Product Options & Customizer
Product Options & Customizer | Personalize Product Variants
Rating
4.8
feedback
1,758
chart
#478
All reviews
Rating Breakdown
Review RSS Feed
Aug. 23, 2022
Great app, really fast support, they helped me create exactly what I wanted to customize my listing.
Hello to our friends at Kop Clobber Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
Aug. 22, 2022
Good app and support, recommend it for adding custom fields to products. Needed help and they answered imedtiately.
Hello to our friends at Globo Mercado Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Aug. 18, 2022
It does everything it claims it can do and more. Amazing app and incredible support from a talented team. If you need custom order fields this is the one to get
Hello to our friends at BloodDrag Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Tanu & The Product Customizer Support Team
Aug. 16, 2022
Super application et super support ! Très rapide pour m'aider, fonctionne correctement et sympathique personnel
Hello to our friends at InstaFollow Merci pour la critique élogieuse. Nous sommes ravis d'apprendre que vous appréciez Product Customizer et que notre équipe d'assistance a pu vous aider. Nous allons au-delà pour aider chaque commerçant et je suis heureux que nous ayons atteint le but pour vous. Nous vous souhaitons, à vous et à votre magasin, beaucoup de succès ! Tanu & The Product Customizer Support Team
Aug. 15, 2022
Had some question and they were answered quickly. Got my product working on the site with no issues.
Hello to our friends at Flossie Blanks Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Aug. 12, 2022
One of the best apps for customization of products. Nice design and responsive and fast support. 5/5
Hello to our friends at Lovewrist Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying Product Customizer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Product Customizer Support Team
Aug. 12, 2022
Awesome Dev Team! Does everything we needed and Devs were super quick in helping us make a few cosmetic changes.
Hello to our friends at Little Squiffy Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our dev team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team
Aug. 3, 2022
While I ended up not using the app because I found a simple solution in the Printful app, Shevaughn from Product Customizer was very helpful. There are reasons that this company has a 4.8 rating and one of those reasons is because of the excellent customer service provided by people Shevaughn.
Hello to our friends at OBXTees We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Shevaughn was able to assist you. We’ll make sure we pass your kind words along to Shevaughn, who we know will be delighted to read your comment. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
Aug. 3, 2022
Needed some customer support to make it work correctly, but he was very helpful and it now works as it should! Thanks!
Hello to our friends at JamieLeAnn Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success. Tanu & The Product Customizer Support Team
Aug. 2, 2022
The rep Shevaughn was very helpful and professional when I couldn't figure out how to fix a product option. Fixed the issue very quickly.
Hello to our friends at Naja Davis Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Product Customizer Support Team
Aug. 2, 2022
We needed the upgraded plan but its been working great so far since we need conditional logic for multiple products.
Hello to our friends at Forbes Shook Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
Aug. 1, 2022
STAY AWAY UNLESS YOU ARE AN ENTERPRISE OR USE SHOPIFY PLUS. Your customizations will show to your customers. Wasted hours between this app and Shopify support. Useless
Hello to our friends at Bella Rose Designs Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer. I want to extend my sincerest apologies for the negative experience that you had with our app. Unfortunately, we cannot modify or "hide" the way your "Item Customizations" product is displayed on your checkout page unless you are using a Shopify Plus enterprise-level plan. This is because your checkout page is hosted by Shopify, not on your store's domain, and to be secure, Shopify doesn't allow any third-party scripts or code to run on this page. This is not something that we control or can modify. At Product Customizer, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are met. We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process. We work hard to make sure every merchant who uses our app has an A+ experience. Regards, Pushpesh & the Product Customizer Support Team
July 28, 2022
Aman really helped us by taking the time to explain integration - very good service highly reccomend.
Hello to our friends at LYNOTT JEWELLERY We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Product Customizer Support Team
July 27, 2022
I used this app on my newest store (leather laced) and Shevaughn really did a great job in helping me. as well as being patient and very kind. I will definitely recommend this app to my store owner friends!
Hello to our friends at Sportphysic Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team
July 26, 2022
This app is very helpful for custom products in my store. Aman, in customer service, helped me troubleshoot issues with set-up! He was very professional and prompt. Amazing customer service
Hello to our friends at Your Pet Nation Thanks for sharing your review with us and the community. We're thrilled to learn that Aman was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Product Customizer Support Team
July 24, 2022
While the app is great and super helpful by adding options to my products... I have a big tip of my cap to the Customer Support team for helping me with a Shopify issue, specifically Kevon. Kevon from the Help Center walked me through the issues on the Live Chat (on a SUNDAY) and addressed everything single issue. Even manually worked some things on his end to make sure all problems were resolved. I'm new to e-commerce and he was able to break down resolutions in a simple and effective manner to help me get exactly what I wanted. Thank you Kevon... enjoy your discount code now!
Hello to our friends at Sender Sticks We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team
July 22, 2022
It is a very awesome app, it is can help you make awesome products, and the team is very helpful! Highly recommend
Hello to our friends at TheRusticFurniture Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the recommendation! Tanu & The Product Customizer Support Team
July 21, 2022
Not cool. I chatted with several people. Like 4 different people over the course of 6 days. Not one person answered any of my questions. All had the same response. Someone from our team will get back to you shortly. What a waste of my precious time. Very disappointed after reading all the great reviews
Hello to our friends from GoRunUSA Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer. I want to extend my sincerest apologies for the negative experience that you had with our customer service. I understand your frustration due to the miscommunication. We are so sorry about what happened here ( It is not at all normal with our app.) If you are open to trying our app again, please let me know and I will personally take care of your case. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store. Regards, Pushpesh & the Product Customizer Support Team
July 19, 2022
I used this app, it's a great option to have. The representatives are very helpful and patient. Thanks again for assisting me with setting up my products.
Hello to our friends at KABREEM NATURALES Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team
July 18, 2022
Amazing help from the team and a great app to have when having custom items. Highly recommend this app!!
Hello to our friends at Kaiendo Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team