All reviews

Rating Breakdown

  • 5
    88% (1,577 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2022

Well designed app and easy to use, a vital app for order customization, reasonably priced, and good client support - we have been using it for a couple years, needed help recently and Aman helped get us back on track.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Art Füzd Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 24, 2022

brilliant support that went above and beyond - so recommended! A brilliant and smart app upgrade to Shopify platform

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Mark Davies British Artist Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 21, 2022

Best app and service ever; the team are amazing and so quick to respond and help! Thank you so much!

Developer Reply

Hello to our friends at Ozrite – DIY Outdoor Blinds | Brisbane, Outdoor Shades, Patio Blinds, Awnings For Decks, Café Blinds, Ziptrak, Outdoor DIY Awnings Online Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 21, 2022

The app works great and has all the functionalities that we need to add customisation options to our products. Tech support is also excellent.

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at KOKO ART Thank you for the glowing review. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 21, 2022

The Product Options and Customizer app is fantastic and provides the customization options for my shop that my products need. The support for the app was stellar. I did a video chat with Aman this morning and he set up the conditional logic needed to make my options display perfectly for a great customer experience in my shop. I highly recommend this app and their support staff as they are outstanding.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Bunnylulu Handmade Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 21, 2022

Great app and has amazing customer service! Tech support is swift to respond. I highly recommend this app!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Tinyexplorersboutique Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 6, 2023

I really appreciate These guys and am so grateful for this app and the outstanding service, every time, for years! UPDATE: Single BEST app on Shopify of all the apps I have used. Super easy to get ahold of someone and service is quick and effective. I cannot live without this app and us it on both my shops! HIGHLY recommended

Using app

Almost 4 years

Total reviews

9

Average rating

3.7

Developer Reply

Hello to our friends at Mystic Moon Shop, Inc Thanks for sharing your review with us and the community. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 18, 2022

Product customizer has been so helpful for our shop! Plus their team is always so quick to answer any questions or fix an issue.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at All She Wrote Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 18, 2022

Shevaughn was a great help! Came in quick and with a flash, the app in my store worked perfectly. Thank you for the speedy outcome! :)

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Diva Creative Studio Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 18, 2022

Shevaughn was very nice to communicate with, he understood my issue and did fix it immediately. Thank you!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Paw Tags Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

Nov. 17, 2022

Great customer service! There's a chance this isn't the right app for my site but their customer service was helpful in explaining what this could help me with and what solutions they've seen work for other people in my specific scenario. I really appreciate the help!

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Hello to our friends at Colleen Park Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 16, 2022

the support is amazing! I have a problem after updating my theme, the support came and help me fix it. thank you so much!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at CatsForLife Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 16, 2022

Fantastic customer support. Waited 10 seconds for a reply. The app works well and we're happy with it. Does what it says on the box

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at 3RD ROCK Thank you for the glowing review. We're thrilled to learn that our support team was able to help you quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 16, 2022

Excellent customer service! The app works great. Tech support are very quick to respond. I highly recommend this app!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at sparkly studio Thank you for the amazing review and the recommendation. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 15, 2022

Sheniel was awesome helping me get this app up and running!! Love it so far and will consider adding to my other stores.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Fleet Fundraising Thank you for the glowing review. We're thrilled to learn that Sheniel helped you get the app up and running. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 15, 2022

Shevaughn was an amazing help! answered all my questions, and even helped when i had an issue right away~ recommend!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at ✨ Boo Boos Boutique ✨ Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 15, 2022

Very quick customer service response time. App is relatively easy to get added to your site and meets our needs to provide custom product options on our product pages. Would recommend.

Using app

About 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Great Lakes Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 15, 2022

Have been using the app for a couple of years and it has been working great and the customer support is excellent!! A great addition to any shopify store!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at ASF Sports & Outdoors Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

1 / 5 Share

Nov. 15, 2022

the selections are not loading, very unsatisfied with the customer service - they are never accountable to any issues happening between the app & shopify.

Store

ByDaile

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Hello to our friends at ByDaile Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer. I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration and want to assure you that the issue is at Shopify's end which is causing your selections to not load on the cart page. To be honest, there is very little we can do apart from following up with Shopify in this particular case. I acknowledge that this could have been handled better and we are going to take corrective steps to ensure that this does not happen again. If you are open to trying our app again, please let me know and I will personally take care of your case. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store. Regards, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 13, 2022

Problems with changing product customiser, however issues corrected really quickly with their support

Using app

About 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Bespoke & Personal Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team