starlet Satin Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
April 15, 2025
UPDATE 4/15/25 I have to say, over the years we have worked through many ups and downs with the Dev team at PC. This app is not what it used to be. I am not sure if the App sold or just got rid of all the original developers that could do quick fixes in minutes but recently we have experienced more and more glitches compared to past years using PC. Previously although inconvenient the old team at PC was super responsive and fixed things right away. Today when we were getting help from the Product Customizer team on a glitch that was happening with 1 of our 30+ Customizable products the attempted fix instead removed all our customizer options on our site, we let them know right away and since have emailed for help multiple times and nobody has gotten back to us so currently our site is not usable to order on, and we have a loss of income as well as frustrated customers. After years of recommending this at this current level of service I cannot stand behind our previous years of 4 and 5 star reviews. UPDATE 12/3/2024 Experienced a glitch with recent PC update that was launched affecting our sales during busy Holiday sales season but through the chat they fixed super fast thank YOU!!! Wish they sent a note to users when they plan to do an update instead of us just randomly finding out when customers cant order. UPDATE 10/24/2024 Multiple - Outages and issues - customizations not consistently working, customers operating from multiple browsers having issues. Was told that we needed to update the Shopify Theme we use so we did and with some help from the PC Dev Team (Aman) it is now working UPDATE 3/29/2024 We had a brief outage and Deep and team were quick to address it and get the issue resolved. They had it resolved within Half Hour. They responded to my initial email within minutes. Really appreciate this team. Initial Review 5/2015 The customer service support offer by Kevon and Aman has been top-notch. They are usually pretty on it both in terms of response time and ability to make small changes within the app. The only reason for not full five star- some of the features of the app seem to work intermittently and is very glitchy, this has cost us heavily in terms of sales when the customizer is down.
Hello to our friends at Organic Climbing Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that Kevon and Aman were able to assist you in setting the app on your store. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Sept. 20, 2022
We use this app to add personalization option for 3000+ products. It has conditional logic option and easy to understand interface. Highly recommended!
Hello to our friends at BestPysanky Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
May 17, 2023
have been using this app for almost over 2 years now. the team are super responsive and helpful. would highly recommend!
Hello to our friends at Life In Ink Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Sept. 14, 2022
Amazing app and even better customer service! The team helped with any query that I had and the fonts options are amazing
Hello to our friends at Detail Gifts We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team
Sept. 14, 2022
This app has awesome features and customer support is great (currently working with the free version)
Hello to our friends at KISPER Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Sept. 12, 2022
We've only just started using the Product Options & Customizer app for adding variants to our products. We have had some niggles with installation and setting up but Aman and his customer service team were very helpful and prompt in resolving the issues. We're hoping now the glitches are resolved the app will run smoothly making it easier for us to customise our listings, as well as for our customers. Thank you!
Hello to our friends at BuyTheSameToken Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Product Customizer Support Team
Sept. 8, 2022
Happy to use this app! I had some trouble with installing it with my theme but the team helped me very well and quickly too!
Hello to our friends at Barx Dogs We are incredibly grateful that you took the time to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer, and we're thrilled to learn that our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team
Sept. 8, 2022
Great App. Easy to use for yourselves and the customers. Customer service is very helpful with setting everything up.
Hello to our friends at INEXTERIOR Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you in setting the app on your store. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Sept. 4, 2022
Love the customer service. Worked on a sunday to support my urgent question. App is bit pricy but the customer service made up for it if something didn't work for the website.
Hello to our friends at Everpiece Jewelry Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Sept. 3, 2022
Excellent customer service, they helped me with some issues and helped to modify our store...........
Hello to our friends at DeadFast Racing Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
Aug. 31, 2022
Great product, and does precisely what it says on the tin and customer service is very helpful. Will be using for a ling time coming.
Hello to our friends at Rennet & Rind Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Aug. 25, 2022
Great support...had a little issue but it was simple and fast to get it fixed. Ultimately not what I was looking for but very good
Hello to our friends at The Mirror Library Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success. Tanu & The Product Customizer Support Team