All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2022

When I first started with the App I got a little confused about how it works but I used the live help and Aman was amazing. He even did a screen share and logged into our Shopify and fixed a few little bits. I could not have asked for a better service and now I know how it all works it is a great addition to our website so thank you, Aman.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Lara-May We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Aman was able to assist you. We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Product Customizer Support Team

5 / 5 Share

June 15, 2022

Friendly staff member helped me out. Thanks a lot app works well. Aman was able to help me out fix the problem with the app.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at BelleVBlueHandCraft Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to solve your problem quickly and efficiently. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation. Tanu & The Product Customizer Support Team

5 / 5 Share

June 14, 2022

Great app for any store's product listing. It fulfilled all my customizing needs and the customer service is phenomenal!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Bootylicious Muffins Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 13, 2022

I love this app! It has everything I need for custom options and Kevon has been amazing! You guys rock. Get this ap!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Hounds and Hoof Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! We will let Kevon know that his assistance is greatly appreciated. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 27, 2022

I had multiple questions and needed help with the Product Customizer and Aman was really easy to work with and a pleasure. He was informative, helpful, and willing to make sure the problem was resolved before we hung up the phone. My site is up and running...time will tell how successful the website is. Thank you Aman -

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Shout It Out Loud Signs Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 9, 2022

I have been using this app for years. Great app to add more customization products. Whenever I have had issues I have been able to get ahold of someone quickly and get the issue fixed the same day. They even did a video call with me within a half hour of my contacting them recently when my options weren't adding correctly (my fault). Great app/company.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at ohmlandcoils Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer and that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 9, 2022

This app is great, but I needed some help getting it setup with a 2.0 theme. Aman from customer support was great, and helped to resolve the issue very quickly by disabling the drawer option within the cart. Everything is working as expected. Thank you!

Store

IOFX

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at IOFX Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 8, 2022

Had a small issue with 'required' fields not working. Hopped on the app chat and the team responded straight away and fixed my problem within 10 minutes. Great support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at SCMP Shop Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

June 6, 2022

I had some issues with setting up the app. Aman gave everything to help me, and managed to get the customizer working in my store. It is really extraordinary that you get such good support for a plugin.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at USM True Pink Store Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Product Customizer Support Team

5 / 5 Share

June 2, 2022

Have been using the app for quite a while now and have had 0 complaints. Rebranded my store and got a new template that messed up the current integration of the app and got help instantly through the on-app chat. Problem was fixed within 15 mins which I really appreciated.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at ValDesigns Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

5 / 5 Share

June 1, 2022

The app is easy to install and customize. I had a little problem and their support was AMAZING!!!! They went above and beyond to help and solved the issue in no time.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends from Uniqcorn Exceptionnel We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

May 31, 2022

This such a user-friendly to use. Takes a little time to set up at the beginning, but after that everything is a breeze.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at GetMarked Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Tanu & The Product Customizer Support Team

1 / 5 Share

May 28, 2022

All of the links to instructions and help pages were broken - page not found errors and no chat support available.

Store

3DQue

Using app

About 8 hours

Total reviews

2

Average rating

3.0

Developer Reply

Hello to our friends at 3DQue Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer. I thoroughly checked your concern and there indeed was an issue with the links being broken. That was a technical glitch and we have since addressed the issue. If you are still interested in trying out our app, please let me know and I will get our best developers to help you get this right. We offer 24-hr live chat support, Monday through Friday (plus live support during many hours each weekend). Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process and make double-sure our app is playing well with your theme. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us another chance to get it right for your store. Regards, Pushpesh & the Product Customizer Support Team

5 / 5 Share

May 27, 2022

3 choices? That is what Shopify gives you. Unlimited choices is what this app gives! Needed help from the developers but they were very quick and helpful in getting going

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Easy Daysies Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

May 20, 2022

A little tricky for me to use. But once you understand how it works it is a good app. Help is there and quick very nice people.

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at D STOCKNER LLC Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

May 19, 2022

The app is very helpful in letting us customise our products and if there are any issues the customer service is very efficient.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from The Flower Folk We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

May 17, 2022

Really easy to install, worked well straight away. Customer service is also fantastic, so quick to reply and help. I needed the text to be bigger and boxes to have an outline so they could be seen and the problem was resolved super quick and customer service checked in with me to make sure I was happy.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Mint Cake and Party Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

May 17, 2022

A great tools to add in your customizable product, use on pagefly and integrate to my debutify theme not success for the firs time but customer service help me to resolve the issue, great service

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Paws Lab Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

May 17, 2022

a nice app, with a lot of possibilities. I had a problem with it, but customer service fixed it in no time. Thank you

Using app

Over 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from Macaronstore.nl We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

May 13, 2022

Kevon is the man!! I did have some difficulty executing the app because of my store's theme, but he has it up and running. I'm very happy with my customized product!!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Buffy's Home We are incredibly grateful that you took the time out to leave us such a wonderful review. We're delighted to hear that you are enjoying Product Customizer and that Kevon was able to assist you. We’ll make sure we pass your kind words along to Kevon, who we know will be delighted to read your comment. Cheers, Pushpesh & the Product Customizer Support Team