All reviews

Rating Breakdown

  • 5
    88% (1,577 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 14, 2023

I recently had the opportunity to reach out to the support team of this app, and I must say they exceeded my expectations. The level of assistance and guidance I received was exceptional. The team was incredibly helpful and responsive throughout the entire process. They listened attentively to my issue and provided clear instructions to help resolve it. They even went the extra mile by patiently addressing my follow-up questions, ensuring that I fully understood the solution. What impressed me the most was their genuine willingness to assist. They made me feel valued as a user and went above and beyond to ensure my satisfaction. Their professionalism and knowledge were evident in every interaction. I greatly appreciate the support team's dedication and commitment to providing top-notch assistance. It's evident that they take pride in delivering exceptional customer service. I highly recommend this app based on the outstanding support I received. Kudos to the support team for their efforts in making my experience a truly positive one!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at lindaparadisacademy Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

June 13, 2023

The application is really very cool, the support is fast and active, especially AMAN, he is really friendly and helpful. I advise everyone

Store

Lonixe

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Lonixe Thanks for sharing your review with us and the community. We're thrilled to learn that AMAN was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

4 / 5 Share

June 8, 2023

Je trouve que leur service est #1. L'application est simple et efficace, j'ai appréciez leurs appelle de suivit suite à l'installation. Cependant j'attend avec impatience l'option live view pour donner l'expérience maximal à mes clients.

Store

Dtail44

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends at Dtail44 Merci pour l'incroyable critique. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous sommes ravis d'apprendre que notre équipe d'assistance a pu vous aider. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tanu & The Product Customizer Support Team

5 / 5 Share

June 7, 2023

Quick customer service! Got my questions answered and we were on our way. Very helpful for adding variants to products.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Magic City Monograms Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! Tanu & The Product Customizer Support Team

5 / 5 Share

June 6, 2023

The developers are very dedicated. I'm truly grateful for their assistance. They have helped me solve many issues. Thank you once again.

Using app

28 days

Total reviews

61

Average rating

5.0

Developer Reply

Hello to our friends at 我的商店 Thank you for the fantastic review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that our developers helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We want to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

June 13, 2023

These guys were brilliant, understood what I was trying to achieve and helped me through the process start to finish, with professionalism, skill and a bit humour. These guys were brilliant, 7am, they jumped on a call and helped make some modifications after customer feedback. Polite, professional and know their stuff! Thanks again

Store

My Store

Using app

12 days

Developer Reply

Hello to our friends at My Store Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

June 3, 2023

excellent app, so easy to use, so i would definitely recommend! and if you do have any issues the customer service is excellent and very very quick!!!

Using app

Almost 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Five on 3 Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the high recommendation. Tanu & The Product Customizer Support Team

5 / 5 Share

June 2, 2023

Really good app. Customer service is really helpful too, they reply super fast and are really responsive. Got my issue fixed in minutes. Would 10000% recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Luxe Life Lingerie Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! We appreciate the high recommendation. Tanu & The Product Customizer Support Team

5 / 5 Share

May 29, 2023

Very Quick and helpful! I've been using this app for about 3-4 years and never had a problem with the app.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Prettyinkonly Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

July 5, 2023

Update: I keep being amazed by the service! Thank you for all your hard work Shevaughn!! You are an awesome Human!!! You make my work so much easier!! Definitely Recommended! Great Customer Assistance! I had a very difficult time before this app, but they swooped in and Recued me! Thanks Guys! Great Job! Ref > I'm using this app to add options under my products for personalization.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hi TLK_OudBoutique, Thank you so much for the glowing review! We're delighted to hear that Product Options & Customizer has been able to support additional personalized options for your store. We always strive to provide the best support possible, and we're thrilled that you had such a great experience with Shevaughn! Making our merchants' lives easier is a core value of our support team, so it is truly gratifying to hear this feedback. As always, we are here to help! Tanu & The Product Customizer Support Team

1 / 5 Share

May 24, 2023

Very buggy..several issues with loading, app doesnt work from time to time. No solutions for simple issues.

Using app

9 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello to our friends at My Baby Babbles Thank you very much for leaving us this feedback. This is Tanu, the Customer Success Manager with Product Customizer. I want to extend my sincerest apologies for the negative experience that you had with our app. I understand your frustration and we are so sorry about what happened here (It is not at all normal with our app.) We do appreciate your honest feedback, it provides us an opportunity to make things even better for you and other merchants going forward, with that being said we would love the opportunity to work with you to find a solution reach out to us at [email protected] Tanu & The Product Customizer Support Team

5 / 5 Share

May 23, 2023

Our business incorporates over 100,000 custom handmade item variants, and we needed a good app with great customer service to help us achieve a positive customer experience. The Product Customizer team has worked above and beyond to bridge the gap between our theme and their plugin to make it work seamlessly. So far, we've had a great experience with them and look forward to utilizing their app for a long time to come.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Bolder K9 Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 22, 2023

I downloaded this app and was able to at least add the custom fields then I was stuck. Called support and spoke with Shevaughn and it was fixed within minutes. Everything looks awesome and done in record time. Also, very knowledgeable, courteous and personable. Thank you.

Using app

3 months

Total reviews

3

Average rating

4.7

Developer Reply

Hello to our friends at Creative Corner Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store great success! We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 22, 2023

Just downloaded the app but so far seems fairly easy to use. Had a little hiccup but support was on it and fixed it very quickly.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Clubb Sports Thank you for the fantastic review. We're delighted you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 18, 2023

excellent customer service! Sheniel went above and beyond helping with my store . i would recommend

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at LopeLocks UK Thanks for sharing your review with us and the community. We're thrilled to learn that Sheniel was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 18, 2023

This app is great and made it so easy to customize a product. The customer service is even better. I reached out after 9pm and Shenial assisted and fixed all the issues in a timely manner while keeping me informed during the process. I highly recommend using this app.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at People's Pharmacy Thank you for the fantastic review. We're delighted to hear that you had a positive experience with our app and We're thrilled to learn that Sheniel helped you with issues quickly. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We want to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

May 16, 2023

The app options are extremely helpful to us and were a necessity to our business model and the support was really quick and responsive as well as helped us solve our issue in less than 10 mins! Will recommend them over and over!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Legendary Layers 3D Prints Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! We appreciate the high recommendation. Tanu & The Product Customizer Support Team

5 / 5 Share

May 16, 2023

Product is great and works just how i wanted it to. Aman offered me very good service too which I was thankful for.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Campus&Co. Maitland Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 15, 2023

Love this product, easily lets you customize each product and create add on pricing. Has worked flawlessly and the one time I had an issue it was resolved in minutes.. Highly recommended !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Elegant Temptations Bakery Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for sharing your feedback with us and reminding us why we do what we do. We wish you and your store a great success! We appreciate the high recommendation. Tanu & The Product Customizer Support Team

5 / 5 Share

May 11, 2023

Great app, and quick support. We would recommend to anyone looking to have extensive product options.

Using app

Over 7 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Slick Woody's Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team