PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,785
chart
#446
All reviews
Rating Breakdown
Review RSS Feed
May 11, 2023
We use this app really well. The support has been amazing - they sorted out my issue with a theme update in 10 mins really well. Though for future advancements - I'd love if there was a way of moving the data or downloading it to support our order management system in some way as the business has grown.
Hello to our friends at Solesmith Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
May 10, 2023
Great app. A very reponsive and helpful support.
Hello to our friends at The Wedding Locks Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
May 9, 2023
Customer service for this app is incredible. I needed a couple things moved around on my site, and customer service fixed it within 5 mins. I love how to customization also fits my theme. A lot of other apps completely tweaked the entire product page so it did not fit the theme
Hello to our friends at Linkbeforeyousink Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team
May 8, 2023
Ive had this app for over two years and it always gave me issues. Sometimes it doesn’t record the options that cost more and that cause issues with my customers. I would have to manually send my clients invoices or they would just cancel the order. Its crashed multiple times and is a hassle to use. HIGHLY DO NOT RECOMMEND!
Hello to our friends at Certified Textures Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Product Customizer. We appreciate your honest feedback, however, I'm not seeing a recent support request, we are happy to help you resolve your issue kindly reach out to us at [email protected] Tanu & The Product Customizer Support Team
May 5, 2023
Customer Service was beyond my expectations, I would definitely rate them a 10+. I would highly recommend this to others.
Hello to our friends at SK's Custom T's and Party Favors Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team
May 3, 2023
Excellent plug-in for Shopify!! Beyond excellent customer service. The app functions perfectly in my store. The company reached out numerous times to ensure I was up and running and got it going for me within minutes. Highly recommend
Hello to our friends at The Wicked Stitch Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
May 3, 2023
Great app for displaying options. Helpful customer service (especially Aman) FYI - Customer service is not open on weekends.
Hello to our friends at Angeltripp Hair Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team
May 3, 2023
Great app, nice to be able to be able to have products where you have to enter in dates. Some of the other apps I noticed doesn't have that option.
Hello to our friends at HonorSociety.org Store Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team
May 3, 2023
5 star customer service. But, if you have a Shopify 2.0 theme be aware there are glitches in the cart that they cannot rectify. The cart visibly updates and loops and displays a crossed ruler and pencil with the app name, visible to the customer for seconds (I took a screenshot). Was told they are aware and working on this with no date for the fix. I spent hours working on product variants before realizing this glitch that I could not live with. You can also not use the drawer cart style with this app at all. Aman was very helpful with customizing the app otherwise. There should be a disclaimer about this glitch and Shopify 2.0 themes before Shopify merchants upload this app to their sites.
May 2, 2023
Great app, better customer support. Easy to integrate. Used to add aesthetic drop down menus for customizing products. 10/10!
Hello to our friends at Sol to Soul Co. Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
April 28, 2023
It is the best app I have ever used to customize my products on Shopify. Customer support is the best and fastest I've ever seen. Recommended 100%
Hello to our friends at Courier Running Club Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
April 28, 2023
Sono stati cordialissimi e mi hanno seguita in ogni mia richiesta, all'inizio avevo qualche difficoltà ma mi hanno mandato immagini e video tutorial direttamanete dal mio sito per spiegarmi. Grazie ancora!
Ciao ai nostri amici di CREARELAB Grazie per la fantastica recensione. Siamo lieti di sapere che hai avuto un'esperienza positiva con la nostra app e che il nostro team di supporto è stato in grado di aiutarti. Apprezziamo davvero la tua attività e siamo molto grati per la fiducia che hai riposto in noi. Vorremmo ringraziare i fantastici clienti come te per il tuo straordinario supporto! Sei forte! Saluti, Pushpesh e il team di supporto per la personalizzazione del prodotto
April 27, 2023
Great customer service. Technical support is excellent. There is a little shortcoming that some minor problems need to be solved by contacting customer service, rather than perfect from the beginning.
Hello to our friends at WecustomGift Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
April 25, 2023
Thank you for such an amazing support. The app is easy to use and extremely useful for a reasonable price.
Using app
Over 6 years
Total reviews
20
Average rating
4.3
Hello to our friends at Un Lieu de Lumière - cours à distance en ligne de soins énergétiques Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
April 25, 2023
Wow, the support is amazing. They got us up and running quickly. Helped with the installation and added some customizations. A+++
Hello to our friends at JovelyCo Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team
April 24, 2023
Support team was very helpful :), had a code issue with my theme of my store and within 5 minutes they fixed my issue which helped me considerably.
Hello to our friends at Tiny Treasures Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store a great success! Tanu & The Product Customizer Support Team
April 24, 2023
I have downloaded this today and so far so good. I have used the FREE option for now as I only have 1 product that needs personalisation through Shopify. I was being a bit blonde and needed tech support, they were fab, helped out instantly and got me up and running in no time.
Hello to our friends at Moofish Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
April 23, 2023
I love my product customizer app. I have been using it for over a year and its perfect for my handmade business. Customer service is top notch. Whenever I have an issue they quickly get back to me and fix any issues I have.
Hello to our friends at Mama On Tap Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that our support team helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
April 20, 2023
App was a little hard to get up and running, but I contacted support and they set it up for me. Have gotten an order since then and the app seems to be working!
Hello to our friends at BFF Rings Thank you for the fantastic review. We're delighted you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
April 20, 2023
Great customer service if you have questions. Quick responses and the app works seamlessly with Shopify.
Hello to our friends at Overflow Vinyl Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team