PC ‑ Custom Product Options
Add variant option to personalizing and customizing products
Rating
4.7
feedback
1,005
chart
#553
All reviews
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July 8, 2021
Super fast and understanding support, Kevon solved my problem in few minutes, very useful app. Thank you!
Hello to our friends from mojoe We are glad we were able to resolve the issue! We appreciate you leaving us this fantastic review! All the best! :-) -Melissa & the Product Customizer Support Team
July 1, 2021
This app is very helpful for anyone who wants to offer customized products. and their support team awesome!
Hello to our friends from Outback India We appreciate you leaving this superb review! We wish you and your store great success! :-) -Melissa & the Product Customizer Support Team
June 9, 2021
Just getting started, was WAY easier than I expected! Sheniel was an amazing help in giving me an excellent intro, great customer service! Looking forward to finishing a much needed remodel of Cowbells.com
Hello to our friends from Cowbells.com We are happy we could assist! Thank you for leaving us this awesome review :-) We are happy you have seen an increase in your sales! We wish you and your store all the best :-) -Melissa & the Product Customizer Support Team
June 2, 2021
Works great for our needs. Custom options are easy to apply to specific products only. There are many different ways the options can be inputted and they appear just under the native swatches on our product page. The support team has been very responsive and helpful too. Highly recommend!
Hello to our friends from Chicago City Sports Thank you for this high recommendation! We truly do appreciate the kudos! We are glad we could assist you :-) We wish you and your store all the best! -Melissa & the Product Customizer Support Team
May 28, 2021
I love this app and think it's transformational for my business. It's very easy to use and has lots of great options. Thank you!
Hello to our friends from Gigi & Olive Thanks for leaving us this awesome review! We really appreciate the kudos! -Melissa & the Product Customizer Support Team
May 24, 2021
Kevon is super helpful!!! He totally made the whole process so easy and the functions of this app can't be replicated by just signing up with shopify! highly recommend this app and also the customer service!
Hello to our friends from Polaris Fine Foods Thank you for leaving this awesome review! We are happy Kevon was super helpful! :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team
May 17, 2021
I've been using this app for years. 90% of my products have a custom option. I've had little issues with it. If something has come up their support is quick to fix any issue. I would recommend if looking for a custom option app.
Hello to our friends from Aw Paws We are happy for super loyal customers like you! Thank you for your amazing support and thank you for leaving this awesome review! :-) -Melissa & the Product Customizer Support Team
May 5, 2021
Good app and good customer service I would recommend 100% very easy to use simple and if you need help customer service is there ASAP
Hello to our friends from WEARVA Thank you for leaving us this great review! We wish you and your store great success! :-) -Melissa & the Product Customizer Support Team
May 5, 2021
Had an issue at first after downloading but the support team was very helpful and got things re-downloaded & working correctly. Site & products are now looking/operating great!
Hello to our friends from McDonald's Candies We are glad we were able to resolve these issues! Thank you for taking the time out to write us this awesome review! :-) -Melissa & the Product Customizer Support Team
April 30, 2021
This app does exactly what we need it to. We've had it installed for over a year, and the support team was very helpful getting it set up. We changed themes in August and had no issues with the app transferring. Just in the past week, we had a bug where customers were unable to see their carts when checking out. I submitted a ticket, and the issue was fixed within 2 days. Great service! Highly recommend!
Hello to our friends from BEX Thank you for this high recommendation! We will relay your appreciation to our support team! :-) Don't hesitate to reach out to us if you have any additional queries! -Melissa & the Product Customizer Support Team
April 30, 2021
This app has done exactly what I had hoped it would in allowing my customers to provide details about their purchase without having to set up variables in my shop. Customer service has been really helpful as well with any early issues I had experienced. I would definitely recommend this app.
Hello to our friends from Rosie Joan Collective Inc. We are happy we were able to help! We really appreciate you and wish you and your store great success! -Melissa & the Product Customizer Support Team
April 30, 2021
We recently installed this app to add gift wrap to the products on our website. We had a slight issue once the app was installed with our product variants not working, but we reached out to support and Kevon was really helpful. He responded quickly to our issue and corrected the problem all within 24 hours. Great service and would definitely recommend!
