All reviews

Rating Breakdown

  • 5
    88% (1,579 ratings)
  • 4
    6% (105 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (71 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2022

Great customer service, thanks Kevon :) Have been using this app for a couple of years now, and on the rare occasions when I need help with it there is always a quick response and resolution.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Micro Scooters NZ Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Kevon is our team's superstar and we are elated that he was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tane & The Product Customizer Support Team

5 / 5 Share

April 26, 2022

great app. good service. It is very quick. I like it.great app. good service. It is very quick. I like it.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at CubanChainShop Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

Sept. 21, 2022

Amazing app with amazing support as well! The staff was quite polite and clear on everything that I asked. The setup was as easy as I couldn't imagine. Nobody likes issues on the apps but when they appear, it's very important to have a good support team as Product customizer has.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Zanatula Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 21, 2022

They helped so much!! Such an amazing experience! I needed help so they hopped on a call with me and it well so smooth !

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at GreetTheGood Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues on a live call. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 21, 2022

Very useful app, contact support for some help and were quick to solve my issue. Will be upgrading my plan soon

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at Custom Tees MIA Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 21, 2022

Super App, super and fast support. My issues have been done in few minutes every time. The app is also very simple to use

Store

Otanto

Using app

Over 2 years

Total reviews

4

Average rating

4.0

Developer Reply

Hello to our friends at Otanto Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 18, 2022

If I could give them 10 stars I would. The support team from Product Customizer is without question the best team I've ever worked with. They are quick to respond, INCREDIBLY helpful, and super respectful. I can't say enough good things about this team. I just changed my theme and they had custom code installed in less than 6 hours. I pay them $19/month and they treat me like I pay them $1500/month. If you're in between similar apps, the decision should be the easiest you've ever made. We love Product Customizer!

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

Developer Reply

Hello to our friends from CbusShops We are incredibly grateful that you took the time out to leave us such a wonderful review. We're so happy to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

April 17, 2022

Amazing customer service by Aman! Answered all my questions/queries fast and quickly. Thank you again.

Store

SHANINA

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at SHANINA Thank you for your glowing review. We're so happy to hear that you are enjoying Product Customizer. Aman is our team's superstar and we are elated that he was able to assist you. We love having you as a customer and are always here to help your Shopify store succeed! We’ll make sure we pass your kind words along to Aman, who we know will be delighted to read your comment. Tanu & The Product Customizer Support Team

5 / 5 Share

April 16, 2022

They were quick to solve a problem i needed fixed to launch my website. I would highly recommend them

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at hivizcustom Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

April 14, 2022

Great service by them they resolved it within a minutes after my complaint The app and its services are 10/10 :)

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at ScentsNSecrets Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 13, 2022

This app was great! it was exactly what we needed for our store. Definitely recommend. Their CS was efficient and extremely helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from shoplumee Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

April 11, 2022

I find the app is easy to use and there's fast and helpful customer service via a chat box. Definitely recommend..

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at SASHA HANDMADE Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Thanks for the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 7, 2022

I used this app to customize products which components required different prices. When our theme was revised there were a few problems. However, Product customizer and especially Aman worked until the issues were resolved. This was an example of excellent customer service. I highly recommend this app!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello to our friends at Ooh La La Skin Care Thanks for sharing your review with us and the community. We're delighted to hear that Aman and the team were able to solve all your problems. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 4, 2022

very good support! they helped me with a setup issue within 10 minutes and the app overall is very easy to use

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at LCDFIX-Allee Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the setup issue quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 4, 2022

This app is essential for my personalized keepsakes business. The support team is very helpful with troubleshooting problems. Highly recommended.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Tiarra's Bling Tees and More Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Thanks for the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 4, 2022

I used the app to include a form to one of my products. It was really easy to implement. I got stuck trying to style the form the right way and the support team help so quickly and got it looking exactly how I needed it. Highly recommend.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at PFC Vintage Thanks for sharing your review with us and the community. We're delighted to hear that our support team helped you with the styling. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

1 / 5 Share

April 4, 2022

The free version is pointless... every option I attempted to create wouldn't work and gave me an error message at the very end stating that I could only create ONE variant per option.... WHAT IS THE POINT? Waste of time!

Using app

25 minutes

Total reviews

3

Average rating

3.0

Developer Reply

Hello to our friends at Cherry Kiss Designs Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer. I am sorry to hear that you faced issues while trying to create options on the free plan. The free plan of the app gives you the ability to add an unlimited number of options to one product in your store. This plan also gives you the access to apply conditional logic to your product. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process of how to use the free version of the app and explain all the various plans and functionalities they offer. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us a chance to help you. Regards, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 1, 2022

Ik heb deze app gebruikt om personalisatie aan een product toe te voegen. Ik kwam er niet helemaal uit met installeren en Aman heeft mij super goed geholpen. Heel erg bedankt!

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hallo aan onze vrienden op lessisbore.jewelry Bedankt voor het delen van uw recensie met ons en de community. We zijn verheugd om te horen dat Aman je heeft geholpen met de installatie van de app. We kunnen u niet genoeg bedanken voor het nemen van de tijd om uw feedback met ons te delen en ons eraan te herinneren waarom we doen wat we doen. Wij wensen u en uw winkel veel succes! Proost, Pushpesh en het ondersteuningsteam voor productaanpassers

5 / 5 Share

April 1, 2022

Thank you Aman for solving my problem quickly and efficiently. I recommend the application because in addition to being very valid, the assistance is great.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Ronchini Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to solve your problem quickly and efficiently. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 31, 2022

Thanky ou to aman for setting up my account properly for me otherwise I would be very stuck. I ran my store for a day with it setup incorrectly !

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Puppy Rush Thanks for sharing your review with us and the community. We're thrilled to learn that Aman helped you set up your account properly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team