All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 25, 2022

This app helped me do what I need to let my customers easily personalize their purchases! Super excited to improve our site!! What was even better was support made it extremely easy! Just told them what I needed and they took care of it! Answered all my questions with professionalism and courtesy - and I had a few of them!! They eased a very stressful situation for me!!! Excited to continue improving my site with this app! - They have once again exceeded my expectations!!!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Spreading Smiles Events Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

July 15, 2022

Great app, integrates well on the site. Great customer service, availability and quick response. I Highly reccomend

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at My Ride CR Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We appreciate the recommendation! Tanu & The Product Customizer Support Team

5 / 5 Share

July 13, 2022

I was having some problem with setting the app up on my Site. I contacted them and they were back with me in just a few minutes. They set everything up for me. The service was outstanding

Using app

1 day

Total reviews

7

Average rating

4.9

Developer Reply

Hello to our friends at Gift Basket Village Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

July 13, 2022

Super application permettant de créer des articles personnalisées et super service client, à l'écoute et toujours prêt à aider, super rapide et efficace

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour à nos amis de Waltitchies Merci pour l'incroyable critique. Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec notre application. Nous apprécions vraiment votre entreprise et nous sommes très reconnaissants de la confiance que vous nous accordez. Nous tenons à remercier des clients formidables comme vous pour votre incroyable soutien ! Tu gères! Acclamations, Pushpesh et l'équipe d'assistance du personnalisateur de produit

5 / 5 Share

July 5, 2022

Wonderful app that really makes my life easier. I love the fact that customers can edit with their info and upload photos that I can then easily download and use on my designs. I'm looking for a product configurator now to automate more of my process but I really recommend them and their customer service is very good.

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Rue Des Beaux Jours! Thanks so much for taking the time to write this review, this feedback is very gratifying for us. Making merchants' lives easier and facilitating good interactions between merchants and customers is core to our mission and we're thrilled that Product Options & Customizer has delivered such value to your business. We always strive to provide best-in-class customer service, and we're very happy to hear that our team has provided such good service for you and your store. Thanks again for the positive review! Tanu & The Product Customizer Support Team

5 / 5 Share

June 30, 2022

I've been using PC for a long time. I recently updated to a 2.0 theme and PC didnt load correctly. Long story story short I got in touch with Sheniel and she got it figured out asap. I've always enjoyed working with this app and the staff are great too. Aloha.

Using app

Over 6 years

Total reviews

8

Average rating

4.8

Developer Reply

Hello to our friends at Kona Natural Soap Company Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 30, 2022

Had a problem installing it, they are very quick in response and fixing the problem! Definitely recommend!

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Intelligent Mobility Tools We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 30, 2022

very very helpful set up looks good so far - only used for one day but seems to work as needed and great support so far from the team at product customizer thankyou

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Original Party Bag Company Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 29, 2022

Customer service was amazing! I had a problem and they were able to help me and get it fixed within 5 minutes!

Using app

Over 6 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Pixie Lee & Co Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 29, 2022

Kevon was very helpful and patient to help solve my store issue. he was quick to respond as well. recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Simply Stained Shop We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. We appreciate the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 29, 2022

customer service is quick and responsive in a very quick manner. They fixed my issues very quick. They were very nice.

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

Hello to our friends at Extraordinary Charcuterie Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 27, 2022

I have been using many apps for customizing the options and variants for my products. I can say confidently that this app is the best app. Easy to use, the options will be applied instantly on any product, and on top of this, they do have such great customer service. So yes this app is definitely worth 5 Stars

Using app

Over 1 year

Total reviews

18

Average rating

4.3

Developer Reply

Hello to our friends at ADAE Dental Online Store We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the recommendation and will do our best to justify your confidence. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 27, 2022

Fantastic app for product customisations and adding product extras, also incredible customer support, highly recommend!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Blue Almonds Ltd We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the recommendation and will do our best to justify your confidence. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 24, 2022

Really quick and helpful customer service. Updated my theme to show the correct product varient and was easy to deal with.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Kamari Furniture Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

1 / 5 Share

June 23, 2022

I have used this app for several years and it worked well and I would have previously given it 4 stars. However I recently upgraded to a 2.0 shopify theme and the app stopped working. The developer was initially quick to respond and managed to get the theme working on chrome - although it was rather glitchy and wasn't a great customer experience at checkout. They couldn't get it to work at all on Safari or on mobile and that was it really! After not hearing from them for a week or so I deleted the app and found one with more features, that works, and is half the price.

Store

Sukie

Using app

Almost 6 years

Total reviews

2

Average rating

3.0

Developer Reply

Julia, Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer. I am sorry to hear that the app did not work perfectly on the safari browser and on the mobile. We regret that we were not able to provide you with a good app experience. I'm VERY sorry about this, it is not at all what we aim for. This seems to be a very peculiar issue with the theme you are on where the ajax mechanism is not carrying the app data to the cart. If you are open to trying the app again, please let me know and I will arrange for our best developers to look into your case ASAP. We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store. Regards, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 21, 2022

Great support and help from the team behind. The app works also very well this Shopify 2.0 Theme, and we are satisfied.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Dansk Flise Lager Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 20, 2022

Quick, Easy, i've used about 4 now and this is the best by far! Also customer service is so quick!! Would recommend. I use for embroidery add on service and is perfect!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at The Small Wardrobe Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 20, 2022

Excellent App, I have been able to make my web site look really professional with multiple options available for each product and custom input boxes. Upselling is much easier now. Support is excellent to help you set it up. Highly recommend this product.

Using app

6 months

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at Justdogs.shop Thank you for the glowing review and the recommendation. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 16, 2022

I just installed this app and right away got assistance from Kevon to help me set it up. He worked super fast and understood all my needs. 100% recommend it

Store

Jululu

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Jululu We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Tanu & the Product Customizer Support Team

4 / 5 Share

June 15, 2022

I use this app to help customers personalize items that they want to order for themselves or for family members. It works wonders when allowing to join in the wonders of people lives.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Hello to our friends from G&G Apparel Products LLC We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team