All reviews

Rating Breakdown

  • 5
    88% (1,577 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2023

Vraiment top ! Le support client est disponible et très réactif, mon problème a était régler immédiatement !

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour à nos amis d'InstaBoost I Followers Instagram Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès ! Acclamations, Pushpesh et l'équipe d'assistance du personnalisateur de produit

4 / 5 Share

April 14, 2023

Great app, I haven't checked all it can do just yet but I used it to create a dropdown menu. It works great now because of customer service!

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Peeq Pro Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 13, 2023

great customer service, nice & easy app to understand. recommend. will definately keep using this app for future websites

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Earthing Accessories Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 13, 2023

Product is great and the support from Sheniel was fantastic. She spent time making sure the product options were exactly what I wanted and solved all my problems. Couldn't speak highly enough of the whole experience.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Sunny Day Studio Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that Sheniel was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

April 7, 2023

Had exactly what I needed - couldn't figure out my Font Picker, customer support fixed it for me within an hour of contacting them. I only need this for a single product so it's completely FREE.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at DetailedDriver Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

April 3, 2023

Very helpful customer service, i got helped by Aman. He did exactly what we asked for, with patience :)

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Calcaño Cosmetics Thank you for the glowing review. We're thrilled to learn that Aman was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 2, 2023

I purchased this app and contacted the customer service team who assisted me in setting up the various options I needed to suit my products. I was having difficulties creating the options, so a member of the team created these for me and then got online through a Google Meeting and showed me step by step how to create the options. Fantastic customer support. I would highly recommend this app as their customer support is fantastic.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Glossy Horse Shoes Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 31, 2023

Aman was very efficient and knew his stuff, very helpful. Thanks for your help, solved the problem nice and quickly

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Scandi Blocks Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 31, 2023

Sehr guter Service COOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOL :)

Store

Otino

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Otino Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 31, 2023

The customer service is quick and very helpful - really appreciated the help as I was very frustrated and they solved my issue(That was my fault) very quickly. (Aman is who helped me)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Maezer's Lasers Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 30, 2023

Good app. Helped me customise my products! Cooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooool

Using app

5 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at ICMT Products Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 7, 2023

I recently encountered an issue with the "option requirement" feature in Product Options and was fortunate enough to receive assistance from Shevaughn, one of their technical support specialists. I am compelled to share my experience and highlight the exemplary service I received. From the very beginning, Shevaughn proved to be an invaluable resource. Despite my limited knowledge of the software, he patiently fixed the issue. Shevaughn's expertise in Product Options was evident throughout our interaction. He quickly identified the root cause of my issue and offered a clear and concise solution. As a result, I was able to resolve the "option requirement" problem with minimal difficulty. In addition to his technical prowess, Shevaughn displayed excellent customer service skills. He was attentive, empathetic, and responsive, making me feel valued and heard as a customer. His friendly demeanor and genuine willingness to help made the entire experience positive. I cannot express enough gratitude for Shevaughn's exceptional technical support. He is a true asset to the Product Options team and a shining example of what customer service should be. Thanks to his help, I can now confidently and easily use the "option requirement" feature. I highly recommend Product Options, not only for their excellent software but also for their unparalleled customer support, exemplified by professionals like Shevaughn.

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at Camila's Patisserie Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 28, 2023

J'ai pris le Basic plan, j'avais un peu de difficulté à comprendre, mais rapidement le service à la clientèle m'a pris en charge et m'a été d'une aide formidable ! Merci encore Shevaughn !

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Distillerie du Fjord Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que vous appréciez Product Customizer et que Shevaughn a pu vous aider. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès. Tanu & The Product Customizer Support Team

5 / 5 Share

March 24, 2023

This app is super awesome so far, I am excited to see what it can do in the future. Only using the free plan for right now but am very impressed.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at UpwardPro Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 24, 2023

great customer service

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at iTrendy-Amsterdam Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 23, 2023

Very useful app with great customer support. I really wish Shopify would have included these features, but besides that, the app is a must have for businesses that need more customizable options.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Visual Garage Inc Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 23, 2023

I am very grateful for the customer service, they were very helpful since I was struggling a lot on my own, excellent application, I totally recommend it

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at ourevolve Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 23, 2023

Good app with reasonable price. Very quick, professional and helpful customer support. Highly recommend it

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at HeartTouches Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 22, 2023

I love this app. It is very easy to use. There is a free plan if you just want to test customisation on one of your products. I am in the UK, and the support team got back to me in seconds. Sheniel was extremely helpful with the setup. It looks flawless with my theme. I will definitely be upgrading to the paid plan for my other customisable products. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Rest In Pieces Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We truly appreciate your business, and we can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

March 14, 2023

Fast customer support. Thank you! App allows us to let customers add gratuity or premium add-ons to existing items.

Using app

Almost 3 years

Total reviews

3

Average rating

4.0

Developer Reply

Hello to our friends at André’s Confiserie Suisse Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team