Hello to our friends from Reeves & Reeves Thanks for leaving us this awesome review! We really appreciate the kudos! We are glad we could help don't hesitate to reach out to us if you have any more queries. -Melissa & the Product Customizer Support Team
Nov. 30, 2021
Update 11/27/2021. After updating our site to a newer theme, many of the items did not work with the product customizer. The support is responsive at times and non responsive as well. ----------------------- The team has fixed the issue. If you having a problem where the customization is sold out at check out, please make sure the Item Customization is not modified and set to Archived and Draft. When this is set to archive, it will show that it is Out of stock.
Hi HappyLaulea, Thank you for your review. We are so happy to have you as our customer, Our goal is always to go above and beyond. Please do not hesitate to reach out to us in support at any time so we can exceed your expectations in the future. `Harish - Customer Success Team
April 27, 2021
I recently added this app and encountered an issue. Sheniel fixed the problem quickly for me and was extremely helpful. Excellent customer service. Highly recommend!
Hello to our friends from Belle Bespoke We are happy we could assist you! Thank you for leaving us this awesome recommendation -Melissa & the Product Customizer Support Team
April 24, 2021
I have tried the top, like 8-10, apps like this that I could find in the Shopify App Store. This one was the most comfortable for me. I love the amount of options. I love how simple and user-friendly the set-up is. What's most important though is the quality customer service I've received. I got this app two days before a product was going live. I had a small issue or two. My problems were resolved quickly and with friendliness. I am confident that as soon as I have more products to add custom options to, I'll be ready to upgrade to a paid plan for this app without hesitation. Thank you! I will be suggesting this app to other shop owner friends!
Hello to our friends from Bubba Bear Studios Thank you for this high praise! We are humbled and happy that the app has proven to be so useful to you :-) Thank you for your kind words! -Melissa & the Product Customizer Support Team
April 22, 2021
I used the app to help me Customize the items in my store. It added just what I needed to help my customers navigate.
Hello to our friends from Kelly's Amazing Kreations Thank you for leaving us this 5 star review! We appreciate it and we are happy the app has been so helpful :-) We wish you and your store great success! -Melissa & the Product Customizer Support Team
April 22, 2021
We have used this app for over two years, and it allows us to offer multiple variable options, with conditions. Easy to setup and use. Recently I needed some advice from Support, and they went out of their way to troubleshoot an issue which ended up being some code injected from another App! Would definitely recommend
Hello to our friends from Wholesomeness We are super happy we were able to assist you! Thank you for leaving this awesome review :-) -Melissa & the Product Customizer Support Team
April 16, 2021
They reached out to me in a moment of Losing My Mind, and walked me through how to fix the issue we were having with our site. I appreciate the excellent customer service and look forward to many more years and sales together! Thank you guys - HeadbangerSports.Com!
Hello to our friends from HB Sports Inc. We are happy we could assist you! Thank you for leaving us this awesome and honest review! We wish you and your store great success ;-) -Melissa & the Product Customizer Support Team
April 7, 2021
great service and Sheniel helped me with what i needed! I needed to customise a product but its unfortunate i couldnt add what i needed to my home page
Hello to our friends from The Tipsy Tapster Thank you! Thank you! Thank you! We will let Sheniel know her assistance was greatly appreciated ;-) We wish you and your store all the best! -Melissa & the Product Customizer Support Team
April 1, 2021
I cannot downgrade or delete the app, even I clear all the options. The app still has the error codes that I need to clear the option
Hello Litzzy, Takeen here from the Product Customizer Dev Team. We are sorry about the issue here with our app as we only want your experience to be as smooth as butter! I would like to speak with you asap for best resolution so would you mind reaching out to us via email and ask for me directly? From there we can make arrangements to have this sorted. -- Takeen / PC Dev