All reviews

Rating Breakdown

  • 5
    88% (1,554 ratings)
  • 4
    6% (104 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (15 ratings)
  • 1
    4% (70 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 14, 2022

Great service by them they resolved it within a minutes after my complaint The app and its services are 10/10 :)

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at ScentsNSecrets Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with issues quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 13, 2022

This app was great! it was exactly what we needed for our store. Definitely recommend. Their CS was efficient and extremely helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from shoplumee Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

April 11, 2022

I find the app is easy to use and there's fast and helpful customer service via a chat box. Definitely recommend..

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at SASHA HANDMADE Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Thanks for the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 7, 2022

I used this app to customize products which components required different prices. When our theme was revised there were a few problems. However, Product customizer and especially Aman worked until the issues were resolved. This was an example of excellent customer service. I highly recommend this app!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Ooh La La Skin Care Thanks for sharing your review with us and the community. We're delighted to hear that Aman and the team were able to solve all your problems. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 4, 2022

very good support! they helped me with a setup issue within 10 minutes and the app overall is very easy to use

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at LCDFIX-Allee Thanks for sharing your review with us and the community. We're thrilled to learn that our support team helped you with the setup issue quickly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 4, 2022

This app is essential for my personalized keepsakes business. The support team is very helpful with troubleshooting problems. Highly recommended.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Tiarra's Bling Tees and More Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Thanks for the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 4, 2022

I used the app to include a form to one of my products. It was really easy to implement. I got stuck trying to style the form the right way and the support team help so quickly and got it looking exactly how I needed it. Highly recommend.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello to our friends at PFC Vintage Thanks for sharing your review with us and the community. We're delighted to hear that our support team helped you with the styling. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

1 / 5 Share

April 4, 2022

The free version is pointless... every option I attempted to create wouldn't work and gave me an error message at the very end stating that I could only create ONE variant per option.... WHAT IS THE POINT? Waste of time!

Using app

25 minutes

Total reviews

3

Average rating

3.0

Developer Reply

Hello to our friends at Cherry Kiss Designs Thank you very much for leaving us this feedback. This is Pushpesh, the Customer Success Manager with Product Customizer. I am sorry to hear that you faced issues while trying to create options on the free plan. The free plan of the app gives you the ability to add an unlimited number of options to one product in your store. This plan also gives you the access to apply conditional logic to your product. We do offer 24-hr live chat support, Monday through Friday. Please reach out to us via the live chat feature in the app and we will reply to you within minutes to resolve any issues you might be facing. We also love to offer complimentary live screen-share calls to all our valued clients where we can talk you through the whole process of how to use the free version of the app and explain all the various plans and functionalities they offer. We work hard to make sure every merchant who uses our app has an A+ experience. I sincerely hope that you would give us a chance to help you. Regards, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 1, 2022

Ik heb deze app gebruikt om personalisatie aan een product toe te voegen. Ik kwam er niet helemaal uit met installeren en Aman heeft mij super goed geholpen. Heel erg bedankt!

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hallo aan onze vrienden op lessisbore.jewelry Bedankt voor het delen van uw recensie met ons en de community. We zijn verheugd om te horen dat Aman je heeft geholpen met de installatie van de app. We kunnen u niet genoeg bedanken voor het nemen van de tijd om uw feedback met ons te delen en ons eraan te herinneren waarom we doen wat we doen. Wij wensen u en uw winkel veel succes! Proost, Pushpesh en het ondersteuningsteam voor productaanpassers

5 / 5 Share

April 1, 2022

Thank you Aman for solving my problem quickly and efficiently. I recommend the application because in addition to being very valid, the assistance is great.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at Ronchini Thanks for sharing your review with us and the community. We're delighted to hear that Aman was able to solve your problem quickly and efficiently. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 31, 2022

Thanky ou to aman for setting up my account properly for me otherwise I would be very stuck. I ran my store for a day with it setup incorrectly !

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hello to our friends at Puppy Rush Thanks for sharing your review with us and the community. We're thrilled to learn that Aman helped you set up your account properly. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 31, 2022

great app and great customer service to help me fix the problem quickly. the price is reasonable ...

Store

LUII

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends from LUII Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We are happy our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

5 / 5 Share

March 30, 2022

excellent, they helped me solve my problem super fast and they are excellent. The best APP to use for your Ecommerce

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at LISTOSBPO Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Thanks for the recommendation. Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 30, 2022

A lot of my products are personalised and this app allows my customers to choose their options in an easy and clear way. The app is simple to use, and I am really impressed by their support team who were quick to help me out when I needed it.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends at BohoTemple Thanks for sharing your review with us and the community. We're thrilled to learn that you are enjoying the app and that it helps your customers to choose their options in an easy and clear way. We are glad our support team could assist you! We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 28, 2022

I use this app for my custom pressed flower frames, where customers have to upload their photos in order for me to make it for them with their photo. It costs the same amount $ as having a third party form website and it makes my life so much easier. Their staff is great and quickly solves all of my problems. No complaints.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello to our friends from Mini Petal Prints Thank you for your glowing review. We're delighted to hear that you are enjoying Product Customizer. We are delighted our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We wish you and your store great success! Tanu & The Product Customizer Support Team

5 / 5 Share

March 25, 2022

This app is suit to our needs on adding reference number for the product that need to checkout. Support also very friendly and quick in checking issue that we have and resolve it within 30 minutes. Thanks for having this great app and support.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at EcoAir Online Store Thanks for the awesome review. We're so happy to hear that you are enjoying Product Customizer. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

April 16, 2024

Chat was great at responding very quickly to my questions and fixed them immediately!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello to our friends at kawaiikrafts Thank you for leaving this thoughtful review! We appreciate you taking the time out to share this review with us and the community! We are delighted our support team was able to assist you. We love having you as a customer and we are always here to help your Shopify store succeed! Cheers, Pushpesh & the Product Customizer Support Team

5 / 5 Share

March 23, 2022

I'm not very tech savvy and was having difficulty installing it. The customer service was wonderful and took care of installing it properly and got it working correctly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Make It Merry Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! We appreciate the high recommendation. Tanu & The Product Customizer Support Team

5 / 5 Share

March 22, 2022

QUICK & EASY! I was having an issue with the app working on my online store, I used the chat to get help, and I was assisted immediately and my issue was resolved!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Creative Streams Thank you for leaving this thoughtful review! We appreciate you leaving taking the time out to write this! We are happy our support team was able to assist you! We love having you as a customer and we are always here to help your Shopify store succeed! Tanu & The Product Customizer Support Team

4 / 5 Share

March 20, 2022

Not exactly what i want, but it works for now. Not the quickest support, but they will make sure they attend to you. thanks guys.

Using app

Over 8 years

Total reviews

10

Average rating

4.6

Developer Reply

Hello to our friends at IF & Co. Thanks for sharing your review with us and the community. We are glad our support team could assist you! We love having you as a customer and are always here to help your Shopify store succeed! We appreciate the high recommendation. Tanu & The Product Customizer Support Team