PC ‑ Product Options
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,785
chart
#454
All reviews
Rating Breakdown
Review RSS Feed
Nov. 12, 2022
I got this app a few weeks ago and it has given me all the additional options I wanted to have on my products. I'm not an expert but even I have been able to setup products how I would like to present them. Today (Sunday) I had an issue with seeing the variable information on an order so I sent an email to the support team and straightaway got a response from Aman who jumped onto the site and corrected settings that I had not completed. Thank you, it is greatly appreciated.
Hello to our friends at Two Wheel Decals Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Nov. 11, 2022
I have been using Product Customizer on my site several years. This app is great to provide my clients the custom options they need. Tech support is very responsive with the problem of uploading and downloading photos. Would definitely recommend.
Hello to our friends at Ellisi Gifts Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team
Nov. 10, 2022
Excellent customer service and the app works very well! The drop down menus are very helpful. Very pleased with this service.
Hello to our friends at AWARDSandMORE.us We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Nov. 10, 2022
I've used the app for the customer to input text for a customisable product. The app works really well! Needed something adding that wasn't an option on the app and customer service was really quick to reply and very helpful. They did the work for me very quickly. Would definitely recommend.
Hello to our friends at Tyremen Thank you for the glowing review and the recommendation. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Nov. 10, 2022
I have been using customizer on my site for 7 years. This app is great to provide my clients the custom options they need. Tech support is very responsive with any issue you have.
Hello to our friends at Fairway Leathers Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Nov. 24, 2022
Good job, there more room for growth and betterment. Looking forward to more issues getting resolved.
Hello to our friends at generalmarts.com Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Product Customizer Support Team
Nov. 8, 2022
I contacted the team at Product Customizer with an issue I had within my store. The response time was superb and within an hour of my contacting them the issue had been rectified. Issues in your store can cause you major headaches, with a quick response and helpful nature this didn't happen.
Hello to our friends at Picktown Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Nov. 7, 2022
We have a very complex product line with multiple overlapping upsells and a nightmare of a shipping problem. So we use PO&C to make customer checkout easier and take a $2k sell to almost $4k without affecting the shipping. Great piece of software!
Hello to our friends at YaegerPro Carts by SBSM Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & the Product Customizer Support Team
June 29, 2023
We love this app and the customer service is excellent! They have been able to answer all of my questions! Shout out to @Sheniel -- she was super helpful tonight! Excellent customer service with a technical issue tonight by @Nicoz Thank you!!
Hello to our friends at Bayou Blanks Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team
Nov. 4, 2022
I am doing a product that is customized with the customer's photo and has different add on options for the frame. I was super intimidated during the installation and set up process, but the 24/7 support staff was able to log in and do all of it for me! Thank you so much for making it easy!
Hello to our friends at 3D Printcess Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & the Product Customizer Support Team
Nov. 4, 2022
Great customizability, easy to use, fair price and amazing customer support. if you are looking for an app in this category, Product Options & Customizer is definitely your best choice!
Hello to our friends from Little L's Artisan Dog Treats Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team
Nov. 3, 2022
I have used this app for custom photo cards for 5 years- the setup was easy and when I had a technical difficulty they responded immediately via chat and helped me resolve the problem quickly. Great for a small business owner to have friendly and efficient help!
Hello to our friends at Brake Ink Stationery Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team
Nov. 3, 2022
Shevaughn, was very helpful and able to solve the issues to get our site up and running. Are modifier pricing was not showing up.
Hello to our friends at Haven Cafe and Bakery Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Shevaughn was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Nov. 3, 2022
Great Support, Great app nothing to complain about, took me some time to figure out but their support helped me out and i was all setup in no time
Hello to our friends at CozywithPets Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team
Nov. 3, 2022
Best product around - been using them for years with no issues. Today they had a system upgrade and we used the live chat. Simple, fast, and easy to fix any issues that came up. Thanks again!
Hello to our friends at Kids Bright Eyes Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Nov. 2, 2022
Be weary of all the positive reviews. We asked for help to implement and our cart page was stuck on a reload loop all day without our knowledge. Menu on cart page also stopped working and now we have other issues on our website even after deleting the app.
Hello to our friends at NYC Fireplaces & Outdoor Kitchens Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer. I want to extend my sincerest apologies for the negative experience that you had with our app. We reached out to you on multiple emails offering a live call to fix the issue, but we did not receive any response. If you are still open to trying our app again, please reply to our emails and we will be happy to have our best developers work on your case and get it up and running for you. At Product Customizer, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Product Customizer Support Team
April 15, 2024
All-star team with great customer service! The app, itself, is indisposable - we could not run our bakery without the Product Customizer! It allows our customers to build their cakes and cupcakes to their own unique specification. Thanks for being a great support to our online business!
Hello to our friends from Billy's Bakery Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team
Nov. 1, 2022
Our primary products are personalized signs, and this app has made it so easy to collect the personalization details our customers want on their products. The app allows us to create templates, so we can easily enable customization for new products with just a few clicks. Really cool! There are a good number of customization options, and the customization details are stored as line item options under each purchased product. This is important, as we can be sure to match the correct customization with the correct item on multi-item orders. Also, app support is fantastic! We had an issue where an update broke our conditional options, and support responded within a few minutes to start working on the issue. The support rep even stayed over after his shift ended to ensure the issue was fully resolved the same afternoon as we reported it. I am extremely impressed!
Hello to our friends at Address America Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Nov. 1, 2022
The support line was super quick at resolving my issues. If they had not been quick, I would have been losing out on a lot of order information for many different customers.
Hello to our friends at printsbypreet Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team
March 18, 2024
Update 3/18/24: Continue to receive excellent customer service with quick responses when needed. Very satisfied. Great App. Very simple to use and customer service is great with quick responses/solutions. We have a custom fishing tackle business, and this app allows our customers to provide us with the information they need to customize their products as desired and also allows us to capture the additional sales required to allow for a customizable product. This is a simple solution for product customizations.
Hello to our friends at GZ Lures Big Game Supply Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team