All reviews

Rating Breakdown

  • 5
    89% (906 ratings)
  • 4
    5% (52 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (42 ratings)

Reviews with Text

  • 98% (1,001)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 9, 2021

Great support in helping me install this software which seems to do exactly what I need it to do. Kevon went the extra mile in getting me started as well as adding some functionality to make the process even better. Quick response time and took the time out to understand my queries. Great so far. Well done

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from The Little Bookshop Cookham We’re pleased that Kevon was able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Dec. 2, 2021

Amazing quick service from Aman! Helped us out with an issue we had after we had updated our them and fixed it quickly. Thank you!

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from The Drifting Bear Co We’re pleased that Kevon was able to help you quickly. Thank you for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 3, 2021

Sheniel was amazing! Super helpful. Fixed my concern right away and helped me learn about the app. The app is exactly what we needed for our store!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Fruit Obsession Inc. We’re pleased that Sheniel was able to resolve all your concerns with the app. Thank you for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Nov. 3, 2021

I had an issue I needed fixing with the app, so I dropped them an email and they were so quick to help me and get it fixed! Thank you Yaneeke!

Store

Hoadys

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Hoadys Josie, thank you so much for leaving us this awesome review! We really appreciate the kudos! We are glad we could help, don't hesitate to reach out to us if you have any more queries. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 31, 2021

REALLY... really, really helpful product support staff! App works well, does what it says on the box.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Aerial Silks Australia Thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 20, 2024

This is app is amazing, as is their customer service! 5 stars! They are very quick to respond when I have questions. PC just completely fixed an issue we were having by updating the code on the backend of our site. He did it all within a few minutes. Thank you!!!!!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Yvonne's Vegan Kitchen We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 22, 2021

First of all, I am no good at web setup! The customer service this app provides is outstanding and helped me immediately! If they can help me, they can help anyone!!!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Cotton Street Art Company Leigh - Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 20, 2021

Works exactly like I would expect it to. When we have an issue, we simply reach out via the livechat and it's always solved right away. Would definitely recommend the app. We've been using this app for years.

Using app

Over 6 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends from Mother-ease Alex. we are glad to have you as our customer. We really appreciate you for sharing your kind words with us. It means a lot to us and our entire team! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 16, 2021

Wow, just wow. Not only is the app amazing, the customer service is second to none. I emailed at 10:30 PM CST, and the code was updated by 10:39--and this is for the Free Plan! Not only that, they matched the style of my site, which is what frustrated me with the other apps (they didn't match my aesthetic). You cannot go wrong with this app!!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Klpdesign Kayla, thank you for the wonderful review! We’re pleased that we were able to provide you with excellent service. We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 13, 2021

This app is amazing for options for customizations on your products. You can have drop down menus, text boxes, etc. everything you need to make sure that you get all of the info needed from the customer for a personalized item. Any time I have had an issue they respond back within about 10 mins. No matter what time of day and they are always quick to fix it like it was nothing. Amazing!

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Stamped Expressions Co. Alison, Thank you so much for taking out the time to leave such a wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 11, 2021

App works great- has a problem with our cart page talking to the app but Sheniel had some of the best customer service we have ever experienced. She got the issues resolved right away, and was very communicative to us during the process. Would HIGHLY recommend!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Rivalry Brews We’re pleased that Sheniel was able to resolve all your issues with the app promptly. We’ll make sure we pass your kind words along to Sheniel, who we know will be delighted to read your comment. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Oct. 10, 2021

The app is easy to use. Problems are unavoidable but I appreciate the enthusiastic support of team.

Store

Myfihu

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Myfihu Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 24, 2021

We have used Product Customiser for some time with absolutely no problems, we recently updated our online store & the support from the Product Customizer team was great! Recommend!

Store

PHYLLi

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from PHYLLi We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 23, 2021

I raised a bug to them and they fixed it very fast. Easily allows my customers to personalize their jewelry and saves a lot of time for drop downs.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends from Alexis Jae Alexis, thank you for the wonderful review! We really appreciate you taking the time out to share your experience with us. Do let us know if there are any other ways we can serve you - you rock!! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 23, 2021

Great app, and even better customer service. Kevon has been a real help in making the app fit with my store. Couldn't be more pleased. He even recommended improvements to my store to help with upselling.

Using app

27 days

Total reviews

7

Average rating

4.4

Developer Reply

Hello to our friends from The Stately Hound Jake, we’re pleased that Kevon was able to resolve all your issues with the app. Thanks for taking out the time to leave such a wonderful review. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 24, 2024

I contacted the customer service team at Product Options & Customizer and they responded immediately without any wait time at all. Deepanjoy spent a significant amount of time fixing the options and logic on one of my products. He quickly found a solution and then added it to my remaining products. I found him friendly, helpful and all my issues were resolves quickly. Fantastic customer service and great product that is capable of dealing with extremely complicated product options. I'd 100% recommend.

Using app

About 7 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Sophia Alexander Gold Fingerprint Jewellery Lucille, Thank you so much for taking out the time to leave such a detailed and wonderful review. We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 14, 2021

wonderful software, and great customer service. i had an error in my theme and they fixed it in few minutes.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Summo Sports Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 3, 2024

I wouldn't be without this app as it is great for offering the options I require to my customers. I have contacted support a few times and their service has always been very quick, efficient and friendly - a big plus point for continuing with my loyalty to this particular app.

Using app

About 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Freckles Designs We’re pleased that we were able to provide you with excellent service. We are incredibly grateful that you took the time out to leave us such a wonderful review. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 30, 2021

Great support team helped me get up and running very quickly! A great way to add priced add-ons to any product.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Park Hill South Booster Shop Thanks for the awesome review. We work hard to meet customer expectations and we're happy to hear we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Aug. 26, 2021

I reached out to the team for an issue with my product pricing repeating at checkout! They fixed it immediately! I have loved using this app for customizing! It is very easy to work with and has served all my needs! Now I can add great Customer Service to the list!!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from KCDesigns Boutique and Baskets We are very happy that we were able to assist you. We sincerely appreciate this honest and thoughtful review. It makes all our hard work worthwhile. We wish you and your store great success !! Pushpesh & the Product Customizer Support Team